Earhart: CAP- Study Guide Questions
and Already Passed Solutions 2026
Updated.
Criticism of 360- degree feedback - Answer With multiple people contributing it will be time
consuming
Needs highly trained coaches to facilitate
Inspection - Answer A quality inspection
Project manager examines the deliverables to see if they meet the standard
Schedules - Answer By recording how much was required to complete various tasks and
comparing the data against the schedule
Parliamentary procedure - Answer A code of rules and ethics working together in a group
Recognition programs - Answer A loyalty mindset
Investing in your customers will deliver return
Copy writing - Answer Place the key points right up front
Limited paragraphs to just one idea
Choose simple direct words
Avoid jargon
Write shirt sentences
Respect the world wide audience
Talk to your audience
PDB
President's daily brief - Answer The ultimate briefing
Reader friendly formatting - Answer Use headings and sub headings
Use bulleted and numbered lists
Highlight critical info
Write clear links
,Types of briefings - Answer Informational briefings
Advocacy briefings
Informational briefing - Answer Provides information without arguing for the organization to
respond to the info in any particular manner
Advocacy briefing - Answer Provides info wile also arguing for the audience to interpret that
info in a particular way
Time management for briefings - Answer Honor the commitment and be professional by
staying in your allotted time
Audience feedback - Answer Monitor your audience for nonverbal feedback
Positive ex.
Smiling
nodding
Applauding
Thumbs up
Negative ex.
Grimacing
Shaking heads
Crossed arms
Eye rolling
5 basic strategy of BATNA - Answer 1. Evade strategy
2. Comply strategy
3. Insist strategy
4. Settle strategy
5. Cooperative negotiating strategy
Characteristics of indirect leadership - Answer 2 way communicate is mire difficult for indirect
leaders
The indirect leader and follower are less likely to know each other personally
The number of followers increases
,Fewer short term issues are resolved by indirect leaders
Spontaneous actions and reactions are impossible
The indirect leader is faced with pro lens out if his control
Developing a job description - Answer Joint authorship
Job functions
profirmsnce standard
Key people in a project - Answer The project sponsor
The project manger
assistant project manger
Stakeholder
Customers
Teachable moments - Answer An unplanned opportunity enabling a leader to emphasize a
principle that someone has been trying to learn
Multiple perspective - Answer The boss isn't the only one heard in the feedback loop
subordinates, peers, customers, and supervisors contribute their perspective on the participates
overall performance
Management by objective
MBO - Answer a respected process for setting goals that cascades down into objectives which
in turn become metrics for the teams overall sucsess
360- degree feedback - Answer Multiple perspectives
Reality check
Skill and competency focus
Self improvement
Boss relationship
Management by objective
MBO - Answer Performance in each position is measured in relation to the objective of the
person and those of the organization
Action recommendation - Answer Clearly identify the specific steps that the Sponsor should
take to authorize the project and get it started
, Job description - Answer A clear concise description of a jobs duties and requirements
Human capitol - Answer People are assets
Good people are like gold
Organization - Answer Is a body of individuals working under a defined system of rules,
assignments, procedures, and relationship designed to achieve individual goals and objectives
Key points for managing conflict - Answer Describe
Explore and consider
Map dimensions of the conflict
Evaluate
Analyze
Allow
Reframe
Develop
Develop
Achieve
Six steps to speaking up against every day bigotry - Answer Be ready
Identify the behavior
Appeal to principle
Set limits
Find an ally/ be an ally
Be vigilant
anatomy of briefings - Answer Introduction
body
Closing
Quorum and basic meeting sequence - Answer The quorum
Order of business
Guidelines for new business
Voting format
and Already Passed Solutions 2026
Updated.
Criticism of 360- degree feedback - Answer With multiple people contributing it will be time
consuming
Needs highly trained coaches to facilitate
Inspection - Answer A quality inspection
Project manager examines the deliverables to see if they meet the standard
Schedules - Answer By recording how much was required to complete various tasks and
comparing the data against the schedule
Parliamentary procedure - Answer A code of rules and ethics working together in a group
Recognition programs - Answer A loyalty mindset
Investing in your customers will deliver return
Copy writing - Answer Place the key points right up front
Limited paragraphs to just one idea
Choose simple direct words
Avoid jargon
Write shirt sentences
Respect the world wide audience
Talk to your audience
PDB
President's daily brief - Answer The ultimate briefing
Reader friendly formatting - Answer Use headings and sub headings
Use bulleted and numbered lists
Highlight critical info
Write clear links
,Types of briefings - Answer Informational briefings
Advocacy briefings
Informational briefing - Answer Provides information without arguing for the organization to
respond to the info in any particular manner
Advocacy briefing - Answer Provides info wile also arguing for the audience to interpret that
info in a particular way
Time management for briefings - Answer Honor the commitment and be professional by
staying in your allotted time
Audience feedback - Answer Monitor your audience for nonverbal feedback
Positive ex.
Smiling
nodding
Applauding
Thumbs up
Negative ex.
Grimacing
Shaking heads
Crossed arms
Eye rolling
5 basic strategy of BATNA - Answer 1. Evade strategy
2. Comply strategy
3. Insist strategy
4. Settle strategy
5. Cooperative negotiating strategy
Characteristics of indirect leadership - Answer 2 way communicate is mire difficult for indirect
leaders
The indirect leader and follower are less likely to know each other personally
The number of followers increases
,Fewer short term issues are resolved by indirect leaders
Spontaneous actions and reactions are impossible
The indirect leader is faced with pro lens out if his control
Developing a job description - Answer Joint authorship
Job functions
profirmsnce standard
Key people in a project - Answer The project sponsor
The project manger
assistant project manger
Stakeholder
Customers
Teachable moments - Answer An unplanned opportunity enabling a leader to emphasize a
principle that someone has been trying to learn
Multiple perspective - Answer The boss isn't the only one heard in the feedback loop
subordinates, peers, customers, and supervisors contribute their perspective on the participates
overall performance
Management by objective
MBO - Answer a respected process for setting goals that cascades down into objectives which
in turn become metrics for the teams overall sucsess
360- degree feedback - Answer Multiple perspectives
Reality check
Skill and competency focus
Self improvement
Boss relationship
Management by objective
MBO - Answer Performance in each position is measured in relation to the objective of the
person and those of the organization
Action recommendation - Answer Clearly identify the specific steps that the Sponsor should
take to authorize the project and get it started
, Job description - Answer A clear concise description of a jobs duties and requirements
Human capitol - Answer People are assets
Good people are like gold
Organization - Answer Is a body of individuals working under a defined system of rules,
assignments, procedures, and relationship designed to achieve individual goals and objectives
Key points for managing conflict - Answer Describe
Explore and consider
Map dimensions of the conflict
Evaluate
Analyze
Allow
Reframe
Develop
Develop
Achieve
Six steps to speaking up against every day bigotry - Answer Be ready
Identify the behavior
Appeal to principle
Set limits
Find an ally/ be an ally
Be vigilant
anatomy of briefings - Answer Introduction
body
Closing
Quorum and basic meeting sequence - Answer The quorum
Order of business
Guidelines for new business
Voting format
