NAHQ CPHQ Practice Test 2026 Complete Questions
and Correct Detailed Answers Already Graded A+
c. Facilitator - CORRECT ANSWER-For a quality improvement team to deal
effectively with conflict, it is important to appoint which of the following to its
membership?
a. Risk manager
b. HR representative
c. Facilitator
d. Senior leader
a. Involvement of leadership - CORRECT ANSWER-Which of the following is
essential to effective Quality Councils?
a. Involvement of leadership
b. Consultation of legal advisor
c. Participation of the strategic planning committee
d. Direction from the organization's quality department
True - CORRECT ANSWER-The governing body is responsible for setting policy,
financial and strategic direction, quality of care, and setting goals and objectives
,A. True
B. False
False - CORRECT ANSWER-The governing body is responsible for implementing
strategies and collecting measurements of quality indicators.
A. True
B. False
d. 80% - CORRECT ANSWER-According to TJC (2012), how many serious
medical errors involved miscommunication between caregivers when patients are
transferred or handed-off?
a. 67%
b. 25%
c. 32%
d. 80%
True - CORRECT ANSWER-Observation and documentation of interpersonal
and communication skills is an example of an FPPE.
A. True
B. False
,True - CORRECT ANSWER-An example of criteria that might be tracked for
OPPE is morbidity and mortality data
A. True
B. False
True - CORRECT ANSWER-Examples of data for physician profiles include data
representing major service lines, patient safety issues, and outpatient information
A. True
B. False
b. Be a visible participant in the process - CORRECT ANSWER-A CQO has the
responsibility for education and implementation of a quality improvement
process. To affect cultural change, the CQO must:
a. Receive quarterly reports
b. Be a visible participant in the process
c. Believe the costs are justified by the benefits
d. Limit training to managers and supervisors
, a. Meet all regulatory requirements - CORRECT ANSWER-When a healthcare
org is contracting with an outside provider for services, the subcontractor must:
a. Meet all regulatory requirements
b. Provide a representative to the Quality Council
c. Have an active risk management program
d. Have a competitively priced service
a. Purpose of the request - CORRECT ANSWER-A healthcare quality
professional is developing a policy regarding access to physician quality files. In
addition to the date and name of the person requesting the information, which of
the following should be included in the policy?
a. Purpose of the request
b. Permission from the applicable physician
c. Approval from the department chair
d. Approval from legal counsel
b. Assess practitioner competency - CORRECT ANSWER-Physician profiles
should be reviewed at the time of reappointment to:
a. Review the number of complaints
b. Assess practitioner competency
and Correct Detailed Answers Already Graded A+
c. Facilitator - CORRECT ANSWER-For a quality improvement team to deal
effectively with conflict, it is important to appoint which of the following to its
membership?
a. Risk manager
b. HR representative
c. Facilitator
d. Senior leader
a. Involvement of leadership - CORRECT ANSWER-Which of the following is
essential to effective Quality Councils?
a. Involvement of leadership
b. Consultation of legal advisor
c. Participation of the strategic planning committee
d. Direction from the organization's quality department
True - CORRECT ANSWER-The governing body is responsible for setting policy,
financial and strategic direction, quality of care, and setting goals and objectives
,A. True
B. False
False - CORRECT ANSWER-The governing body is responsible for implementing
strategies and collecting measurements of quality indicators.
A. True
B. False
d. 80% - CORRECT ANSWER-According to TJC (2012), how many serious
medical errors involved miscommunication between caregivers when patients are
transferred or handed-off?
a. 67%
b. 25%
c. 32%
d. 80%
True - CORRECT ANSWER-Observation and documentation of interpersonal
and communication skills is an example of an FPPE.
A. True
B. False
,True - CORRECT ANSWER-An example of criteria that might be tracked for
OPPE is morbidity and mortality data
A. True
B. False
True - CORRECT ANSWER-Examples of data for physician profiles include data
representing major service lines, patient safety issues, and outpatient information
A. True
B. False
b. Be a visible participant in the process - CORRECT ANSWER-A CQO has the
responsibility for education and implementation of a quality improvement
process. To affect cultural change, the CQO must:
a. Receive quarterly reports
b. Be a visible participant in the process
c. Believe the costs are justified by the benefits
d. Limit training to managers and supervisors
, a. Meet all regulatory requirements - CORRECT ANSWER-When a healthcare
org is contracting with an outside provider for services, the subcontractor must:
a. Meet all regulatory requirements
b. Provide a representative to the Quality Council
c. Have an active risk management program
d. Have a competitively priced service
a. Purpose of the request - CORRECT ANSWER-A healthcare quality
professional is developing a policy regarding access to physician quality files. In
addition to the date and name of the person requesting the information, which of
the following should be included in the policy?
a. Purpose of the request
b. Permission from the applicable physician
c. Approval from the department chair
d. Approval from legal counsel
b. Assess practitioner competency - CORRECT ANSWER-Physician profiles
should be reviewed at the time of reappointment to:
a. Review the number of complaints
b. Assess practitioner competency
