for Teaching and Learning Exam
UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
ICT Literacy - CORRECT ANSWER The use of digital technology, communications tools
and/or networks to access, manage, integrate, evaluate, create and communicate information in order
to function in a knowledge society (ETS, 2002)
Digital Literacy - CORRECT ANSWER The ability to access, manage, understand, integrate,
communicate, evaluate and create information safely and appropriately through digital technologies
for employment, decent jobs and entrepreneurship. It includes competences that are variously referred
to as computer literacy, ICT literacy, information literacy and media literacy. (UNESCO, 2018)
Netiquette - CORRECT ANSWER Rules and standards for proper, respectful behavior when
communicating online. This covers emails, forums, live chat, and social media interactions.
Digital Citizenship - CORRECT ANSWER Responsible, ethical, and safe use of technology
and the internet which include online privacy, cyberbullying prevention, copyright, and digital
footprint.
Technology - CORRECT ANSWER A mix of process and product used in the application of
knowledge. Includes tools from pencil and paper to the latest electronic gadgets and tools for practical
tasks.
On-line Digital Tools - CORRECT ANSWER Tools and apps that use an Internet connection to
access information. Example: Skype, WhatsApp, Viber
Off-line Digital Tools - CORRECT ANSWER Tools and apps usable even without internet
access. Examples: Microsoft Office (Word, Excel, PowerPoint), Google Maps (offline Maps), Spotify
(offline), Canva (offline)
Software - CORRECT ANSWER A collection of digital instructions, data, and code that tells a
computer or electronic device exactly how to operate. It is inherently intangible, decoupled from