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Test Bank for Digital Marketing Analytics: Making Sense of Consumer Data in a Digital World, 2nd edition by Chuck Hemann, Ken Burbary, Chapter 1-15 | All Chapters

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Test Bank for Digital Marketing Analytics: Making Sense of Consumer Data in a Digital World, 2nd edition by Chuck Hemann, Ken Burbary, Chapter 1-15 | All Chapters.... Full Chapters; Chapter 1 Understanding the Synergetic Digital Ecosystem, Chapter 2 Understanding Digital Analytics Concepts, Chapter 3 Choosing Your Analytics Tools, Chapter 4 Digital Analysis: Brand, Chapter 5 Digital Analysis: Audience, Chapter 6 Digital Analysis: Ecosystem, Chapter 7 Return on Investment, Chapter 8 Understanding Digital Influence, Chapter 9 How to Use Digital Analytics to Inform Marketing Programs, Chapter 10 Improving Customer Service Chapter 11 Using Digital Analytics to Anticipate a Crisis, Chapter 12 Launching a New Product, Chapter 13 Building Your Research Plan, Chapter 14 Building Reports that Will Actually Be Useful, Chapter 15 The Future of Digital Data

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TEST BANK
for
Digital Marketing Analytics:
Making Sense of Consumer
ST
Data in a Digital World, 2nd
edition
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by Chuck Hemann, Ken
D

Burbary
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(All Chapters 1-15, 100%
Original Verified, A+ Grade)

, Table of Content
Chapter 1 Understanding the Synergetic Digital Ecosystem

Chapter 2 Understanding Digital Analytics Concepts

Chapter 3 Choosing Your Analytics Tools

Chapter 4 Digital Analysis: Brand

Chapter 5 Digital Analysis: Audience

Chapter 6 Digital Analysis: Ecosystem

Chapter 7 Return on Investment
ST
Chapter 8 Understanding Digital Influence

Chapter 9 How to Use Digital Analytics to Inform Marketing Programs
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Chapter 10 Improving Customer Service

Chapter 11 Using Digital Analytics to Anticipate a Crisis
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Chapter 12 Launching a New Product
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Chapter 13 Building Your Research Plan

Chapter 14 Building Reports that Will Actually Be Useful
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Chapter 15 The Future of Digital Data

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Chapter 1: Understanding the Synergetic Digital Ecosystem

1. Companies have access to an enormous amount of data today. At the 2018 Consumer
Electronics Show in Las Vegas, Intel shared projections for data growth trends. Intel
projects that by 2020, the average consumer will generate 1.5 Gigabytes of data per day
from their associated internet activities. Please select whether this statement is true or
false below.
a. True
b. False
Correct Answer: The correct answer is A. Intel outlined several key data points at the
Consumer Electronics Show, including the amount of data created by consumers on a
daily basis.
ST
2. There are four ways that companies are using data to fuel strategic initiatives across the
enterprise. Please select the answer below that most closely reflects these four
initiatives.
a. Business strategy, data strategy, communications strategy and media strategy
b. Selling more products, improving customer service, improving sentiment and
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generating more marketing qualified leads
c. Improving employee engagement, generating shareholder value, breaking down
organizational siloes, and generating more sales qualified leads
D
d. Improving social media engagement, generating more traffic to the website,
distributing media to the proper channels and improving search engine rankings
Correct Answer: The correct answer is A. While letters B through D could be tactical
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outcomes of using data, the important thing to keep in mind is that a proper data
strategy advances the business, the communications and the media at a macro level.

3. Organizations are collecting a vast amount of data about their customers from a number
of different tools. According to data from Chiefmartec.com, how many different
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marketing technology vendors are there for companies to engage?
a. 10,000
b. 7,000
c. 5,000
d. 2,000
Correct Answer: The correct answer is C. The latest study by Scott Brinker indicates that
there are over 5,000 different vendors in 50 unique categories.

4. There are two dominant forms of media that we discuss throughout the course of this
chapter. Please select the answer below that most accurately reflects those two media
types.
a. Earned and shared media
b. Paid and owned media
c. Converged and shared media All Chapters Included
d. Social and digital media


All Answers Included
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Correct Answer: The correct answer is B. While earned and shared media are important,
an increasing amount of emphasis is being placed in owned digital properties and the
paid media used to send customers to those owned properties.

5. Keeping an eye on competitors using digital data is a growing use case for many
organizations. Free tools from Google, Alexa and SimilarWeb can provide competitor
website and audience profile data. What sorts of questions can these data sources
answer? Select the response that is most accurate below.
a. Which audience segments are competitors reaching that you are not?
b. What are people saying in social media about your competitors?
c. What is the sentiment toward your competitors in social media?
d. What types of content are people engaging with on your competitors owned
properties?
ST
Correct Answer: The correct answer is A. In this section of the book we also talk about
the top referring sources to your competitor’s website, the top keywords that are most
successful for your competitors and the sources driving traffic.

6. Unfortunately, there are not very many tools available to companies who want to track
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the performance of their competitors in social media. Please select whether this
statement is true or false.
a. True
D
b. False
Correct Answer: The correct answer is B. Facebook, Instagram, Twitter and YouTube all
provide some level of competitive insight. There are also a number of paid tools
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available to companies.

7. Mobile data has become an increasingly important data source to for companies. In late
2016, mobile internet traffic surpassed desktop traffic for the first time ever. Please
select whether this statement is true or false.
AB
a. True
b. False
Correct Answer: The correct answer is A. According to data from Google, the amount of
mobile traffic surpassed desktop traffic in 2016.

8. There are a number of key questions that mobile data can answer for companies. Please
select the question below that mobile data can answer for companies.
a. How does mobile visitor engagement with my site compare to traditional and/or
desktop visitor engagement?
b. What are consumers saying in social media from their mobile devices?
c. What is the sentiment toward my brand from those using mobile devices?
d. What keywords do people use most often on mobile devices?
Correct Answer: The correct answer is A. In the chapter we talk about letter A, what
content are mobile users most interested in, how is my mobile app being used, which




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