C234- Study Guide-Questions and All
Correct Answers 2026 Updated.
Workforce Planning - Answer The HR function that links workforce strategies with the
strategic goals and objectives of the organization. Workforce planning is about forecasting
staffing needs, helping to ensure that the organization has the right number of employees, with
the right skills, at the right time.
Competency - Answer The knowledge, skills, abilities, and behaviors that are essential for
successful performance.
Competency Modeling - Answer Refers to the process of determining the specific
competencies associated with being a successful high performer in a particular occupation or
industry.
Culture - Answer A company's culture consists of its standards for behavior and the values
shared by its employees.
Diversity Training - Answer A course of instruction aimed at increasing the participants'
cultural awareness, knowledge, and skills.
Electronic Communications Privacy Act of 1986 (ECPA) - Answer Federal law that dictates
how electronic communication in the workplace is monitored. The ECPA restricts the
interception and monitoring of oral, wire, and electronic communications.
Job Analysis - Answer The process used to study the work done by employees.
Job Descriptions - Answer Identify the essential functions of a job and provide information
concerning a job's duties and responsibilities. They should explain what employees do, how
they do it, and the conditions under which they do it.
Job Specification - Answer Identifies the minimum acceptable qualifications required for an
employee to perform a job adequately.
Long-range Business Strategy - Answer A business planning strategy that identifies what an
organization is about, what it expects to do, and why it exists.
Middle-range Business Planning - Answer A business planning strategy that formulates the
specific organizational goals and objectives that the organization expects to achieve within the
next two to five years.
, Moral Philosophy - Answer How the organization decides what is right and what is wrong.
Negligent Hiring - Answer The failure to use reasonable care in the employee selection
process, resulting in harm caused to others.
Person-job Fit - Answer The degree to which the applicant fits with the job for which he/she
is applying.
Person-organization Fit - Answer The degree to which the applicant fits with the company.
Private Employment Agencies - Answer Agencies which specialize in helping employers find
applicants to fill job openings.
Recruitment - Answer The process of attracting potential job applicants.
Reliability - Answer The extent to which a test produces consistent results.
Selection - Answer A formal process in which the organization first identifies the tasks, duties,
and responsibilities (TDRs) of the job, evaluates the applicant's ability to perform the TDRs, and
then finally offers the job to the most qualified applicant.
Short-range Business Planning - Answer A business planning strategy involves developing
short-term performance goals or annual operating plans.
Situational Interview - Answer Invokes the use of hypotheticals by asking candidates what
they would do or how they would act in a certain situation.
Temporary Staffing Agencies - Answer Agencies which help companies fill positions on a part-
time basis without having to make a permanent hiring decision.
Validity - Answer Refers to whether a test measures what it is supposed to measure.
Workforce Planning - Answer The HR function that links workforce strategies with the
strategic goals and objectives of the organization. Workforce planning is about forecasting
staffing needs, helping to ensure that the organization has the right number of employees, with
the right skills, at the right time.
Correct Answers 2026 Updated.
Workforce Planning - Answer The HR function that links workforce strategies with the
strategic goals and objectives of the organization. Workforce planning is about forecasting
staffing needs, helping to ensure that the organization has the right number of employees, with
the right skills, at the right time.
Competency - Answer The knowledge, skills, abilities, and behaviors that are essential for
successful performance.
Competency Modeling - Answer Refers to the process of determining the specific
competencies associated with being a successful high performer in a particular occupation or
industry.
Culture - Answer A company's culture consists of its standards for behavior and the values
shared by its employees.
Diversity Training - Answer A course of instruction aimed at increasing the participants'
cultural awareness, knowledge, and skills.
Electronic Communications Privacy Act of 1986 (ECPA) - Answer Federal law that dictates
how electronic communication in the workplace is monitored. The ECPA restricts the
interception and monitoring of oral, wire, and electronic communications.
Job Analysis - Answer The process used to study the work done by employees.
Job Descriptions - Answer Identify the essential functions of a job and provide information
concerning a job's duties and responsibilities. They should explain what employees do, how
they do it, and the conditions under which they do it.
Job Specification - Answer Identifies the minimum acceptable qualifications required for an
employee to perform a job adequately.
Long-range Business Strategy - Answer A business planning strategy that identifies what an
organization is about, what it expects to do, and why it exists.
Middle-range Business Planning - Answer A business planning strategy that formulates the
specific organizational goals and objectives that the organization expects to achieve within the
next two to five years.
, Moral Philosophy - Answer How the organization decides what is right and what is wrong.
Negligent Hiring - Answer The failure to use reasonable care in the employee selection
process, resulting in harm caused to others.
Person-job Fit - Answer The degree to which the applicant fits with the job for which he/she
is applying.
Person-organization Fit - Answer The degree to which the applicant fits with the company.
Private Employment Agencies - Answer Agencies which specialize in helping employers find
applicants to fill job openings.
Recruitment - Answer The process of attracting potential job applicants.
Reliability - Answer The extent to which a test produces consistent results.
Selection - Answer A formal process in which the organization first identifies the tasks, duties,
and responsibilities (TDRs) of the job, evaluates the applicant's ability to perform the TDRs, and
then finally offers the job to the most qualified applicant.
Short-range Business Planning - Answer A business planning strategy involves developing
short-term performance goals or annual operating plans.
Situational Interview - Answer Invokes the use of hypotheticals by asking candidates what
they would do or how they would act in a certain situation.
Temporary Staffing Agencies - Answer Agencies which help companies fill positions on a part-
time basis without having to make a permanent hiring decision.
Validity - Answer Refers to whether a test measures what it is supposed to measure.
Workforce Planning - Answer The HR function that links workforce strategies with the
strategic goals and objectives of the organization. Workforce planning is about forecasting
staffing needs, helping to ensure that the organization has the right number of employees, with
the right skills, at the right time.
