WGU D351 v2 topic 1 Exam UPDATED
QUESTIONS AND CORRECT ANSWERS
What role does the planning function of human resource management play within organizations? -
CORRECT ANSWER The planning function of human resource management involves two
major activities: strategic planning, and short- and medium-range planning. Such strategic objectives
may include increasing market share, revenue growth, product or service diversity, and profit margins,
as well as planning for financial obligations and other eventualities.
What role does the staffing function of human resource management play within organizations? -
CORRECT ANSWER recruiting job applicants (also known as candidates), and then selecting
the most appropriate applicants for the available jobs.
What are the types of employee compensation? - CORRECT ANSWER direct and indirect
compensation
What is the role of performance appraisals? - CORRECT ANSWER A performance appraisal
(also known as a performance review, performance evaluation, or career development discussion) is a
method by which an employee's job performance is evaluated.
How does HRM enhance human potential? - CORRECT ANSWER HRM field has seen a
substantial interest in both formal and informal training and development.
HRM's work on improving the workplace environment focuses on what two environments? -
CORRECT ANSWER implementing productivity improvement programs as well as improving
health and safety at work
What must management be aware of in order to maintain effective work relationships? - CORRECT
ANSWER After an organization has hired the employees it needs, it must foster a positive
workplace environment. In addition to compensation and a healthy and safe environment, firms must
provide conditions that will make it attractive for employees to stay.
What impact has globalization had on HR practices? - CORRECT ANSWER organizations
become more global, it is essential that organizations develop and implement HRM policies with
international applicability, also making them relevant to employees from diverse cultures and
backgrounds
, What are the four implicit HR objectives? - CORRECT ANSWER improve productivity,
improve quality of work life,ensure legal compliance, and foster ethical behavior.
How can HR managers make a significant contribution toward productivity improvements? -
CORRECT ANSWER work organization and design
How do organizations improve the quality of work life? How have employees' attitudes regarding
involvement with their work shifted? - CORRECT ANSWER most employees today desire
more autonomy and a chance to make a greater contribution to the organization. employees today
prefer a greater level of involvement with their work
Why is it important that HR mangers and personnel be familiar with the laws and regulations? -
CORRECT ANSWER laws impact nearly all functions and activities with which HRM is
involved, HR managers and personnel must be familiar with regulations affecting hiring and pay
decisions, promotion activities, health and safety considerations, and labor relations.
Define the term "moral philosophy." - CORRECT ANSWER refers to the principles, rules, and
values that individuals use in deciding what is right or wrong.
How can HR professionals create a culture where ethical behavior is encouraged? - CORRECT
ANSWER "creating a positive work environment, hiring ethical individuals, providing ethical
training, labeling and modeling ethical behavior, creating a well-defined code of ethics, establishing
an open-door policy, and providing an employee assistance program (EAP)."
Define the term "business ethics." - CORRECT ANSWER the values and principles that are
used to evaluate whether the collective behavior of members of an organization is appropriate
What are the six major trends have been identified as influencing the work environment? - CORRECT
ANSWER increased competition, the costs and benefits associated with HR utilization,
productivity changes (resulting from changes in technology, capital investment, the 2008-2014
recession, capital utilization, outsourcing, and government policies), the increasing pace and
complexity of social, cultural, legal, demographic, and educational changes, the symptoms of
dysfunction in the workplace, and societal trends of the 21st century
Internal Environment: Define "culture" and identify who shapes an organization's culture. -
CORRECT ANSWER represents the organization's value system. Top management shapes a
companies culture
QUESTIONS AND CORRECT ANSWERS
What role does the planning function of human resource management play within organizations? -
CORRECT ANSWER The planning function of human resource management involves two
major activities: strategic planning, and short- and medium-range planning. Such strategic objectives
may include increasing market share, revenue growth, product or service diversity, and profit margins,
as well as planning for financial obligations and other eventualities.
What role does the staffing function of human resource management play within organizations? -
CORRECT ANSWER recruiting job applicants (also known as candidates), and then selecting
the most appropriate applicants for the available jobs.
What are the types of employee compensation? - CORRECT ANSWER direct and indirect
compensation
What is the role of performance appraisals? - CORRECT ANSWER A performance appraisal
(also known as a performance review, performance evaluation, or career development discussion) is a
method by which an employee's job performance is evaluated.
How does HRM enhance human potential? - CORRECT ANSWER HRM field has seen a
substantial interest in both formal and informal training and development.
HRM's work on improving the workplace environment focuses on what two environments? -
CORRECT ANSWER implementing productivity improvement programs as well as improving
health and safety at work
What must management be aware of in order to maintain effective work relationships? - CORRECT
ANSWER After an organization has hired the employees it needs, it must foster a positive
workplace environment. In addition to compensation and a healthy and safe environment, firms must
provide conditions that will make it attractive for employees to stay.
What impact has globalization had on HR practices? - CORRECT ANSWER organizations
become more global, it is essential that organizations develop and implement HRM policies with
international applicability, also making them relevant to employees from diverse cultures and
backgrounds
, What are the four implicit HR objectives? - CORRECT ANSWER improve productivity,
improve quality of work life,ensure legal compliance, and foster ethical behavior.
How can HR managers make a significant contribution toward productivity improvements? -
CORRECT ANSWER work organization and design
How do organizations improve the quality of work life? How have employees' attitudes regarding
involvement with their work shifted? - CORRECT ANSWER most employees today desire
more autonomy and a chance to make a greater contribution to the organization. employees today
prefer a greater level of involvement with their work
Why is it important that HR mangers and personnel be familiar with the laws and regulations? -
CORRECT ANSWER laws impact nearly all functions and activities with which HRM is
involved, HR managers and personnel must be familiar with regulations affecting hiring and pay
decisions, promotion activities, health and safety considerations, and labor relations.
Define the term "moral philosophy." - CORRECT ANSWER refers to the principles, rules, and
values that individuals use in deciding what is right or wrong.
How can HR professionals create a culture where ethical behavior is encouraged? - CORRECT
ANSWER "creating a positive work environment, hiring ethical individuals, providing ethical
training, labeling and modeling ethical behavior, creating a well-defined code of ethics, establishing
an open-door policy, and providing an employee assistance program (EAP)."
Define the term "business ethics." - CORRECT ANSWER the values and principles that are
used to evaluate whether the collective behavior of members of an organization is appropriate
What are the six major trends have been identified as influencing the work environment? - CORRECT
ANSWER increased competition, the costs and benefits associated with HR utilization,
productivity changes (resulting from changes in technology, capital investment, the 2008-2014
recession, capital utilization, outsourcing, and government policies), the increasing pace and
complexity of social, cultural, legal, demographic, and educational changes, the symptoms of
dysfunction in the workplace, and societal trends of the 21st century
Internal Environment: Define "culture" and identify who shapes an organization's culture. -
CORRECT ANSWER represents the organization's value system. Top management shapes a
companies culture
