ENTER KNOWLEDGE REVIEW ASSESSMENT – CCMA QUESTIONS AND ANSWERS |
CCMA CERTIFICATION STUDY GUIDE & PRACTICE TEST 2026/2027
Which explanation is appropriate when educating a patient on how often to take their medication if the
physician indicated that the patient should take the medication bid?
Three times a day
Every day
Twice a day
Every other day - ANS ✔✔Twice a day
Which consideration is made about the patient when the medical assistant provides patient education?
Developmental level
Emotional state
Multicultural influences
All of the above - ANS ✔✔All of the above
Which reference provides a standard language for services provided to a patient?
CPT
HIPAA
PCP
ICD - ANS ✔✔CPT - Current Procedural Terminology
Which is the liquid portion of blood?
Formed elements
Serum
Plasma
Water - ANS ✔✔Plasma
Which type of telehealth appointment must be documented in the patient record?
Phone calls
Video calls
Both phone and video calls
None of the above - ANS ✔✔Both phone and video calls
Which is used by a patient to send an email to the physician or check on their laboratory results?
Patient assessment
Patient navigator
Patient portal
Patient processing - ANS ✔✔Patient portal
,Which financial term represents the amount owed to the provider for services rendered?
Account credit
Account balance
Accounts receivable
Accounts payable - ANS ✔✔Accounts receivable
Which is a legal document that authorizes the life-saving procedures the patient wishes to have in the
event they cannot voice their desires for medical treatment?
Healthcare proxy
Living will
Power of attorney
Organ donation consent - ANS ✔✔Living will
Which term means inflammation of the bladder?
Pyelonephritis
Cystitis
Urethritis
Glomerulonephritis - ANS ✔✔Cystitis
Which method may be used to assess the extent of a burn injury?
Rule of Nines
Automatic external defibrillator
Immobilization
Heimlich Maneuver - ANS ✔✔Rule of Nines
Which type of infection is acquired in the healthcare setting?
Opportunistic
Palliative
Pathogenic
Nosocomial - ANS ✔✔Nosocomial
Which condition is a possibility and should be reported if a medical assistant is rooming a geriatric
patient and notices a change in general appearance and observes several bruises on the patient?
Atrophy
Elder abuse
Hypertrophy
Dystrophy - ANS ✔✔Elder abuse
Which measurement represents standardization on a properly calibrated ECG machine?
5 mm high and 50 mm/second
50 mm high and 5 mm/second
, 25 mm high and 10 mm/second
10 mm high and 25 mm/second - ANS ✔✔10 mm high and 25 mm/second
Which condition is indicated by the term neuralgia?
Nerve pain
Nerve inflammation
Muscle pain
Muscle inflammation - ANS ✔✔Nerve pain
Which occurs when a healthcare professional knowingly commits a wrongful act?
Malfeasance
Misfeasance
Malpractice
Misdemeanor - ANS ✔✔Malfeasance
Which was created to improve healthcare quality, safety, and efficiency with use of electronic health
records, or EHR?
FMLA
OSHA
HITECH
HIPAA - ANS ✔✔HITECH
Which statement defines ethical behavior?
Obeying the law
Having and following moral principles
A legal obligation
All of the above - ANS ✔✔Having and following moral principles
Which position is commonly used with the patient sitting up at 90 degrees at the edge of the
examination table?
Fowler's
Sims
Supine
Semi-Fowler's - ANS ✔✔Fowler's
Which is a type of medical advance directive?
Living will
Durable power of attorney
DNR
All of the above - ANS ✔✔All of the above
Which dosing schedule is appropriate if the prescription indicates BID?
CCMA CERTIFICATION STUDY GUIDE & PRACTICE TEST 2026/2027
Which explanation is appropriate when educating a patient on how often to take their medication if the
physician indicated that the patient should take the medication bid?
Three times a day
Every day
Twice a day
Every other day - ANS ✔✔Twice a day
Which consideration is made about the patient when the medical assistant provides patient education?
Developmental level
Emotional state
Multicultural influences
All of the above - ANS ✔✔All of the above
Which reference provides a standard language for services provided to a patient?
CPT
HIPAA
PCP
ICD - ANS ✔✔CPT - Current Procedural Terminology
Which is the liquid portion of blood?
Formed elements
Serum
Plasma
Water - ANS ✔✔Plasma
Which type of telehealth appointment must be documented in the patient record?
Phone calls
Video calls
Both phone and video calls
None of the above - ANS ✔✔Both phone and video calls
Which is used by a patient to send an email to the physician or check on their laboratory results?
Patient assessment
Patient navigator
Patient portal
Patient processing - ANS ✔✔Patient portal
,Which financial term represents the amount owed to the provider for services rendered?
Account credit
Account balance
Accounts receivable
Accounts payable - ANS ✔✔Accounts receivable
Which is a legal document that authorizes the life-saving procedures the patient wishes to have in the
event they cannot voice their desires for medical treatment?
Healthcare proxy
Living will
Power of attorney
Organ donation consent - ANS ✔✔Living will
Which term means inflammation of the bladder?
Pyelonephritis
Cystitis
Urethritis
Glomerulonephritis - ANS ✔✔Cystitis
Which method may be used to assess the extent of a burn injury?
Rule of Nines
Automatic external defibrillator
Immobilization
Heimlich Maneuver - ANS ✔✔Rule of Nines
Which type of infection is acquired in the healthcare setting?
Opportunistic
Palliative
Pathogenic
Nosocomial - ANS ✔✔Nosocomial
Which condition is a possibility and should be reported if a medical assistant is rooming a geriatric
patient and notices a change in general appearance and observes several bruises on the patient?
Atrophy
Elder abuse
Hypertrophy
Dystrophy - ANS ✔✔Elder abuse
Which measurement represents standardization on a properly calibrated ECG machine?
5 mm high and 50 mm/second
50 mm high and 5 mm/second
, 25 mm high and 10 mm/second
10 mm high and 25 mm/second - ANS ✔✔10 mm high and 25 mm/second
Which condition is indicated by the term neuralgia?
Nerve pain
Nerve inflammation
Muscle pain
Muscle inflammation - ANS ✔✔Nerve pain
Which occurs when a healthcare professional knowingly commits a wrongful act?
Malfeasance
Misfeasance
Malpractice
Misdemeanor - ANS ✔✔Malfeasance
Which was created to improve healthcare quality, safety, and efficiency with use of electronic health
records, or EHR?
FMLA
OSHA
HITECH
HIPAA - ANS ✔✔HITECH
Which statement defines ethical behavior?
Obeying the law
Having and following moral principles
A legal obligation
All of the above - ANS ✔✔Having and following moral principles
Which position is commonly used with the patient sitting up at 90 degrees at the edge of the
examination table?
Fowler's
Sims
Supine
Semi-Fowler's - ANS ✔✔Fowler's
Which is a type of medical advance directive?
Living will
Durable power of attorney
DNR
All of the above - ANS ✔✔All of the above
Which dosing schedule is appropriate if the prescription indicates BID?
