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ADMS 1000 MIDTERM REVIEW

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ADMS 1000 MIDTERM REVIEW

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ADMS 1000 MIDTERM REVIEW


The external environment of business (7) - Answers - 1. economic factor
2. technological factor
3. global factor
4. political factor
5. labour market factor
6. social factor
7. sustainability factor

internal challenges (4) - Answers - 1. style
2. structure
3. strategy
4. status

Roles of Managers: interpersonal roles (3) - Answers - 1. figure head
2. leader
3. liaison

Roles of Managers: information roles (3) - Answers - 1. monitor
2. disseminator
3. spokesperson

Roles of Managers: decisional roles (4) - Answers - 1. entrepreneur
2. disturbance handler
3. resource allocator
4. negotiator

Functions of management (4) - Answers - 1. planning
2. organizing
3. controlling
4. leading

scientific management - Answers - - standardizing the work
- supervising the workers
- motivating the workers

benefits of standardizing work - Answers - - it was easy and inexpensive to train
workers as the jobs were simplified
- labour pool was cheap and readily available
- clear rules in how to perform the job
- consistent job performance

Henry Fayol - Answers - administrative management

, - division of labour
- unity of command
- team spirit
- company goals take priority over individual interests

Max weber - Answers - Bureaucratic management

- rules and procedures
- hierarchy of authority
- division of labour
- impersonality
- selection and promotion

Elton mayo - Answers - The human relations movement

- social factors
- hawthorne effect

Mary parker follet - Answers - - coordination
- self management
- collaboration

Chester Barnard - Answers - - organizations are social systems
- authority over subordinates
- collaboration

contingency approach to management - Answers - 1. organizational size
2. routines of task and techonology
3. environmental uncertainty
4. individual differences

motivation theories - Answers - abraham maslow hierarchy of needs
- self actualization
- esteem
- love/belonging
- safety
- physiological

work specialization - Answers - 1. functional specialization
- division of jobs into simple, repetitive tasks, with high degree of job specialization

2. social specialization
- this is the specialization of individuals rather than the specialization of jobs (lawyers,
doctors, accountants)

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