NSG - 310 EXAM 2 UPDATE QUESTIONS AND
CORRECT VERIFIED ANSWERS ALREADY
GRADED A+ (BRAND NEW VISION)
non-verbal communication - ANS--eye contact
-active listening
-personal space
-touch
-facial expression
-gestures
-body language
-personal appearance
verbal communication - ANS--words: clarify beliefs and values; communicate
perceptions and meanings
-clarifying techniques
-honest
cultural considerations - ANS--communication styles
-use of eye contact
-perception of touch
-cultural filters
therapeutic communication - ANS--use of silence
-active listening
-clarifying techniques (paraphrasing, restating, reflecting, exploring)
-what if or miracle questions
non-therapeutic communication - ANS--excessive questioning
-giving approval or disapproval
-giving advice
-asking why questions
-changing the subject
take into consideration with therapeutic communication - ANS--lifetime experience
-conditioning
-predisposition and inherited characteristics
-life cycle and lifespan
-relationships to others
-learning abilities
-vocation
-cultural background
, infant consideration - ANS--totally dependent on caregiver
-communicate through crying or smiling
-therapeutic response: provide infant's physical and emotional needs
children considerations - ANS--do not fully understand what is happening to them
-no comprehension of how medicine or treatment is going to make them feel
better
-fear of unknown
toddler considerations - ANS--regress to infantile behavior when stressed
-literal with interpretation of words
-use consistency, routine, explain with basic words, approach slowly
school age considerations - ANS--transition from home to school
-use terms understandable to child
-give choices
-provide encouragement and praise
-be honest
adolescent considerations - ANS--transitioning from childhood to adulthood
-difficult time
-difficult time for parents
adult considerations - ANS--recognize characteristics
-stress
older adult considerations - ANS--chronic illness management
-more freedom
-final stage
guidelines for interview - ANS--speak briefly
-focus on feelings
-avoid advice
-avoid relying on questions
-pay attention to nonverbal cues
-keep focus on client
culture - ANS-complex social concept that encompasses inherited and shared
beliefs, both religious and political beliefs and practices
cultural diversity - ANS--variations that occur among cultural groups , within and
across cultures
paternalism - ANS-concept where healthcare providers believe they know more
about what is best for clients than clients themselves
CORRECT VERIFIED ANSWERS ALREADY
GRADED A+ (BRAND NEW VISION)
non-verbal communication - ANS--eye contact
-active listening
-personal space
-touch
-facial expression
-gestures
-body language
-personal appearance
verbal communication - ANS--words: clarify beliefs and values; communicate
perceptions and meanings
-clarifying techniques
-honest
cultural considerations - ANS--communication styles
-use of eye contact
-perception of touch
-cultural filters
therapeutic communication - ANS--use of silence
-active listening
-clarifying techniques (paraphrasing, restating, reflecting, exploring)
-what if or miracle questions
non-therapeutic communication - ANS--excessive questioning
-giving approval or disapproval
-giving advice
-asking why questions
-changing the subject
take into consideration with therapeutic communication - ANS--lifetime experience
-conditioning
-predisposition and inherited characteristics
-life cycle and lifespan
-relationships to others
-learning abilities
-vocation
-cultural background
, infant consideration - ANS--totally dependent on caregiver
-communicate through crying or smiling
-therapeutic response: provide infant's physical and emotional needs
children considerations - ANS--do not fully understand what is happening to them
-no comprehension of how medicine or treatment is going to make them feel
better
-fear of unknown
toddler considerations - ANS--regress to infantile behavior when stressed
-literal with interpretation of words
-use consistency, routine, explain with basic words, approach slowly
school age considerations - ANS--transition from home to school
-use terms understandable to child
-give choices
-provide encouragement and praise
-be honest
adolescent considerations - ANS--transitioning from childhood to adulthood
-difficult time
-difficult time for parents
adult considerations - ANS--recognize characteristics
-stress
older adult considerations - ANS--chronic illness management
-more freedom
-final stage
guidelines for interview - ANS--speak briefly
-focus on feelings
-avoid advice
-avoid relying on questions
-pay attention to nonverbal cues
-keep focus on client
culture - ANS-complex social concept that encompasses inherited and shared
beliefs, both religious and political beliefs and practices
cultural diversity - ANS--variations that occur among cultural groups , within and
across cultures
paternalism - ANS-concept where healthcare providers believe they know more
about what is best for clients than clients themselves
