WITH VERIFIED ANSWERS
Risk Negotiation Cycle - CORRECT ANSWER Employees negotiate perceptions of
risk through a cycle of communication involving four interlinked phases called:
Maintaining - CORRECT ANSWER Stabilizing risk at acceptable levels involves what
part of the Risk Negotiation Cycle?
True - CORRECT ANSWER The manager at Benson's Family Restaurant took action
that revitalized the business and resulted in the return of older customers. These
actions show the transformational potential of managing risk.
Sensemaking - CORRECT ANSWER The communication we use to more fully
explore the possible meanings of a risky situation involves what part of the Risk
Negotiation Cycle?
sarcastic comments - CORRECT ANSWER Communication can signal that a risk
exists, but certain kinds of communication actually create risk for us or others.
Which of the following is an example of this form of communication that is
inherently risky?
Identity Risk - CORRECT ANSWER The medical intern in text box 1.2 describes a
situation where he was losing his emotional empathy due to his demanding
schedule. His view of himself as a whole, compassionate person was at risk. This is
an example of:
, Community Risk - CORRECT ANSWER Behavior by organizations can effect people
surrounding the organization, as in the case of the farming town in Iowa where
the CEO of a meatpacking company created an "economic and humanitarian"
disaster. This is an example of ______.
Attending - CORRECT ANSWER Noticing non-verbal and verbal cues might help an
employee detect the nature and magnitude of risk. This actvity is most important
in which part of the Risk Negotiation Cycle?
effects multiple levels of social organization - CORRECT ANSWER In work contexts,
risk is best understood as a phenomenon that
Individual Risk - CORRECT ANSWER ______ is a kind of risk that includes threats to
career goals, identity, or health.
Organizational Risk - CORRECT ANSWER When the core functions and values of a
company are threatened, the company faces:
Increased Risk - CORRECT ANSWER Poor communication during risk management
episodes can leave participants more vulnerable. This is the communicative
outcome that your text labels ______.
Optimization - CORRECT ANSWER _______ is a potential outcome of a risky
episode in which participants benefit in some way, such as feeling safer or having
improved relationships.