CALP EXAM REVIEW UPDATED COMPLETE
QUESTIONS AND ANSWERS GRADED A+
◉ Leasing professionals increase revenue by.... Answer: leasing &
renewing apartments to qualified applicants & residents
◉ Market Knowledge. Answer: Demographic & product info about
your apartment community
◉ Product Knowledge. Answer: thorough understanding of all the
products & services available in your own community, apartment
homes, amenities, surround neighborhoods and that of your area's
competitors
◉ Resident Profile. Answer: Specific info that describes the
apartment community's typical residents & their
wants/needs/qualifying characteristics
◉ Align your personal goals with.... Answer: the goals of the
community/owner
◉ Always Keep Lines of.... Answer: Communication clear & open
◉ Network.... Answer: outside your team
, ◉ lead generation system. Answer: -property management software
-tracks online inquiries from prospective residents about community
◉ automated revenue management. Answer: use centralized databases
of info to help forecast supply & demand
◉ When emailing residents.... Answer: -be clear & concise
-check your spelling & grammar
-use friendly writing styles
-follow fair housing & other laws
◉ Silo mentality. Answer: -us vs. them
-certain groups are reluctant to share info w/ others
-harbor hostility towared othergroups w/in the same company
◉ Steps to decrease the silo mentality. Answer: -share a unified vision
-share responsibilites
-allow more ppl to have a voice
QUESTIONS AND ANSWERS GRADED A+
◉ Leasing professionals increase revenue by.... Answer: leasing &
renewing apartments to qualified applicants & residents
◉ Market Knowledge. Answer: Demographic & product info about
your apartment community
◉ Product Knowledge. Answer: thorough understanding of all the
products & services available in your own community, apartment
homes, amenities, surround neighborhoods and that of your area's
competitors
◉ Resident Profile. Answer: Specific info that describes the
apartment community's typical residents & their
wants/needs/qualifying characteristics
◉ Align your personal goals with.... Answer: the goals of the
community/owner
◉ Always Keep Lines of.... Answer: Communication clear & open
◉ Network.... Answer: outside your team
, ◉ lead generation system. Answer: -property management software
-tracks online inquiries from prospective residents about community
◉ automated revenue management. Answer: use centralized databases
of info to help forecast supply & demand
◉ When emailing residents.... Answer: -be clear & concise
-check your spelling & grammar
-use friendly writing styles
-follow fair housing & other laws
◉ Silo mentality. Answer: -us vs. them
-certain groups are reluctant to share info w/ others
-harbor hostility towared othergroups w/in the same company
◉ Steps to decrease the silo mentality. Answer: -share a unified vision
-share responsibilites
-allow more ppl to have a voice
