SCMA 451 MIDTERM 1_102 QUESTIONS WITH
VERIFIED ANSWERS
Includes the coordination and collaboration with channel partners, which
integrates supply and demand management within and across companies -
CORRECT ANSWER What is supply chain?
Suppliers > manufacturers > warehouses and distribution centers > customers -
CORRECT ANSWER What is materials flow?
Customers > warehouses and distribution centers > manufacturers > customers
Both ways. - CORRECT ANSWER What is the monetary flow? What is the
information flow?
1. Suppliers
2. customers - CORRECT ANSWER What are first tier customers? What are second
tier customers?
1. In ST reduced costs are important. 2. In LT, end users are important - CORRECT
ANSWER What are the objectives in the short-term vs long term?
1. Product leadership (best product), ex: apple, Microsoft
2. Customer intimacy (best service), ex: Amazon, Disney
3. Operational excellence (best performance, ex: Costco, Toyota - CORRECT
ANSWER What are the 3 competitive advantages and some examples?
,Sent out shipment of one product which helped with space utilization instead of
can, bottle, keg in one shipment - CORRECT ANSWER What did Heineken do to
keep up with demand?
Lots of costs can be saved from efficiently managing supply chain - CORRECT
ANSWER What is the potential of supply chain?
Manufacturer > customer saves 62% of costs vs manufacturer > distributor >
retailer > customer - CORRECT ANSWER In the clothing industry what percentage
of costs can be saved through channels?
1. Supply chain strategies have an impact on all aspects of the organization.
2. Set of activities associated with new product introduction. - CORRECT ANSWER
What makes SCM difficult? What is the development chain?
Yes.
1. Globalization of supply chains
2. Increased reliance on outsourcing and partnerships
3. Single sourcing
4. Over concentration of operations
5. Little slack in the supply chain (focus on efficiency)
6. Competition - CORRECT ANSWER Are supply chains more prone to disruptions
today? Why (6)?
1. Up to -10.2% decrease in stock price - CORRECT ANSWER How do supply chain
disruptions affect the stock market?
, Strategic, tactical , and operational decisions (STO) Has a huge potential when the
objectives are aligned between all parties in the supply chain, can result in huge
risk when not performed correctly. - CORRECT ANSWER What is the summary of
key issues in SCM?
- Order lead time (cycle time + waiting time)
- Customer satisfaction - CORRECT ANSWER What are examples of Customer
service performance measures
- Capacity utilization
- Workload balance - CORRECT ANSWER What are examples of operational
performance measures
- Cost of goods sold
- Sales
- profit - CORRECT ANSWER What are examples of financial performance
measures
Between customer service experience and operational efficiency - CORRECT
ANSWER What is there a tradeoff between?
- Make to order
- Reduced lead times
- Decreased inventory levels
VERIFIED ANSWERS
Includes the coordination and collaboration with channel partners, which
integrates supply and demand management within and across companies -
CORRECT ANSWER What is supply chain?
Suppliers > manufacturers > warehouses and distribution centers > customers -
CORRECT ANSWER What is materials flow?
Customers > warehouses and distribution centers > manufacturers > customers
Both ways. - CORRECT ANSWER What is the monetary flow? What is the
information flow?
1. Suppliers
2. customers - CORRECT ANSWER What are first tier customers? What are second
tier customers?
1. In ST reduced costs are important. 2. In LT, end users are important - CORRECT
ANSWER What are the objectives in the short-term vs long term?
1. Product leadership (best product), ex: apple, Microsoft
2. Customer intimacy (best service), ex: Amazon, Disney
3. Operational excellence (best performance, ex: Costco, Toyota - CORRECT
ANSWER What are the 3 competitive advantages and some examples?
,Sent out shipment of one product which helped with space utilization instead of
can, bottle, keg in one shipment - CORRECT ANSWER What did Heineken do to
keep up with demand?
Lots of costs can be saved from efficiently managing supply chain - CORRECT
ANSWER What is the potential of supply chain?
Manufacturer > customer saves 62% of costs vs manufacturer > distributor >
retailer > customer - CORRECT ANSWER In the clothing industry what percentage
of costs can be saved through channels?
1. Supply chain strategies have an impact on all aspects of the organization.
2. Set of activities associated with new product introduction. - CORRECT ANSWER
What makes SCM difficult? What is the development chain?
Yes.
1. Globalization of supply chains
2. Increased reliance on outsourcing and partnerships
3. Single sourcing
4. Over concentration of operations
5. Little slack in the supply chain (focus on efficiency)
6. Competition - CORRECT ANSWER Are supply chains more prone to disruptions
today? Why (6)?
1. Up to -10.2% decrease in stock price - CORRECT ANSWER How do supply chain
disruptions affect the stock market?
, Strategic, tactical , and operational decisions (STO) Has a huge potential when the
objectives are aligned between all parties in the supply chain, can result in huge
risk when not performed correctly. - CORRECT ANSWER What is the summary of
key issues in SCM?
- Order lead time (cycle time + waiting time)
- Customer satisfaction - CORRECT ANSWER What are examples of Customer
service performance measures
- Capacity utilization
- Workload balance - CORRECT ANSWER What are examples of operational
performance measures
- Cost of goods sold
- Sales
- profit - CORRECT ANSWER What are examples of financial performance
measures
Between customer service experience and operational efficiency - CORRECT
ANSWER What is there a tradeoff between?
- Make to order
- Reduced lead times
- Decreased inventory levels
