TEST BANK for Operations Management, 14t
!x !x !x !x !x
h Editionby William J Stevenson Chapters 1 -
!x !x !x !x !x !x !x
19
!x
,Table of Contents !x !x
Chapter 01 Introduction to Operations Management Cha
!x !x !x !x !x !x !
xpter 02 Competitiveness, Strategy, and ProductivityCh
!x !x !x !x !x
a pter 03 Forecasting
!x !x !x
Chapter 04 Product and Service Design Ch
!x !x !x !x !x !x
apter 04S Reliability !x !x
Chapter 05 Strategic Capacity Planning forhProducts and Services Ch
!x !x !x !x !x !x !x !x
apter 05S Decision Theory!x !x !x
Chapter 06 Process Selection and Facility Layout
!x !x !x !x !x !x !
xChapter 07 Work Design and Measurement Chap
!x !x !x !x !x !x
!x ter 07S Learning Curves
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Chapter 08 Location Planning and Analysis
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Chapter 08S The Transportation Model Ch
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!x apter 09 Management of Quality Chapter
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1 0 Quality Control
!x !x !x
Chapter 10S Acceptance Sampling !x !x !x
Chapter 11 Aggregate Planning and Master Scheduling
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xChapter 12 MRP and ERP !x !x !x !x
Chapter 13 Inventory Management Chapt
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er 14 JIT and Lean Operations Chapter 14S
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!x Maintenance
Chapter 15 Supply Chain Management Ch
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apter 16 Scheduling !x !x
Chapter 17 Project Management !x !x !x
, Chapter 18 Management of Waiting Lines
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Chapter 19 LinearhProgramming
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Chapter01 Introduction toOperationsManagement x! !x !x x! x!
Student:
1. Operations managers are responsible for assessing consumer wants and needs and selling and
!x !x !x !x !x !x !x !x !x !x !x !x !
promoting the organization's goods orhservices.
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True False
2. Often, the collective success or failure of companies' operations functions will impact th
!x !x !x !x !x !x !x !x !x !x !x !x
e ability of a nation to compete with other nations.
!x !x !x !x !x !x !x !x !x
True False
3. Companies are either producing goods or delivering services. This means that only one of the
!x !x !x !x !x !x !x !x !x !x !x !x !x !x
two types of operations management strategies are used.
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True False
4. Operations, marketing, and finance function independently of each other in most
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organizations.
!x
True False
5. The greater the degree of customer involvement, the more challenging the design and
!x !x !x !x !x !x !x !x !x !x !x !x !
management of operations.
x !x !x
True False
, 6. Goods producing organizations are not involved in service activities.
!x !x !x !x !x !x !x !x !
True False
x
7. Service operations require additional inventory because of the unpredictability of consumer
!x !x !x !x !x !x !x !x !x !x !
demand.
x
True False
8. The value of outputs is measured by the prices customers are willing to pay for goods o
!x !x !x !x !x !x !x !x !x !x !x !x !x !x !x !x
r services.
!x
True False
9. The use of models will guarantee the best possible decisions.
!x !x !x !x !x !x !x !x !x
True False
!x
10. People who work in the field of operations should have skills that include both knowledge
!x !x !x !x !x !x !x !x !x !x !x !x !x !x
and people skills.
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True False
11. Assembly lines achieved productivity but at the expense of standard of living.
!x !x !x !x !x !x !x !x !x !x !x !
True False
x
12. The operations manager has primary responsibility for making operations system design
!x !x !x !x !x !x !x !x !x !x !
decisions, such as system capacity and location of facilities.
x !x !x !x !x !x !x !x !x
True False
13. The word "technology" is used only to refer to "information technology".
!x !x !x !x !x !x !x !x !x !x !
