TICO EXAM|VERIFIED QUESTIONS AND CORRECT DETAILED ANSWERS|RATED
AND GRADED A+ NEW UPDATE| 2026/2027.
TICO is funded by: - ANSWER✔ Ontario registrants
TICO works with consumers to ensure that - ANSWER✔ they are aware of their rights under Travel
Industry Act, 2002
TICO enhances industry professionalism in many ways, including - ANSWER✔ maintaining an
informative and up-to-date website
The registration and inspection of travel businesses in Ontario is conducted by - ANSWER✔ the Travel
Industry Council of Ontario (TICO)
The Travel Industry Act, 2002 defines travel agent as - ANSWER✔ a person who sells travel services
provided by another person
The Travel Industry Compensation Fund applies to - ANSWER✔ Manitoba consumers who purchase
travel from an Ontario travel agency
In cases where the Registrar issues a false advertising order because a registrant's advertising violates
the Act, when does the order take effect? - ANSWER✔ immediately
ABC agency is promoting a resort on its website. It has included an artist's drawing of the resort as part
of the representation. Would TICO approve of this? - ANSWER✔ yes, as long as the drawing is
accurate and the representation states that the drawing is not a photograph
When a travel agent publishes a price in a tour brochure or similar representation, Ontario Regulation
26/05 demands that he or she show - ANSWER✔ All taxes except PST, GST and HST
The statement included on the customer's invoice says that price increases are permitted. The customer
will have to pay more if the price is increased by - ANSWER✔ 5% before the customer has paid in full
, Joe Smith purchases travel services from ABC agency, which includes a scheduled flight. Joe may be
entitled to a full immediate refund or comparable alternative travel services if the scheduled flight is
delayed by - ANSWER✔ c. 25 hours
Whose responsibility is it to check that a client's accommodation is going to be in the same condition as
when it was described to the client at the time of purchase? - ANSWER✔ c. registrant
Which item takes precedence over other claims on the Travel Industry Compensation Fund? Payments
for - ANSWER✔ c. trip completion
Joe Smith purchases a package tour from ABC agency that includes a return economy flight. The airline
end supplier becomes bankrupt during Joe's trip and he is stranded at the destination. Will his trip
completion expense claim be successful? - ANSWER✔ b. no, because trip completion expense claims
may only be made when a trip cannot be completed because travel services were not provided as a
result of the failure of a registrant
A consumer who wishes to make a standard claim on the Compensation Fund for travel services paid for
but not provided must do so - ANSWER✔ d. within six months of the registrant's or end supplier's
failure
According to the Travel Industry Act, 2002, which of the following must be compliant with the Education
Standards in a travel agency? - ANSWER✔ b. all staff providing information about travel services to
the public
What is the maximum penalty for a corporation that commits an offence under the Travel Industry Act,
2002? - ANSWER✔ a. $250,000
Which of the following must register under the Travel Industry Act, 2002? - ANSWER✔ b. a travel
agency in North Bay
"Sales in Ontario" refers to - ANSWER✔ a. the amount paid to or through a travel agent or travel
wholesaler for services sold in Ontario during a given period of time
AND GRADED A+ NEW UPDATE| 2026/2027.
TICO is funded by: - ANSWER✔ Ontario registrants
TICO works with consumers to ensure that - ANSWER✔ they are aware of their rights under Travel
Industry Act, 2002
TICO enhances industry professionalism in many ways, including - ANSWER✔ maintaining an
informative and up-to-date website
The registration and inspection of travel businesses in Ontario is conducted by - ANSWER✔ the Travel
Industry Council of Ontario (TICO)
The Travel Industry Act, 2002 defines travel agent as - ANSWER✔ a person who sells travel services
provided by another person
The Travel Industry Compensation Fund applies to - ANSWER✔ Manitoba consumers who purchase
travel from an Ontario travel agency
In cases where the Registrar issues a false advertising order because a registrant's advertising violates
the Act, when does the order take effect? - ANSWER✔ immediately
ABC agency is promoting a resort on its website. It has included an artist's drawing of the resort as part
of the representation. Would TICO approve of this? - ANSWER✔ yes, as long as the drawing is
accurate and the representation states that the drawing is not a photograph
When a travel agent publishes a price in a tour brochure or similar representation, Ontario Regulation
26/05 demands that he or she show - ANSWER✔ All taxes except PST, GST and HST
The statement included on the customer's invoice says that price increases are permitted. The customer
will have to pay more if the price is increased by - ANSWER✔ 5% before the customer has paid in full
, Joe Smith purchases travel services from ABC agency, which includes a scheduled flight. Joe may be
entitled to a full immediate refund or comparable alternative travel services if the scheduled flight is
delayed by - ANSWER✔ c. 25 hours
Whose responsibility is it to check that a client's accommodation is going to be in the same condition as
when it was described to the client at the time of purchase? - ANSWER✔ c. registrant
Which item takes precedence over other claims on the Travel Industry Compensation Fund? Payments
for - ANSWER✔ c. trip completion
Joe Smith purchases a package tour from ABC agency that includes a return economy flight. The airline
end supplier becomes bankrupt during Joe's trip and he is stranded at the destination. Will his trip
completion expense claim be successful? - ANSWER✔ b. no, because trip completion expense claims
may only be made when a trip cannot be completed because travel services were not provided as a
result of the failure of a registrant
A consumer who wishes to make a standard claim on the Compensation Fund for travel services paid for
but not provided must do so - ANSWER✔ d. within six months of the registrant's or end supplier's
failure
According to the Travel Industry Act, 2002, which of the following must be compliant with the Education
Standards in a travel agency? - ANSWER✔ b. all staff providing information about travel services to
the public
What is the maximum penalty for a corporation that commits an offence under the Travel Industry Act,
2002? - ANSWER✔ a. $250,000
Which of the following must register under the Travel Industry Act, 2002? - ANSWER✔ b. a travel
agency in North Bay
"Sales in Ontario" refers to - ANSWER✔ a. the amount paid to or through a travel agent or travel
wholesaler for services sold in Ontario during a given period of time
