CMT-218 Midterm Exam with all Correct & 100% Verified
Answers |Guaranteed to Pass
active listening ✔Correct Answer-nonverbal and verbal attentiveness to a speaker
asynchronous communication ✔Correct Answer-communication that occurs with a delay
between sending and receiving of a message; for example, text messaging or e-mail
channel ✔Correct Answer-the method or medium used to deliver a message (face-to-face,
blog, text message)
closed question ✔Correct Answer-question that restricts the interviewee's responses, usually
to yes or no, a number, an item from preselected items, or an either-or response
compromise ✔Correct Answer-an orientation toward negotiation that assumes each side
needs to lose at least some of what it was seeking
credibility ✔Correct Answer-the persuasive force that comes from the audience's belief in and
respect for the speaker
culture ✔Correct Answer-set of values, beliefs, norms, customs, rules, and codes that leads
people to define themselves as a distinct group, giving them a sense of commonality
disfluencies ✔Correct Answer-vocal disruptions such as stammers (uh, um) or filler words (ya
know, like, OK) that distract audiences and interfere with understanding
emotional intelligence ✔Correct Answer-aptitude and skills needed for interacting well with
others
ethnocentrism ✔Correct Answer-the tendency to view life from the perspective on one's own
culture and to judge one's own culture as superior to other cultures
groupthink ✔Correct Answer-a condition in which group members are unwilling to critically
examine ideas because of their desire to maintain harmony
horizontal (lateral) communication ✔Correct Answer-communication in which messages flow
between members of an organization who have equal power or responsibility
instrumental communication ✔Correct Answer-messages designed to accomplish a task
jargon ✔Correct Answer-specialized and terminology used by members of a particular group
Answers |Guaranteed to Pass
active listening ✔Correct Answer-nonverbal and verbal attentiveness to a speaker
asynchronous communication ✔Correct Answer-communication that occurs with a delay
between sending and receiving of a message; for example, text messaging or e-mail
channel ✔Correct Answer-the method or medium used to deliver a message (face-to-face,
blog, text message)
closed question ✔Correct Answer-question that restricts the interviewee's responses, usually
to yes or no, a number, an item from preselected items, or an either-or response
compromise ✔Correct Answer-an orientation toward negotiation that assumes each side
needs to lose at least some of what it was seeking
credibility ✔Correct Answer-the persuasive force that comes from the audience's belief in and
respect for the speaker
culture ✔Correct Answer-set of values, beliefs, norms, customs, rules, and codes that leads
people to define themselves as a distinct group, giving them a sense of commonality
disfluencies ✔Correct Answer-vocal disruptions such as stammers (uh, um) or filler words (ya
know, like, OK) that distract audiences and interfere with understanding
emotional intelligence ✔Correct Answer-aptitude and skills needed for interacting well with
others
ethnocentrism ✔Correct Answer-the tendency to view life from the perspective on one's own
culture and to judge one's own culture as superior to other cultures
groupthink ✔Correct Answer-a condition in which group members are unwilling to critically
examine ideas because of their desire to maintain harmony
horizontal (lateral) communication ✔Correct Answer-communication in which messages flow
between members of an organization who have equal power or responsibility
instrumental communication ✔Correct Answer-messages designed to accomplish a task
jargon ✔Correct Answer-specialized and terminology used by members of a particular group