True False
x
!x !x !x !x !x
h Editionby William J Stevenson Chapters 1 -
!x !x !x !x !x !x !x
19
!x
,Table of Contents !x !x
Chapter 01 Introduction to Operations Management Cha
!x !x !x !x !x !x !
xpter 02 Competitiveness, Strategy, and ProductivityCh
!x !x !x !x !x
a pter 03 Forecasting
!x !x !x
Chapter 04 Product and Service Design Ch
!x !x !x !x !x !x
apter 04S Reliability !x !x
Chapter 05 Strategic Capacity Planning forhProducts and Services Ch
!x !x !x !x !x !x !x !x
apter 05S Decision Theory!x !x !x
Chapter 06 Process Selection and Facility Layout
!x !x !x !x !x !x !
xChapter 07 Work Design and Measurement Chap
!x !x !x !x !x !x
!x ter 07S Learning Curves
!x !x !x
Chapter 08 Location Planning and Analysis
!x !x !x !x !x !x
Chapter 08S The Transportation Model Ch
!x !x !x !x !x
!x apter 09 Management of Quality Chapter
!x !x !x !x !x !x
1 0 Quality Control
!x !x !x
Chapter 10S Acceptance Sampling !x !x !x
Chapter 11 Aggregate Planning and Master Scheduling
!x !x !x !x !x !x !
xChapter 12 MRP and ERP !x !x !x !x
Chapter 13 Inventory Management Chapt
!x !x !x !x
er 14 JIT and Lean Operations Chapter 14S
!x !x !x !x !x !x !x
!x Maintenance
Chapter 15 Supply Chain Management Ch
!x !x !x !x !x
apter 16 Scheduling !x !x
Chapter 17 Project Management !x !x !x
, Chapter 18 Management of Waiting Lines
!x !x !x !x !x !x
Chapter 19 LinearhProgramming
!x !x
Chapter01 Introduction toOperationsManagement x! !x !x x! x!
Student:
1. Operations managers are responsible for assessing consumer wants and needs and selling and
!x !x !x !x !x !x !x !x !x !x !x !x !
promoting the organization's goods orhservices.
x !x !x !x !x
True False
2. Often, the collective success or failure of companies' operations functions will impact th
!x !x !x !x !x !x !x !x !x !x !x !x
e ability of a nation to compete with other nations.
!x !x !x !x !x !x !x !x !x
True False
3. Companies are either producing goods or delivering services. This means that only one of the
!x !x !x !x !x !x !x !x !x !x !x !x !x !x
two types of operations management strategies are used.
!x !x !x !x !x !x !x !x
True False
4. Operations, marketing, and finance function independently of each other in most
!x !x !x !x !x !x !x !x !x !x
organizations.
!x
True False
5. The greater the degree of customer involvement, the more challenging the design and
!x !x !x !x !x !x !x !x !x !x !x !x !
management of operations.
x !x !x
True False
, 6. Goods producing organizations are not involved in service activities.
!x !x !x !x !x !x !x !x !
True False
x
7. Service operations require additional inventory because of the unpredictability of consumer
!x !x !x !x !x !x !x !x !x !x !
demand.
x
True False
8. The value of outputs is measured by the prices customers are willing to pay for goods o
!x !x !x !x !x !x !x !x !x !x !x !x !x !x !x !x
r services.
!x
True False
9. The use of models will guarantee the best possible decisions.
!x !x !x !x !x !x !x !x !x
True False
!x
10. People who work in the field of operations should have skills that include both knowledge
!x !x !x !x !x !x !x !x !x !x !x !x !x !x
and people skills.
!x !x !x
True False
11. Assembly lines achieved productivity but at the expense of standard of living.
!x !x !x !x !x !x !x !x !x !x !x !
True False
x
12. The operations manager has primary responsibility for making operations system design
!x !x !x !x !x !x !x !x !x !x !
decisions, such as system capacity and location of facilities.
x !x !x !x !x !x !x !x !x
True False
13. The word "technology" is used only to refer to "information technology".
!x !x !x !x !x !x !x !x !x !x !
True False
x
