EMPLOYEE TRAINING AND DEVELOPMENT EXAM #2 STUDY GUIDE | COMPLETE
EXAM REVIEW QUESTIONS AND ANSWERS 2026/2027
_____ refers to the process of moving jobs from the U.S. to other locations in the world - ANS
✔✔Offshoring
When training is provided by consulting firms and government organizations, it is said to be outsourced.
- ANS ✔✔True
Which of the following positions is characterized by high value and low uniqueness? - ANS ✔✔Lab
Technician
Outsourcing allows a company to focus better on its business strategy by saving cost and time. - ANS
✔✔True
It is always important to conduct a thorough needs assessment at the organization, personal, and task
levels of analysis. - ANS ✔✔False
In person analysis, _____ relate(s) to resources employees need to help them learn. - ANS ✔✔Inputs
Online technology is useful in the needs assessment process because it is most effective in generating
detailed responses. - ANS ✔✔False
Open skills are those that are to be identically produced by the trainee on the job. - ANS ✔✔False
_____ refers to individual control over one's thinking. - ANS ✔✔Metacognition
Which of the following statements is true of training? - ANS ✔✔It is important to realize that for training
to be effective, both learning and transfer of training are needed.
The pre-training phase primarily involves _____. - ANS ✔✔preparing, motivating, and energizing trainees
to attend the learning event
A metaphor is a device such as a pattern of letters, ideas, or associations that assists in remembering
something. - ANS ✔✔False
Fan-type seating is ineffective for training that includes trainees working in groups and teams. - ANS
✔✔False
Which of the following represents the lowest level of manager support for training? - ANS
✔✔Encouragement of trainees' participation in training
The traditional classroom-type arrangement is good for role-play exercises that involve trainees working
in groups of two or three. - ANS ✔✔False
, Which of the following statements is true of lesson plans? - ANS ✔✔They ensure that both the trainee
and the trainer are aware of the course and program objectives.
Effective knowledge sharing is most likely when employees _____. - ANS ✔✔have easy access to
information within the context of their jobs
Traditionalists prefer active learning environments and innovative training techniques. - ANS ✔✔False
Traditional classroom-type seating makes it difficult for trainees to work in teams. - ANS ✔✔True
Curricula differ from courses in that curricula _____. - ANS ✔✔include broader learning objectives
Typically, _____ are used to assess cognitive outcomes. - ANS ✔✔pencil-and-paper tests
Improved self-efficacy beliefs relate to an affective learning outcome. - ANS ✔✔True
Which of the following statements best differentiates formative evaluation from summative evaluation? -
ANS ✔✔Formative evaluation focuses on how to make a training program better, whereas summative
evaluation helps to determine the extent to which trainees have changed after training.
In the context of big data, _____ refers to the huge amount of data that is being generated and the
speed with which it must be evaluated, captured, and made useful. - ANS ✔✔Velocity
Once the costs and benefits of the training program are determined, ROI is calculated by dividing costs
by benefits. - ANS ✔✔False
Among all training outcomes, cognitive outcomes are most frequently assessed. - ANS ✔✔False
Negative transfer is evident when learning occurs, but on-the-job behavior is lower than pre-training
levels. - ANS ✔✔True
Results are more frequently examined than reactions. - ANS ✔✔False
_____ relate to trainees' attitudes toward training content and motivation to transfer. - ANS ✔✔Affective
outcomes
_____ demonstrates to key business stakeholders, such as top-level managers, that their assumptions
about training have been satisfied. - ANS ✔✔Return on expectations (ROE)
_____ best prepares team members to step in and take the place of a member who may temporarily
leave the team. - ANS ✔✔Cross training
Which of the following statements is true of business games? - ANS ✔✔Several alternative courses of
action are available to trainees.
According to the 70-20-10 model, the majority of learning should be guided by the employee as opposed
to the organization. - ANS ✔✔True
EXAM REVIEW QUESTIONS AND ANSWERS 2026/2027
_____ refers to the process of moving jobs from the U.S. to other locations in the world - ANS
✔✔Offshoring
When training is provided by consulting firms and government organizations, it is said to be outsourced.
- ANS ✔✔True
Which of the following positions is characterized by high value and low uniqueness? - ANS ✔✔Lab
Technician
Outsourcing allows a company to focus better on its business strategy by saving cost and time. - ANS
✔✔True
It is always important to conduct a thorough needs assessment at the organization, personal, and task
levels of analysis. - ANS ✔✔False
In person analysis, _____ relate(s) to resources employees need to help them learn. - ANS ✔✔Inputs
Online technology is useful in the needs assessment process because it is most effective in generating
detailed responses. - ANS ✔✔False
Open skills are those that are to be identically produced by the trainee on the job. - ANS ✔✔False
_____ refers to individual control over one's thinking. - ANS ✔✔Metacognition
Which of the following statements is true of training? - ANS ✔✔It is important to realize that for training
to be effective, both learning and transfer of training are needed.
The pre-training phase primarily involves _____. - ANS ✔✔preparing, motivating, and energizing trainees
to attend the learning event
A metaphor is a device such as a pattern of letters, ideas, or associations that assists in remembering
something. - ANS ✔✔False
Fan-type seating is ineffective for training that includes trainees working in groups and teams. - ANS
✔✔False
Which of the following represents the lowest level of manager support for training? - ANS
✔✔Encouragement of trainees' participation in training
The traditional classroom-type arrangement is good for role-play exercises that involve trainees working
in groups of two or three. - ANS ✔✔False
, Which of the following statements is true of lesson plans? - ANS ✔✔They ensure that both the trainee
and the trainer are aware of the course and program objectives.
Effective knowledge sharing is most likely when employees _____. - ANS ✔✔have easy access to
information within the context of their jobs
Traditionalists prefer active learning environments and innovative training techniques. - ANS ✔✔False
Traditional classroom-type seating makes it difficult for trainees to work in teams. - ANS ✔✔True
Curricula differ from courses in that curricula _____. - ANS ✔✔include broader learning objectives
Typically, _____ are used to assess cognitive outcomes. - ANS ✔✔pencil-and-paper tests
Improved self-efficacy beliefs relate to an affective learning outcome. - ANS ✔✔True
Which of the following statements best differentiates formative evaluation from summative evaluation? -
ANS ✔✔Formative evaluation focuses on how to make a training program better, whereas summative
evaluation helps to determine the extent to which trainees have changed after training.
In the context of big data, _____ refers to the huge amount of data that is being generated and the
speed with which it must be evaluated, captured, and made useful. - ANS ✔✔Velocity
Once the costs and benefits of the training program are determined, ROI is calculated by dividing costs
by benefits. - ANS ✔✔False
Among all training outcomes, cognitive outcomes are most frequently assessed. - ANS ✔✔False
Negative transfer is evident when learning occurs, but on-the-job behavior is lower than pre-training
levels. - ANS ✔✔True
Results are more frequently examined than reactions. - ANS ✔✔False
_____ relate to trainees' attitudes toward training content and motivation to transfer. - ANS ✔✔Affective
outcomes
_____ demonstrates to key business stakeholders, such as top-level managers, that their assumptions
about training have been satisfied. - ANS ✔✔Return on expectations (ROE)
_____ best prepares team members to step in and take the place of a member who may temporarily
leave the team. - ANS ✔✔Cross training
Which of the following statements is true of business games? - ANS ✔✔Several alternative courses of
action are available to trainees.
According to the 70-20-10 model, the majority of learning should be guided by the employee as opposed
to the organization. - ANS ✔✔True
