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MQM 227 Actual Questions and Correct Answers

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MQM 227 Actual Questions and Correct Answers

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MQM 227
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MQM 227

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MQM 227 Actual Questions and Correct Answers



Q1
(T/F) service blueprinting is another name for a flow chart in process-flow analysis
Answer: true




Q2
(T/F) process flow must always be forward and cannot loop back to previous options
Answer: false




Q3
lean emphasizes:
Answer: cross training of workers, set up time reduction, lot size reduction




Q4
process flowcharting
Answer: creation of a visual diagram to describe a transformation process




Q5
capacity
Answer: the maximum rate of output or max flow rate from a transformation process




Q6
flow rate
Answer: the minimum of supply, demand, or capacity




Q7
process redesign
Answer: identify, analyze, improve critical processes extreme case: complete process
reconfiguration
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