CLASS D WATER LICENSE TEXAS UPDATED ACTUAL EXAM QUESTIONS CORRECT ANSWERS GRADED A PLUS

CLASS D WATER LICENSE TEXAS UPDATED ACTUAL EXAM QUESTIONS CORRECT
ANSWERS GRADED A PLUS
Class D Water License Texas Certification EXAM
2026/2027 Questions and Answers Verified Solutions
Latest Update

Question:
Water bills should be accurate, itemized, and neat, and payment should be optional. (true/false)

Answer:
false (payment not optional)



Question:
All employees should be kept informed of utility plans and policies. (true/false)

Answer:
true



Question:
Complaints should be treated as "griping" and investigated as a last priority. (true/false)

Answer:
false



Question:
In small water systems the operator is often _____, _____ and _____.

Answer:
meter reader, repair crew and pump operator



Question:

,"Stuffers" sent to customers in billing statements may contain ________. a. departments to call for
service b. explanations of utility policy c. a history of the utility d. tips on water conservation e. all
the above

Answer:
e. all of the above



Question:
Delinquent payment notices should be ________. a. tactful and tasteful b. mailed in an envelope c.
businesslike d. all listed

Answer:
d. all listed



Question:
EPA requires community water systems to provide customers with a ________ report on the
system's water quality.

Answer:
yearly



Question:
If water quality reports are attractive and easy to ________, they can build goodwill and trust with
the customer.

Answer:
understand



Question:
Good treatment of employees includes fair wages, benefits, and ________ working conditions.

Answer:
safe working conditions

,Question:
Follow up with a phone call or ________ to make sure everything is satisfactory. a. postcard b.
email c. letter d. a and b

Answer:
d. postcard or email



Question:
Listen to special requests and seek solutions to oblige the customer within ________.

Answer:
utility policy



Question:
Treat customers as though another water utility across the street is competing for your ________.

Answer:
customers



Question:
The molecular formula for water is _____.

Answer:
H2O



Question:
Water occurs in three forms: solid ice, liquid water, and water vapor. (true/false)

Answer:
true

, Question:
The _____ is the natural exchange of water between the earth and the atmosphere.

Answer:
hydrologic cycle



Question:
Average water use depends on temperature, rainfall, cost, supply, and economic level. (true/false)

Answer:
true



Question:
Groundwater is located above the earth's surface and tapped by wells. (true/false)

Answer:
false (groundwater is below the surface)



Question:
_____ water comes from rivers, lakes, and reservoirs.

Answer:
Surface



Question:
Future water supplies will become more plentiful according to the TCEQ. (true/false)

Answer:
false



Question: