C464 WGU Exam UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Linear Model - CORRECT ANSWER Basic components of a simple exchange between 2
people. Straight forward process
Phases of Linear model - CORRECT ANSWER Phase 1 Deciding on message
Phase 2 Encoding the message
Phase 3 Transmitting the message
Phase 4 Perceiving the message
Phase 5 Decoding and assigning the meaning to the message
Transactional Model - CORRECT ANSWER More realistic then the linear model.
Transactional Model is - CORRECT ANSWER Dependent on many factors such as context,
relationship between communicators, socio-cultural situation
Stages of Perception - CORRECT ANSWER Selection
Organization
Interpretation
Selective exposure - CORRECT ANSWER attend info that reinforces existing belief and
disregard info that is at odds with our current positon
Selective attention - CORRECT ANSWER once we are engaged in a particular interaction we
focus on certain info and ignore other info
Selective recall - CORRECT ANSWER we remember things that we agree with rather then
things that are contrary to our beliefs
Organization - CORRECT ANSWER Figure/ground
Closure-fill in missing info
, Proximity/physical closeness
Similarity
Interpretation - CORRECT ANSWER We can assign meaning to stimuli
Identity - CORRECT ANSWER You express your cultural and group affiliation
Current internal state - CORRECT ANSWER How people perceive stimuli involves how they
are feeling
Locus of causation - CORRECT ANSWER Refers to whether the communicators behavior was
motivated by an internal state or an external state
Self-presentation - CORRECT ANSWER Strategic development and use of verbal and non
verbal messages that result others making conclusions about the kind of individual you are
Impression management - CORRECT ANSWER Deliberate use of verbal/nonverbal messages
to create a particular impression among others
Plan for Effective Self-presentation - CORRECT ANSWER Set a goal
Create a strategy
Execute the strategy and evaluate the results
Modify negative perceptions
Co-Culture - CORRECT ANSWER Reflect the unique beliefs, ways of thinking,
communication patterns and styles, and customs of members of particular groups that exist within the
umbrella culture. Ex. Marines, college students, crossfit, pet owners
Individualism - CORRECT ANSWER Values people who are assertive and speak for
themselves, independent and not reliant on others. Remain somewhat emotionally distant from others
Collectivism - CORRECT ANSWER Value their membership in their particular in-group to
such an extent that they place a greater importance on their role within the group
QUESTIONS AND CORRECT ANSWERS
Linear Model - CORRECT ANSWER Basic components of a simple exchange between 2
people. Straight forward process
Phases of Linear model - CORRECT ANSWER Phase 1 Deciding on message
Phase 2 Encoding the message
Phase 3 Transmitting the message
Phase 4 Perceiving the message
Phase 5 Decoding and assigning the meaning to the message
Transactional Model - CORRECT ANSWER More realistic then the linear model.
Transactional Model is - CORRECT ANSWER Dependent on many factors such as context,
relationship between communicators, socio-cultural situation
Stages of Perception - CORRECT ANSWER Selection
Organization
Interpretation
Selective exposure - CORRECT ANSWER attend info that reinforces existing belief and
disregard info that is at odds with our current positon
Selective attention - CORRECT ANSWER once we are engaged in a particular interaction we
focus on certain info and ignore other info
Selective recall - CORRECT ANSWER we remember things that we agree with rather then
things that are contrary to our beliefs
Organization - CORRECT ANSWER Figure/ground
Closure-fill in missing info
, Proximity/physical closeness
Similarity
Interpretation - CORRECT ANSWER We can assign meaning to stimuli
Identity - CORRECT ANSWER You express your cultural and group affiliation
Current internal state - CORRECT ANSWER How people perceive stimuli involves how they
are feeling
Locus of causation - CORRECT ANSWER Refers to whether the communicators behavior was
motivated by an internal state or an external state
Self-presentation - CORRECT ANSWER Strategic development and use of verbal and non
verbal messages that result others making conclusions about the kind of individual you are
Impression management - CORRECT ANSWER Deliberate use of verbal/nonverbal messages
to create a particular impression among others
Plan for Effective Self-presentation - CORRECT ANSWER Set a goal
Create a strategy
Execute the strategy and evaluate the results
Modify negative perceptions
Co-Culture - CORRECT ANSWER Reflect the unique beliefs, ways of thinking,
communication patterns and styles, and customs of members of particular groups that exist within the
umbrella culture. Ex. Marines, college students, crossfit, pet owners
Individualism - CORRECT ANSWER Values people who are assertive and speak for
themselves, independent and not reliant on others. Remain somewhat emotionally distant from others
Collectivism - CORRECT ANSWER Value their membership in their particular in-group to
such an extent that they place a greater importance on their role within the group
