TRAINING & DEVELOPMENT TEST 1 STUDY GUIDE | EMPLOYEE TRAINING AND
DEVELOPMENT EXAM REVIEW QUESTIONS AND ANSWERS 2026/2027
Development differs from training in that training tends to be more present-focus than development.
(mini quiz 1) T/F - ✔✔False
Informal learning cannot replace formal training and employee development. (mini quiz 1) T/F -
✔✔True
There is not one universally accepted instructional systems development (ISD) model. (mini quiz 1) T/F -
✔✔True
In SWOT Analysis, external analysis involves examining the operating environment to identify
opportunities and threats. (T/F) - ✔✔True
Strategy determines not only the amount of training (investment, time) and type of training (regular vs
spontaneous) but also the target of training (employees, managers, teams) (mini quiz 1) (T/F) - ✔✔True
_______ refers to the relationship in the company, such as corporate culture management philosophy,
and coaching/mentoring relationships. (mini quiz 1) - ✔✔Social capital
The ADDIE model is most closely associate with: (mini quiz 1) - ✔✔Employee training and development
The strategic training and development process begins with: (mini quiz 1) - ✔✔Identifying the business
strategy
Which of the following is true with regard to SWOT analysis? (mini quiz 1) - ✔✔A SWOT analysis
provides a company the information needed to generate several alternative business strategies and
make a strategic choice
Which of the following is true of the corporate university model? (mini quiz 1) - ✔✔The client group
includes stakeholders outside the company
___________ is a statement of the company's reason for existing - ✔✔Mission Statement
___________ is the picture of the future the company wants to achieve - ✔✔Vision
__________ is what the company stands for - ✔✔Values
No single method of conducting needs assessment is superior to the others. (mini quiz 2) (T/F) -
✔✔True
Output refers to the type of incentives employees receive for performing well. (mini quiz 2) (T/F) -
✔✔False
, Pressure points such as changes in customer preference or employees' lack of basic skills do not
necessarily mean that training is the right solution. (mini quiz 2) (T/F) - ✔✔True
Task analysis should be undertaken only after the organizational analysis has determined that the
company wants to devote time and money for training. (mini quiz 2) (T/F) - ✔✔True
Job incumbents (employees who are currently performing the job) should not be included as SME's in
the needs assessment process. (mini quiz 2) (T/F) - ✔✔False
Training and development activities in a company are said to be outsourced when they are provided by
________. (mini quiz 2) - ✔✔In-house consultants
Which of the following statements is true of needs assessments? (mini quiz 2) - ✔✔The role of the
needs assessment process is to determine if training is the appropriate solution
_________ analysis involves determining the appropriateness of training given the company;s business
strategy, its resources available for training, and support by managers and peers for training activities.
(mini quiz 2) - ✔✔Organizational
Which of the following is the advantage of using observation in needs assessment? (mini quiz 2) -
✔✔Generates data relevant to work environment and minimizes work interruptions
Which of the following is considered as a part of "input" in the process for analyzing the factors that
influence employee performance and learning? (mini quiz 2) - ✔✔Social support
Training might not be the best intervention when the performance issue is a result of: (mini quiz 2) -
✔✔Recruiting, selection or compensation problems. Insufficient tools and equipment. A lack of
motivation (job person fit; person-organization fit).
The purpose of training needs assessment is to: - ✔✔Determine if training is the most appropriate
intervention
Training is considered an appropriate intervention when the performance gap results from a: -
✔✔Knowledge or skill deficiency
Conducting a needs assessment is the first step in the instructional system design (ISD) process. (T/F) -
✔✔True
Which of the following is NOT one of the steps in a needs assessment? - ✔✔Trainer analysis
Which of the following is not a reason to conduct a needs assessment? - ✔✔To evaluate whether
training resulted in a positive business impact
Joe is an internal director for training for Company XYZ. He is asked by Jim, the director of accounting, to
develop an internal controls training class to increase the ethical behavior of the accounting analysts.
