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CCMA PRACTICE TEST NHA
2026/2027 ACTUAL QUESTIONS
WITH VERIFIED ANSWERS.
Which of the following techniques should a medical assistant
use to gather additional information from a patient who is
having chest pain?
Ask closed-ended questions.
Summarize patient information.
Ask open-ended questions.
Demonstrate empathy. - ANSWER-Ask open-ended questions.
A medical assistant is caring for a patient who is terminally ill
and has been crying uncontrollably as well as refusing to eat or
see their family. The assistant should identify this as which of
the following Kübler-Ross stages of grief?
Depression
Acceptance
Denia
Anger - ANSWER-Depression
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A medical assistant can provide patient care coordination and
community resources through which of the following roles?
Patient navigator
Occupational therapist
Medical technologist
Physician assistant - ANSWER-Patient navigator
When coaching a patient, which of the following is an example
of disease prevention?
Providing hands-on instruction about how to check a blood
glucose level at home
Providing instructions about effective hand washing
Providing a patient with informacion about annual diabetic eye
exams
Providing an instructional video based on the patient home
nealth care and follow-up appointments - ANSWER-Providing
instructions about effective hand washing
A medical assistant is performing intake for a 6-month-old
patient. Which of the following measurements is required to
complete the pediatric growth chart?
.....
•
Head circumference
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Body mass index (BMI)
Pain level
Waist circumference - ANSWER-Head circumference
A patient calls a provider's office requesting their laboratory
results. A medical assistant notes an authorization on the
patient's medical record to give the patient the results when
they call. Which of the following actions should the assistant
take to maintain the patient's confidentiality?
Move to a private office.
Make calls after hours.
Send the results in writing
Place the call on speaker. - ANSWER-Move to a private office.
A medical assistant is preparing a patient for a vaginal
examination and Papanicolaou (Pap) test. In which of the
following positions should the assistant place the patient for this
procedure?
Fowler's position
Prone position
Lateral semi-prone recumbent position
Lithotomy position - ANSWER-Lithotomy position
CCMA PRACTICE TEST NHA
2026/2027 ACTUAL QUESTIONS
WITH VERIFIED ANSWERS.
Which of the following techniques should a medical assistant
use to gather additional information from a patient who is
having chest pain?
Ask closed-ended questions.
Summarize patient information.
Ask open-ended questions.
Demonstrate empathy. - ANSWER-Ask open-ended questions.
A medical assistant is caring for a patient who is terminally ill
and has been crying uncontrollably as well as refusing to eat or
see their family. The assistant should identify this as which of
the following Kübler-Ross stages of grief?
Depression
Acceptance
Denia
Anger - ANSWER-Depression
,2 | Page
A medical assistant can provide patient care coordination and
community resources through which of the following roles?
Patient navigator
Occupational therapist
Medical technologist
Physician assistant - ANSWER-Patient navigator
When coaching a patient, which of the following is an example
of disease prevention?
Providing hands-on instruction about how to check a blood
glucose level at home
Providing instructions about effective hand washing
Providing a patient with informacion about annual diabetic eye
exams
Providing an instructional video based on the patient home
nealth care and follow-up appointments - ANSWER-Providing
instructions about effective hand washing
A medical assistant is performing intake for a 6-month-old
patient. Which of the following measurements is required to
complete the pediatric growth chart?
.....
•
Head circumference
, 3 | Page
Body mass index (BMI)
Pain level
Waist circumference - ANSWER-Head circumference
A patient calls a provider's office requesting their laboratory
results. A medical assistant notes an authorization on the
patient's medical record to give the patient the results when
they call. Which of the following actions should the assistant
take to maintain the patient's confidentiality?
Move to a private office.
Make calls after hours.
Send the results in writing
Place the call on speaker. - ANSWER-Move to a private office.
A medical assistant is preparing a patient for a vaginal
examination and Papanicolaou (Pap) test. In which of the
following positions should the assistant place the patient for this
procedure?
Fowler's position
Prone position
Lateral semi-prone recumbent position
Lithotomy position - ANSWER-Lithotomy position
