BU354 Midterm Questions with
Correct/Verified Solutions 2026/2027
Updated.
Human Capital - Answer Knowledge, skills, and capabilities, of individuals that have economic
value to an organization
Why study HRM? - Answer -Achieve an organization's objectives
-Solve organizational issues
-Attract top-notch people (Talent acquisition and retainment)
-Determine the right people to hire
-Help and coach people
-Make pay and reward decisions (motivation)
-Establish strategic direction
6 HRM Issues - Answer 1. Responding strategically to crisis, changes , and disruptions in the
marketplace
2. Setting and achieving CSR and sustainability goals
3. Advancing and how to adapt HRM with technology
4. Containing costs while retaining top talent and maximizing productivity
5. Responding to demographic and diversity challenges
6. Adapting to educational and cultural shifts
Six Sigma - Answer 1. Scope of project
2. Measure customer requirements
3. Analyze current situation
4. Improve the process
6. Control to validate and lock in the improvement
Downsizing - Answer Planned elimination of jobs ("head count")
2 Reasons for downsizing - Answer 1. Using more technology
2. Reduce costs
, Outsourcing - Answer Contracting out work that was formerly done by employees,
employment relationship between companies and employees has shifted from relationship to
transaction based
Globalization - Answer The trend to opening up foreign markets to international trade and
investment
5 ways globalization affects HRM - Answer
Corporate Social Responsibility - Answer The responsibility of the firm to act in the best
interests of the people and communities affected by its activities
Sustainability - Answer Doing business in a way that does as little harm to the environment
and depletes as few natural resources as possible (closely related to CSR)
Knowledge workers - Answer Employees whose responsibilities expand to include a richer
array of activities, such as planning, decision making and problem solving
Human Resource Information System (HRIS) - Answer A computerized system that provides
current and accurate data for purposes of control and decision making (can be internal or
external)
3 Uses for HRIS - Answer 1. Operational: Automation of routine tasks, lower administrative
costs, increased productivity, and faster response times; self service access to information
2. Relational: Online recruiting, screening, and pretesting of applicants
3. Transformational: Training, tracking, and selecting employees
Workforce (HR) Analytics - Answer Process of gathering and analyzing data to improve a
firm's Human Resources management
Big data - Answer Useful for recruitment and selection and variety of other reasons such as
performance appraisal and management, evaluate leadership behaviours, assess organizational
climate and culture
Negative aspects of downsizing - Answer Bad for company reputation and attracting talent as
people feel low job security
Furloughing - Answer A situation in which an organization asks or requires employees to take
time off for either no pay or reduced pay
Correct/Verified Solutions 2026/2027
Updated.
Human Capital - Answer Knowledge, skills, and capabilities, of individuals that have economic
value to an organization
Why study HRM? - Answer -Achieve an organization's objectives
-Solve organizational issues
-Attract top-notch people (Talent acquisition and retainment)
-Determine the right people to hire
-Help and coach people
-Make pay and reward decisions (motivation)
-Establish strategic direction
6 HRM Issues - Answer 1. Responding strategically to crisis, changes , and disruptions in the
marketplace
2. Setting and achieving CSR and sustainability goals
3. Advancing and how to adapt HRM with technology
4. Containing costs while retaining top talent and maximizing productivity
5. Responding to demographic and diversity challenges
6. Adapting to educational and cultural shifts
Six Sigma - Answer 1. Scope of project
2. Measure customer requirements
3. Analyze current situation
4. Improve the process
6. Control to validate and lock in the improvement
Downsizing - Answer Planned elimination of jobs ("head count")
2 Reasons for downsizing - Answer 1. Using more technology
2. Reduce costs
, Outsourcing - Answer Contracting out work that was formerly done by employees,
employment relationship between companies and employees has shifted from relationship to
transaction based
Globalization - Answer The trend to opening up foreign markets to international trade and
investment
5 ways globalization affects HRM - Answer
Corporate Social Responsibility - Answer The responsibility of the firm to act in the best
interests of the people and communities affected by its activities
Sustainability - Answer Doing business in a way that does as little harm to the environment
and depletes as few natural resources as possible (closely related to CSR)
Knowledge workers - Answer Employees whose responsibilities expand to include a richer
array of activities, such as planning, decision making and problem solving
Human Resource Information System (HRIS) - Answer A computerized system that provides
current and accurate data for purposes of control and decision making (can be internal or
external)
3 Uses for HRIS - Answer 1. Operational: Automation of routine tasks, lower administrative
costs, increased productivity, and faster response times; self service access to information
2. Relational: Online recruiting, screening, and pretesting of applicants
3. Transformational: Training, tracking, and selecting employees
Workforce (HR) Analytics - Answer Process of gathering and analyzing data to improve a
firm's Human Resources management
Big data - Answer Useful for recruitment and selection and variety of other reasons such as
performance appraisal and management, evaluate leadership behaviours, assess organizational
climate and culture
Negative aspects of downsizing - Answer Bad for company reputation and attracting talent as
people feel low job security
Furloughing - Answer A situation in which an organization asks or requires employees to take
time off for either no pay or reduced pay
