HRM 446 EXAM 1 STUDY GUIDE CSULB CH 1-6 QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026

HRM 446 EXAM 1 STUDY GUIDE CSULB CH 1-6 QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026 Task-oriented dimension - Answers Leadership style under this dimension prioritize effective ways to complete tasks Relationship-oriented dimension: - Answers Leadership style under this dimension prioritize improving the quality of interpersonal relationships in the workplace Kelly model of followership: # 1 Alienated followers (5 Followership styles) - Answers Habitually point out the negative aspects of the organization to others Kelly model of followership: # 2 Conformist followers (5 Followership styles) - Answers "Yes people"; they comply with whatever is asked of them Kelly model of followership: # 3 Pragmatist Followers (5 Followership styles) - Answers Inconsistently committed to their groups work goals, but they try to do just enough to avoid drawing attention to themselves or getting fired Kelly model of followership: # 4 Passive followers (5 Followership styles) - Answers Rely on leaders to do all of the thinking, no sense of initiative or responsibility, require constant supervision Kelly model of followership: # 5 Exemplary followers (5 Followership styles) - Answers Consistently independent, innovative, and willing to give constructive feedback to leaders when the situation warrants it. AOR - Answers Action: What did you do? Observation: what happened? (impact on you, others, and organization) Reflection: How do you look at it now? How do you feel about it now? Perceptual set - Answers The tendency or bias to perceive one thing and not another Single-loop learning - Answers Focused on only achieving the goal and will continue to try to find ways to do so Double-loop learning - Answers Wants to know if the goal is actually achievable (questioning the underlying role) Influence tactics (9 total) #1: Rational persuasion - Answers Justifying your perspective with logic and evidence - Exp: every time you litter the house value goes down Influence tactics (9 total) #2: Inspirational appeals - Answers Justifying your perspective with emotion-based arguments - Exp: every time you litter Joslin's daughter cries. Influence tactics (9 total) #3: Consultation - Answers Including followers in the development of long-term strategies Influence tactics (9 total) #4: Ingratiation - Answers Using praise/flattery to convince others to aid you. Influence tactics (9 total) #5: Personal appeals - Answers Citing a pre-existing relationship (or a person's kindness) as reasons to ask the person for help Influence tactics (9 total) #6: Coalition Tactics - Answers Using others to influence a target. - Exp: A friend tell you to do something. Influence tactics (9 total) #7: Pressure Tactics - Answers Threats or persistent reminders Influence tactics (9 total) #8: Legitimizing Tactics - Answers Making requests based on your position or authority - Exp: Invoke your title as the head of the home owners position (if that position means something) Influence tactics (9 total) #9: Strategic sexual performance - Answers Behavior that suggests sexual intent, content, or meaning by its performance, observers or both; and is intended to influence targets in some way. - Exp: Underlying suggestion to make someone do something. (IE manipulation) (not sexual harassment) Dark Triad (3 total) #1 Narcissism - Answers Having a self-centered perspective, feelings of superiority, and a drive for personal power and glory Dark Triad (3 total) #2 Machiavellianism: - Answers A cynical view of human nature; condones opportunities and unethical ways of manipulating people. Puts results over principles. Dark Triad (3 total) #3 Psychopathy - Answers Lack of concern for others, impulsive behavior, and a lack of remorse when your behaviors harms others Power sources (5 total) #1 Legitimate - Answers Power that results from a manager's formal position with an organization Power sources (5 total) #2 Reward - Answers Power that results from a manager's authority to reward subordinates Power sources (5 total) #3 Coercive - Answers Power that results from a manager's authority to punish subordinates Power sources (5 total) #4 Expert - Answers Power that results from a person's specialized information or expertise. Power sources (5 total) #5 Referent - Answers Power derived from one's personal attraction Olliesim - Answers Overly loyal followers do illegal things to fulfill your agenda because they think it will please you Area of Interest - Answers The area the leader needs to be situationally aware of outside of the day-to-day operations. Exp (Blockbuster) Didn't consider how much online movies/shows would impact them. Area of Operation - Answers The working environment that directly impacts the daily operations inside and outside of the organization Exp (Nike) - Am I getting the right about of leather per day?