,NSG3180/NSG 3180 Exam 2 | Communication and
Teamwork | Galen College | Q & A | 2026/2027 Edition
(PDF)
1. Which of the following is a documented barrier to the effective use of Electronic Health Records (EHR)
systems?
A) Improved data integration across platforms
B) Increased efficiency in documentation
C) Resistance from healthcare providers
D) Enhanced patient engagement
Correct Answer: Resistance from healthcare providers
Rationale: Resistance from healthcare providers is a significant barrier to EHR adoption and effective
use. Other barriers include data security concerns, difficulty with data integration, connectivity issues,
and inadequate training. The other options are benefits, not barriers.
2. What is the primary purpose of the Computerized Provider Order Entry (CPOE) system?
A) To replace all verbal communication between providers
B) To reduce the risk of illegible handwriting errors and improve order appropriateness
C) To decrease the time nurses spend on patient care
D) To eliminate the need for medication reconciliation
Correct Answer: To reduce the risk of illegible handwriting errors and improve order appropriateness
Rationale: CPOE directly addresses medication errors caused by illegible handwriting and helps
standardize orders. It improves order appropriateness and reduces adverse drug events, but it does not
replace verbal communication or eliminate the need for reconciliation.
3. A nurse is entering patient data into the EHR at the bedside. Which action best maintains patient
engagement and ensures accurate documentation?
,A) Enter data without discussing it to avoid distractions
B) Face the terminal away from the patient to ensure privacy
C) Verbalize a summary of what is being entered and make periodic eye contact
D) Save all charting until the end of the shift to focus on patient care
Correct Answer: Verbalize a summary of what is being entered and make periodic eye contact
Rationale: Verbalizing the documentation and maintaining eye contact keeps the patient engaged and
allows them to validate the information being recorded. This practice enhances communication and
supports patient-centered care.
4. Which of the following is NOT considered a benefit of Electronic Health Records (EHRs)?
A) Improved completeness of nursing documentation
B) Enhanced patient outcomes by reducing adverse drug events
C) Increased time spent with patients at the bedside
D) Real-time access to patient imaging files at the point of care
Correct Answer: Increased time spent with patients at the bedside
Rationale: While EHRs offer many benefits, they do not necessarily increase bedside time. In fact, nurses
have reported that electronic documentation can reduce the time spent directly caring for patients.
5. Which term describes the ability of health data to be transferred and used between different software
applications and hospital systems?
A) Interoperability
B) Portability
C) Scalability
D) Usability
Correct Answer: Portability
, Rationale: In health IT, "portability" refers to the ability of data to be transferred and used between
different software applications and hospital systems, ensuring continuity of care. Interoperability is a
related but distinct concept.
6. A nurse is calling a physician about a patient whose blood pressure has dropped. Using the SBAR
framework, the statement "He is a 67-year-old male admitted yesterday for a TURP procedure" belongs
in which component?
A) Situation
B) Background
C) Assessment
D) Recommendation
Correct Answer: Background
Rationale: In SBAR, the Background component includes pertinent history: patient age, reason for
admission, and relevant medical context. The Situation is the current problem (hypotension),
Assessment is the clinical interpretation, and Recommendation is the suggested action.
7. In the SBAR framework, which component includes the nurse's clinical interpretation of the patient's
current problem?
A) Situation
B) Background
C) Assessment
D) Recommendation
Correct Answer: Assessment
Rationale: The Assessment component in SBAR is the nurse's clinical interpretation of the situation,
including current status, vital signs, and response to treatment. It goes beyond just stating the facts to
include professional judgment.
Teamwork | Galen College | Q & A | 2026/2027 Edition
(PDF)
1. Which of the following is a documented barrier to the effective use of Electronic Health Records (EHR)
systems?
A) Improved data integration across platforms
B) Increased efficiency in documentation
C) Resistance from healthcare providers
D) Enhanced patient engagement
Correct Answer: Resistance from healthcare providers
Rationale: Resistance from healthcare providers is a significant barrier to EHR adoption and effective
use. Other barriers include data security concerns, difficulty with data integration, connectivity issues,
and inadequate training. The other options are benefits, not barriers.
2. What is the primary purpose of the Computerized Provider Order Entry (CPOE) system?
A) To replace all verbal communication between providers
B) To reduce the risk of illegible handwriting errors and improve order appropriateness
C) To decrease the time nurses spend on patient care
D) To eliminate the need for medication reconciliation
Correct Answer: To reduce the risk of illegible handwriting errors and improve order appropriateness
Rationale: CPOE directly addresses medication errors caused by illegible handwriting and helps
standardize orders. It improves order appropriateness and reduces adverse drug events, but it does not
replace verbal communication or eliminate the need for reconciliation.
3. A nurse is entering patient data into the EHR at the bedside. Which action best maintains patient
engagement and ensures accurate documentation?
,A) Enter data without discussing it to avoid distractions
B) Face the terminal away from the patient to ensure privacy
C) Verbalize a summary of what is being entered and make periodic eye contact
D) Save all charting until the end of the shift to focus on patient care
Correct Answer: Verbalize a summary of what is being entered and make periodic eye contact
Rationale: Verbalizing the documentation and maintaining eye contact keeps the patient engaged and
allows them to validate the information being recorded. This practice enhances communication and
supports patient-centered care.
4. Which of the following is NOT considered a benefit of Electronic Health Records (EHRs)?
A) Improved completeness of nursing documentation
B) Enhanced patient outcomes by reducing adverse drug events
C) Increased time spent with patients at the bedside
D) Real-time access to patient imaging files at the point of care
Correct Answer: Increased time spent with patients at the bedside
Rationale: While EHRs offer many benefits, they do not necessarily increase bedside time. In fact, nurses
have reported that electronic documentation can reduce the time spent directly caring for patients.
5. Which term describes the ability of health data to be transferred and used between different software
applications and hospital systems?
A) Interoperability
B) Portability
C) Scalability
D) Usability
Correct Answer: Portability
, Rationale: In health IT, "portability" refers to the ability of data to be transferred and used between
different software applications and hospital systems, ensuring continuity of care. Interoperability is a
related but distinct concept.
6. A nurse is calling a physician about a patient whose blood pressure has dropped. Using the SBAR
framework, the statement "He is a 67-year-old male admitted yesterday for a TURP procedure" belongs
in which component?
A) Situation
B) Background
C) Assessment
D) Recommendation
Correct Answer: Background
Rationale: In SBAR, the Background component includes pertinent history: patient age, reason for
admission, and relevant medical context. The Situation is the current problem (hypotension),
Assessment is the clinical interpretation, and Recommendation is the suggested action.
7. In the SBAR framework, which component includes the nurse's clinical interpretation of the patient's
current problem?
A) Situation
B) Background
C) Assessment
D) Recommendation
Correct Answer: Assessment
Rationale: The Assessment component in SBAR is the nurse's clinical interpretation of the situation,
including current status, vital signs, and response to treatment. It goes beyond just stating the facts to
include professional judgment.
