COMM 207 FINAL EXAM QUESTIONS AND ACCURATE
ANSWERS
Before expressing or responding to emotions, we should _____. - Answers - develop
self-awareness
Kat is a good student, but she is sick during one test and can't focus; therefore, she
doesn't do as well as she would have liked. She is sure that this is the beginning of her
academic decline and that her GPA will plummet, leading to difficulties to finding a job
later. This is an example of _____. - Answers - catastrophizing
Which of the following is an example of a blended emotion? - Answers - Love
Jesse used an example of a family in need to get his listeners to give money to his
charity. Jesse used _____. - Answers - an emotional appeal
It's suggested that the most effective way to communicate anger is _____. - Answers -
dispassionately
When Ignacio attends his younger sister's wedding, he is surprised to find tears in his
own eyes as he sees his mother crying. Ignacio is experiencing _____. - Answers -
emotional contagion
In regard to expressing emotions, "owning feelings" means _____. - Answers - taking
responsibility for your feelings
Another term for emotional intelligence is _____. - Answers - social intelligence
Socially acceptable norms regarding the expression of emotion are referred to as
_____. - Answers - display rules
One important aspect of emotional intelligence is that it enables us to _____. - Answers
- distinguish between relevant and irrelevant emotions
The first step in introducing yourself to someone is to _____. - Answers - make eye
contact
Which of the following is an example of self-disclosure? - Answers - "I really enjoyed
that restaurant. Let's eat there more often."
Feedforward in conversation can help identify topics and _____. - Answers - tone
, Questions such as, "How are you?" "What major are you?" and "You're ready for the
exam?" are all examples of _____. - Answers - small talk
Which of the following is the best example of phatic communication? - Answers - "Hi,
how are you today?"
The first step in initiating a conversation should involve _____. - Answers - giving a
greeting or opening
An interruption in a conversation is an attempt to _____. - Answers - assert power or
control
To settle the crowd and get down to business, Carl says, "Okay folks, let's get this
meeting started." This is an example of _____. - Answers - feedforward
Individuals in some cultures practice the _____, which means that you avoid taking
credit for some accomplishment or make less of some ability or talent you have. -
Answers - maxim of self-denigration
A listener who wishes to become the speaker should use a _____. - Answers - turn-
requesting cue
Joseph and Cliff announced their engagement at a party Friday night. They are in the
_____ stage of their relationship. - Answers - intimacy/social bonding
_____ theory claims that you develop and maintain relationships in which the ratio of
your rewards relative to the costs is approximately equal to your partner's. - Answers -
Equity
The degree of "personalness" to which you pursue topics with someone is known as
_____. - Answers - depth
Hugo is willing to make the first move to say sorry, change or adapt his behavior, and
realize a significant part of the problem in his relationship was himself. These are all
examples of which relationship repair strategy? - Answers - taking risks
Paulina and Avery met during freshman orientation at college and decided to room
together when school begins next month. It is accurate to say that in this relationship,
_____. - Answers - there are several relationships involved
As relationships break down, _____ increases. - Answers - deception
Intrapersonal dissatisfaction is a phase during which relationship development stage? -
Answers - deterioration
ANSWERS
Before expressing or responding to emotions, we should _____. - Answers - develop
self-awareness
Kat is a good student, but she is sick during one test and can't focus; therefore, she
doesn't do as well as she would have liked. She is sure that this is the beginning of her
academic decline and that her GPA will plummet, leading to difficulties to finding a job
later. This is an example of _____. - Answers - catastrophizing
Which of the following is an example of a blended emotion? - Answers - Love
Jesse used an example of a family in need to get his listeners to give money to his
charity. Jesse used _____. - Answers - an emotional appeal
It's suggested that the most effective way to communicate anger is _____. - Answers -
dispassionately
When Ignacio attends his younger sister's wedding, he is surprised to find tears in his
own eyes as he sees his mother crying. Ignacio is experiencing _____. - Answers -
emotional contagion
In regard to expressing emotions, "owning feelings" means _____. - Answers - taking
responsibility for your feelings
Another term for emotional intelligence is _____. - Answers - social intelligence
Socially acceptable norms regarding the expression of emotion are referred to as
_____. - Answers - display rules
One important aspect of emotional intelligence is that it enables us to _____. - Answers
- distinguish between relevant and irrelevant emotions
The first step in introducing yourself to someone is to _____. - Answers - make eye
contact
Which of the following is an example of self-disclosure? - Answers - "I really enjoyed
that restaurant. Let's eat there more often."
Feedforward in conversation can help identify topics and _____. - Answers - tone
, Questions such as, "How are you?" "What major are you?" and "You're ready for the
exam?" are all examples of _____. - Answers - small talk
Which of the following is the best example of phatic communication? - Answers - "Hi,
how are you today?"
The first step in initiating a conversation should involve _____. - Answers - giving a
greeting or opening
An interruption in a conversation is an attempt to _____. - Answers - assert power or
control
To settle the crowd and get down to business, Carl says, "Okay folks, let's get this
meeting started." This is an example of _____. - Answers - feedforward
Individuals in some cultures practice the _____, which means that you avoid taking
credit for some accomplishment or make less of some ability or talent you have. -
Answers - maxim of self-denigration
A listener who wishes to become the speaker should use a _____. - Answers - turn-
requesting cue
Joseph and Cliff announced their engagement at a party Friday night. They are in the
_____ stage of their relationship. - Answers - intimacy/social bonding
_____ theory claims that you develop and maintain relationships in which the ratio of
your rewards relative to the costs is approximately equal to your partner's. - Answers -
Equity
The degree of "personalness" to which you pursue topics with someone is known as
_____. - Answers - depth
Hugo is willing to make the first move to say sorry, change or adapt his behavior, and
realize a significant part of the problem in his relationship was himself. These are all
examples of which relationship repair strategy? - Answers - taking risks
Paulina and Avery met during freshman orientation at college and decided to room
together when school begins next month. It is accurate to say that in this relationship,
_____. - Answers - there are several relationships involved
As relationships break down, _____ increases. - Answers - deception
Intrapersonal dissatisfaction is a phase during which relationship development stage? -
Answers - deterioration
