USPS Window Clerk Test with All Correct & 100% Verified
Answers |Actual Complete Update |Already Graded A+
24 hour clock ✔Correct Answer-end to end process to ensure mail is collected, distributed
and delivered
Domestic Mail ✔Correct Answer-Consists of items sent within the USA, its territories and
possessions including APO/FPO Offices
Domestic Mail Manual (DMM) ✔Correct Answer-Set forth the policies regulations and
procedures governing domestic mail services
Internatonal Mail Manual (IMM) ✔Correct Answer-Set forth the policies regulations and
procedures governing International mail
Administrative Support Manual (ASM) ✔Correct Answer-Contains policies and procedures for
administrative and support functions within the postal services
Policy NET ✔Correct Answer-All Manuals are available online via
F101 or F1 ✔Correct Answer-Our financial policies and accounting procedures are found in
what manual?
Publications ✔Correct Answer-Support subjects that cannot be fully addresses in manuals or
handbooks are?
What manual contains information on when to fly the POW flag (Prisioner of war) ✔Correct
Answer-Administrative Support Manual
Does the Post Office provide a U.S. flag to Veterans for a fee? ✔Correct Answer-No, it's free
for Burial of Veterans
What is the official Source of update to postal policies and procedures? How often is it printed?
✔Correct Answer-Postal Bulletin, Bi-weekly
Where do we find a list of lost or stolen MO's? ✔Correct Answer-Postal Bulletin and POS One
What is our postal website? ✔Correct Answer-WWW.USPS.COM
Postal Service ________________ are available online and provide guidance on regulations for
Domestic/ International/ Administrative/Personal fields Support. ✔Correct Answer-Directives
, Priority Mail Domestic is delivered in ? ✔Correct Answer-2-3 days
Any mailable item that weighs 13 ounces or less is? ✔Correct Answer-FIRST CLASS MAIL
What class of mail does the post office have monopoly on? ✔Correct Answer-FIRST CLASS
LETTER MAIL
Global Express Guarantee (GXG) is shipped in? ✔Correct Answer-1-3 days
Needs are the driving force behind a customers willingness to interact with you, learn about
products and make a purchase commitment ✔Correct Answer-NEED SATISFACTION SELLING
No mailpieces can weigh more than ____ Lbs. or measure more than _____inches except,
Standard Post, can measure up to _____inches ✔Correct Answer-70 Lbs, 108 inches, 130
inches.
What Does EDDM stands for? ✔Correct Answer-EVERY DOOR DIRECT MAIL- Advertise small
business at retail.
Name the Service Class of Mail that delivers in 1-2 business days ✔Correct Answer-PRIORITY
EXPRESS MAIL
What surcharge applies to items/parcels that measure more than 108 but not more than 130
inches? ✔Correct Answer-OVERSIZE/PARCEL POST (STANDARD POST)
PS Form 3816 COD collect deliver must show ✔Correct Answer-The article number
If more than 3 Cod articles are mailed at one time the mailer may use PS form? ✔Correct
Answer-PS FORM 3816-AS
Dimensional weigh pricing applies only for _________ _______ and zones ___-___? ✔Correct
Answer-Prioriry Mail and Zone 5-8
Would anything mailed in a priority mail Box flat rate is ever subject to DIM weight or balloon?
✔Correct Answer-NO
This service ensures that mail is delivered only to a specific address or the addressee agent (for
an additional fee) ✔Correct Answer-Restricted delivery
This extra service provides evidence of the date mail was presented to Post Office for mailing
✔Correct Answer-Certificate of mailing
What is the post Office retail motto for providing the ideal customer experience? ✔Correct
Answer-clean, stocked and friendly every day
Answers |Actual Complete Update |Already Graded A+
24 hour clock ✔Correct Answer-end to end process to ensure mail is collected, distributed
and delivered
Domestic Mail ✔Correct Answer-Consists of items sent within the USA, its territories and
possessions including APO/FPO Offices
Domestic Mail Manual (DMM) ✔Correct Answer-Set forth the policies regulations and
procedures governing domestic mail services
Internatonal Mail Manual (IMM) ✔Correct Answer-Set forth the policies regulations and
procedures governing International mail
Administrative Support Manual (ASM) ✔Correct Answer-Contains policies and procedures for
administrative and support functions within the postal services
Policy NET ✔Correct Answer-All Manuals are available online via
F101 or F1 ✔Correct Answer-Our financial policies and accounting procedures are found in
what manual?
Publications ✔Correct Answer-Support subjects that cannot be fully addresses in manuals or
handbooks are?
What manual contains information on when to fly the POW flag (Prisioner of war) ✔Correct
Answer-Administrative Support Manual
Does the Post Office provide a U.S. flag to Veterans for a fee? ✔Correct Answer-No, it's free
for Burial of Veterans
What is the official Source of update to postal policies and procedures? How often is it printed?
✔Correct Answer-Postal Bulletin, Bi-weekly
Where do we find a list of lost or stolen MO's? ✔Correct Answer-Postal Bulletin and POS One
What is our postal website? ✔Correct Answer-WWW.USPS.COM
Postal Service ________________ are available online and provide guidance on regulations for
Domestic/ International/ Administrative/Personal fields Support. ✔Correct Answer-Directives
, Priority Mail Domestic is delivered in ? ✔Correct Answer-2-3 days
Any mailable item that weighs 13 ounces or less is? ✔Correct Answer-FIRST CLASS MAIL
What class of mail does the post office have monopoly on? ✔Correct Answer-FIRST CLASS
LETTER MAIL
Global Express Guarantee (GXG) is shipped in? ✔Correct Answer-1-3 days
Needs are the driving force behind a customers willingness to interact with you, learn about
products and make a purchase commitment ✔Correct Answer-NEED SATISFACTION SELLING
No mailpieces can weigh more than ____ Lbs. or measure more than _____inches except,
Standard Post, can measure up to _____inches ✔Correct Answer-70 Lbs, 108 inches, 130
inches.
What Does EDDM stands for? ✔Correct Answer-EVERY DOOR DIRECT MAIL- Advertise small
business at retail.
Name the Service Class of Mail that delivers in 1-2 business days ✔Correct Answer-PRIORITY
EXPRESS MAIL
What surcharge applies to items/parcels that measure more than 108 but not more than 130
inches? ✔Correct Answer-OVERSIZE/PARCEL POST (STANDARD POST)
PS Form 3816 COD collect deliver must show ✔Correct Answer-The article number
If more than 3 Cod articles are mailed at one time the mailer may use PS form? ✔Correct
Answer-PS FORM 3816-AS
Dimensional weigh pricing applies only for _________ _______ and zones ___-___? ✔Correct
Answer-Prioriry Mail and Zone 5-8
Would anything mailed in a priority mail Box flat rate is ever subject to DIM weight or balloon?
✔Correct Answer-NO
This service ensures that mail is delivered only to a specific address or the addressee agent (for
an additional fee) ✔Correct Answer-Restricted delivery
This extra service provides evidence of the date mail was presented to Post Office for mailing
✔Correct Answer-Certificate of mailing
What is the post Office retail motto for providing the ideal customer experience? ✔Correct
Answer-clean, stocked and friendly every day
