bu 354 midterm Test Questions and All
Accurate Answers 2026 Updated.
human resource management - Answer the leadership and management of people
within an organization
using system, methods, process and procedures
that identify, select, motivate and enable employees to achieve outcomes individually and
collectively and enhance their positive contribution to organization's goal
organizational goal - Answer organizational short and long term outcomes that HRM aims to
support and enable
ex: econ, social, environment
strategic human resource management - Answer process of
integrating the strategic needs of an organization into the organization's choice of HRM system
and practices
to support the organization overall mission, strategy and performance
gamification - Answer use of rules, competition, and teamwork to encourage engagement by
mimicking games
strategic human resource management process - Answer 1. mission, vision and strategy
analysis
2. environmental scan
3. analysis of organizational culture and character
4. choice of implementation of HR strategies
5. review, evaluation and audit of HR strategies
mission statement - Answer specifies what activities the organization intends to pursue and
what course is charted for the future
business strategies - Answer differentation
cost leadership
focus
environmental scan - Answer economics, demographics, technological, culture and legal
,cost leadership - Answer gain a competitive advantage through low cost
differentiation strategy - Answer create a distinctive and unique product that is unsurpassed
in quality, design etc.
focus strategy - Answer concentrates on a segment in the market and satisfy it with either
low priced or highly distinctive product
economic forces - Answer economic cycles
global trade
productivity and innovation
improvement
impact of economic cycles on HR - Answer recession: HR have to communicate wage
concession, lay-offs to employees
growth: employ employees with different skill set
boom and bust cycles might vary based on region, industry
productivity - Answer ratio of organizational output (goods and services) / input (people,
capital etc.)
helps organization increase new ways, using fewer resource to product its output
technological forces - Answer flexible work design
connectivity
automation
telecommuting - Answer remote working
pros: cut greenhouse gas, increase worker communications
cons: needs a lot of training, data breach concern
how has connectivity disrupt organization operations - Answer reduce cost, capitalize new
opportunities, knowledge management
knowledge management - Answer process of capturing organizational knowledge and making
it available for sharing and building new knowledge
, automation - Answer shift toward converting work that was traditionally done by hand to
mechanical or electronic device
pros of automation - Answer increase predictability
high quality standards
increase flexibility
solution to labor shortage
cons of automation - Answer negative union attitude
fewer socialization opportunity
a lot of shifts
need highly skilled designers, operations, technicians
demographic forces - Answer gender
knowledge worker
educational attainment
aging population
generation shift
knowledge worker - Answer members of occupations generating, processing, analyzing,
synthesizing ideas and information (such as scientists, consultants)
pros of knowledge workers - Answer form the basis of knowledge-based economy
=> need to find, keep and retrain them (learning workers)
cons of knowledge workers - Answer employees hiding and withholding knowledge
educational attainment isn't keeping pace
educational attainment - Answer highest level of education attained by an individual worker,
employee group or population
=> educational attainment and knowledge-based trend doesn't keep up
how have HR departments dealt with workplace literacy - Answer use accessible and plain
language in communications
cultural force - Answer diversity
Accurate Answers 2026 Updated.
human resource management - Answer the leadership and management of people
within an organization
using system, methods, process and procedures
that identify, select, motivate and enable employees to achieve outcomes individually and
collectively and enhance their positive contribution to organization's goal
organizational goal - Answer organizational short and long term outcomes that HRM aims to
support and enable
ex: econ, social, environment
strategic human resource management - Answer process of
integrating the strategic needs of an organization into the organization's choice of HRM system
and practices
to support the organization overall mission, strategy and performance
gamification - Answer use of rules, competition, and teamwork to encourage engagement by
mimicking games
strategic human resource management process - Answer 1. mission, vision and strategy
analysis
2. environmental scan
3. analysis of organizational culture and character
4. choice of implementation of HR strategies
5. review, evaluation and audit of HR strategies
mission statement - Answer specifies what activities the organization intends to pursue and
what course is charted for the future
business strategies - Answer differentation
cost leadership
focus
environmental scan - Answer economics, demographics, technological, culture and legal
,cost leadership - Answer gain a competitive advantage through low cost
differentiation strategy - Answer create a distinctive and unique product that is unsurpassed
in quality, design etc.
focus strategy - Answer concentrates on a segment in the market and satisfy it with either
low priced or highly distinctive product
economic forces - Answer economic cycles
global trade
productivity and innovation
improvement
impact of economic cycles on HR - Answer recession: HR have to communicate wage
concession, lay-offs to employees
growth: employ employees with different skill set
boom and bust cycles might vary based on region, industry
productivity - Answer ratio of organizational output (goods and services) / input (people,
capital etc.)
helps organization increase new ways, using fewer resource to product its output
technological forces - Answer flexible work design
connectivity
automation
telecommuting - Answer remote working
pros: cut greenhouse gas, increase worker communications
cons: needs a lot of training, data breach concern
how has connectivity disrupt organization operations - Answer reduce cost, capitalize new
opportunities, knowledge management
knowledge management - Answer process of capturing organizational knowledge and making
it available for sharing and building new knowledge
, automation - Answer shift toward converting work that was traditionally done by hand to
mechanical or electronic device
pros of automation - Answer increase predictability
high quality standards
increase flexibility
solution to labor shortage
cons of automation - Answer negative union attitude
fewer socialization opportunity
a lot of shifts
need highly skilled designers, operations, technicians
demographic forces - Answer gender
knowledge worker
educational attainment
aging population
generation shift
knowledge worker - Answer members of occupations generating, processing, analyzing,
synthesizing ideas and information (such as scientists, consultants)
pros of knowledge workers - Answer form the basis of knowledge-based economy
=> need to find, keep and retrain them (learning workers)
cons of knowledge workers - Answer employees hiding and withholding knowledge
educational attainment isn't keeping pace
educational attainment - Answer highest level of education attained by an individual worker,
employee group or population
=> educational attainment and knowledge-based trend doesn't keep up
how have HR departments dealt with workplace literacy - Answer use accessible and plain
language in communications
cultural force - Answer diversity