What should Joe's response be to Jim's request? - ✔✔Joe should ask Jim whether a needs assessment
has been performed that shows a knowledge gap of analysts' understanding of internal controls
DEVELOPMENT EXAM REVIEW QUESTIONS AND ANSWERS 2026/2027
Development differs from training in that training tends to be more present-focus than development.
(mini quiz 1) T/F - ✔✔False
Informal learning cannot replace formal training and employee development. (mini quiz 1) T/F -
✔✔True
There is not one universally accepted instructional systems development (ISD) model. (mini quiz 1) T/F -
✔✔True
In SWOT Analysis, external analysis involves examining the operating environment to identify
opportunities and threats. (T/F) - ✔✔True
Strategy determines not only the amount of training (investment, time) and type of training (regular vs
spontaneous) but also the target of training (employees, managers, teams) (mini quiz 1) (T/F) - ✔✔True
_______ refers to the relationship in the company, such as corporate culture management philosophy,
and coaching/mentoring relationships. (mini quiz 1) - ✔✔Social capital
The ADDIE model is most closely associate with: (mini quiz 1) - ✔✔Employee training and development
The strategic training and development process begins with: (mini quiz 1) - ✔✔Identifying the business
strategy
Which of the following is true with regard to SWOT analysis? (mini quiz 1) - ✔✔A SWOT analysis
provides a company the information needed to generate several alternative business strategies and
make a strategic choice
Which of the following is true of the corporate university model? (mini quiz 1) - ✔✔The client group
includes stakeholders outside the company
___________ is a statement of the company's reason for existing - ✔✔Mission Statement
___________ is the picture of the future the company wants to achieve - ✔✔Vision
__________ is what the company stands for - ✔✔Values
No single method of conducting needs assessment is superior to the others. (mini quiz 2) (T/F) -
✔✔True
Output refers to the type of incentives employees receive for performing well. (mini quiz 2) (T/F) -
✔✔False
, Pressure points such as changes in customer preference or employees' lack of basic skills do not
necessarily mean that training is the right solution. (mini quiz 2) (T/F) - ✔✔True
Task analysis should be undertaken only after the organizational analysis has determined that the
company wants to devote time and money for training. (mini quiz 2) (T/F) - ✔✔True
Job incumbents (employees who are currently performing the job) should not be included as SME's in
the needs assessment process. (mini quiz 2) (T/F) - ✔✔False
Training and development activities in a company are said to be outsourced when they are provided by
________. (mini quiz 2) - ✔✔In-house consultants
Which of the following statements is true of needs assessments? (mini quiz 2) - ✔✔The role of the
needs assessment process is to determine if training is the appropriate solution
_________ analysis involves determining the appropriateness of training given the company;s business
strategy, its resources available for training, and support by managers and peers for training activities.
(mini quiz 2) - ✔✔Organizational
Which of the following is the advantage of using observation in needs assessment? (mini quiz 2) -
✔✔Generates data relevant to work environment and minimizes work interruptions
Which of the following is considered as a part of "input" in the process for analyzing the factors that
influence employee performance and learning? (mini quiz 2) - ✔✔Social support
Training might not be the best intervention when the performance issue is a result of: (mini quiz 2) -
✔✔Recruiting, selection or compensation problems. Insufficient tools and equipment. A lack of
motivation (job person fit; person-organization fit).
The purpose of training needs assessment is to: - ✔✔Determine if training is the most appropriate
intervention
Training is considered an appropriate intervention when the performance gap results from a: -
✔✔Knowledge or skill deficiency
Conducting a needs assessment is the first step in the instructional system design (ISD) process. (T/F) -
✔✔True
Which of the following is NOT one of the steps in a needs assessment? - ✔✔Trainer analysis
Which of the following is not a reason to conduct a needs assessment? - ✔✔To evaluate whether
training resulted in a positive business impact
Joe is an internal director for training for Company XYZ. He is asked by Jim, the director of accounting, to
develop an internal controls training class to increase the ethical behavior of the accounting analysts.
What should Joe's response be to Jim's request? - ✔✔Joe should ask Jim whether a needs assessment
has been performed that shows a knowledge gap of analysts' understanding of internal controls
