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WGU C215 PRE – ASSESSMENT PVDC EXAM WITH CORRECT
ACTUAL QUESTIONS AND CORRECTLY WELL DEFINED
ANSWERS LATEST ALREADY GRADED A+
Which definition used for quality evaluates how well a product
performs its intended function? ......ANSWER......Fitness for use
Which total quality management (TQM) process was developed to
stress management's responsibility for quality? ......ANSWER......14
points for quality improvement
Which total quality management (TQM) process consists of 13
published standards and guidelines? ......ANSWER......ISO 9000
A company manufactures shoes using a quality management system.
The company needs to put a process in place to measure any defects.
The company would like to measure the number of defects and observe
the number of occurrences to isolate the particular defect.
Which quality tool should the company use to focus on correcting this
particular issue? ......ANSWER......Checklist
Which quality control tool should be used to monitor the current status
or end result of a process? ......ANSWER......Control chart
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Which group of keywords or phrases describes the critical role that
marketing plays in the total quality management (TQM) process?
......ANSWER......Enhance competition; understand consumer
preferences; maintain communication with operations
What is the common them in total quality management (TQM) across
all functions in an organization? ......ANSWER......To satisfy customer
needs
Which concept of variation measures the central tendency of a set of
data? ......ANSWER......Mean
What do assignable causes of variation indicate? ......ANSWER......Out-
of-control signals were found in the process
Which continuous improvement method does Cpk measure?
......ANSWER......How close one is to a target and how consistent one is
with the average performance
What are two important aspects of Six Sigma? ......ANSWER......Technical
tools
People involvement
WGU C215 PRE – ASSESSMENT PVDC EXAM WITH CORRECT
ACTUAL QUESTIONS AND CORRECTLY WELL DEFINED
ANSWERS LATEST ALREADY GRADED A+
Which definition used for quality evaluates how well a product
performs its intended function? ......ANSWER......Fitness for use
Which total quality management (TQM) process was developed to
stress management's responsibility for quality? ......ANSWER......14
points for quality improvement
Which total quality management (TQM) process consists of 13
published standards and guidelines? ......ANSWER......ISO 9000
A company manufactures shoes using a quality management system.
The company needs to put a process in place to measure any defects.
The company would like to measure the number of defects and observe
the number of occurrences to isolate the particular defect.
Which quality tool should the company use to focus on correcting this
particular issue? ......ANSWER......Checklist
Which quality control tool should be used to monitor the current status
or end result of a process? ......ANSWER......Control chart
, 2|Page
Which group of keywords or phrases describes the critical role that
marketing plays in the total quality management (TQM) process?
......ANSWER......Enhance competition; understand consumer
preferences; maintain communication with operations
What is the common them in total quality management (TQM) across
all functions in an organization? ......ANSWER......To satisfy customer
needs
Which concept of variation measures the central tendency of a set of
data? ......ANSWER......Mean
What do assignable causes of variation indicate? ......ANSWER......Out-
of-control signals were found in the process
Which continuous improvement method does Cpk measure?
......ANSWER......How close one is to a target and how consistent one is
with the average performance
What are two important aspects of Six Sigma? ......ANSWER......Technical
tools
People involvement
