MGMT EXAM QUESTIONS WITH VERIFIED ANSWERS
One course of action that a manager may take when making a decision is inaction -
Answers - True
the practice of thinking or making decisions as a group in a way that discourages
creativity or individual responsibility. - Answers - Groupthink
Which of the following is not a stakeholder? - Answers - Corporate culture
Which of these concepts relates to utilitarianism? - Answers - Consequences
Sometimes managers make choices that are considered to be "good enough" even
though there may be limitations to that choice (like not having all the information). What
approach to decision applies? - Answers - Bounded rationality decision making model
___________________ decisions are decisions about how things will get done -
Answers - Tactical
What factors help you understand how creative your decision making is? - Answers -
Fluency, flexibility, originality
Anchoring refers to when an individual relies too heavily on a single piece of information
- Answers - True
A potential challenge to decision making is when individuals continue on a failing course
of action after information reveals they may be going through the wrong path. This is
commonly referred to as which of the following? - Answers - Escalation of commitment
_________________ decisions set the course for the organization - Answers - Strategic
Which of the following are reasons to have values driven management? - Answers - All
of the above (diversity,globalization,cost pressures)
Social loafing refers to the tendency to avoid critical evaluation of ideas the group favors
- Answers - False
When we say have choice about voicing values by examining your own track record;
that is, knowing what has enabled or disabled you in the past so you can work around
those factors in future ethical situations, we are describing which of the giving voice to
values seven pillars? - Answers - Choice
, Interactive computer based systems that are able to combine communication and
decision technologies to help groups make better decisions are referred to as which of
the following? - Answers - Group decision support systems
________________ bias occurs when individuals overestimate their ability to predict
future events - Answers - Overconfidence
Decisions that occur with enough frequency that the response becomes almost
automatic are called which of the following? - Answers - Programmed decisions
What is the first step in the rational decision making model? - Answers - Identify the
problem
________________ bias occurs when mistakes seem obvious after have already
occurred - Answers - Hindsight
Even though an action does not break the law, it can still be unethical - Answers - True
What does ERG theory stand for? - Answers - existence, relatedness, growth
According to Herzberg, which of the following factors are considered to be part of the
context in which a job is performed and could lead to dissatisfaction if not managed
properly? - Answers - Salary
Managers who have a high need for affiliation may _________________ - Answers -
Have difficulty making tough decisions
What is the degree to which a person believes his/ her performance is related to a
reward? - Answers - Instrumentality
According to Herzberg, which of the following are considered to be factors intrinsic to
the job itself and truly influence individuals to try harder? - Answers - Achievement
A workplace implication of ________________ is that employees are motivated to
perform at a high level to the extent they obtain outcomes they desire - Answers -
Reinforcement theory
If you work at Giant Eagle mostly at checkout and you have a chance in some weeks to
work the customer service desk, these activities could make your job more motivating.
Moving from one task to another as described is called which of the following? -
Answers - Job rotation
One management implication of Maslow's Hierarchy of Needs is to give employees the
opportunity to use their skills and abilities and develop to the extent possible. This
implication aligns with which level in the Hierarchy of Needs? - Answers - Self
actualization
One course of action that a manager may take when making a decision is inaction -
Answers - True
the practice of thinking or making decisions as a group in a way that discourages
creativity or individual responsibility. - Answers - Groupthink
Which of the following is not a stakeholder? - Answers - Corporate culture
Which of these concepts relates to utilitarianism? - Answers - Consequences
Sometimes managers make choices that are considered to be "good enough" even
though there may be limitations to that choice (like not having all the information). What
approach to decision applies? - Answers - Bounded rationality decision making model
___________________ decisions are decisions about how things will get done -
Answers - Tactical
What factors help you understand how creative your decision making is? - Answers -
Fluency, flexibility, originality
Anchoring refers to when an individual relies too heavily on a single piece of information
- Answers - True
A potential challenge to decision making is when individuals continue on a failing course
of action after information reveals they may be going through the wrong path. This is
commonly referred to as which of the following? - Answers - Escalation of commitment
_________________ decisions set the course for the organization - Answers - Strategic
Which of the following are reasons to have values driven management? - Answers - All
of the above (diversity,globalization,cost pressures)
Social loafing refers to the tendency to avoid critical evaluation of ideas the group favors
- Answers - False
When we say have choice about voicing values by examining your own track record;
that is, knowing what has enabled or disabled you in the past so you can work around
those factors in future ethical situations, we are describing which of the giving voice to
values seven pillars? - Answers - Choice
, Interactive computer based systems that are able to combine communication and
decision technologies to help groups make better decisions are referred to as which of
the following? - Answers - Group decision support systems
________________ bias occurs when individuals overestimate their ability to predict
future events - Answers - Overconfidence
Decisions that occur with enough frequency that the response becomes almost
automatic are called which of the following? - Answers - Programmed decisions
What is the first step in the rational decision making model? - Answers - Identify the
problem
________________ bias occurs when mistakes seem obvious after have already
occurred - Answers - Hindsight
Even though an action does not break the law, it can still be unethical - Answers - True
What does ERG theory stand for? - Answers - existence, relatedness, growth
According to Herzberg, which of the following factors are considered to be part of the
context in which a job is performed and could lead to dissatisfaction if not managed
properly? - Answers - Salary
Managers who have a high need for affiliation may _________________ - Answers -
Have difficulty making tough decisions
What is the degree to which a person believes his/ her performance is related to a
reward? - Answers - Instrumentality
According to Herzberg, which of the following are considered to be factors intrinsic to
the job itself and truly influence individuals to try harder? - Answers - Achievement
A workplace implication of ________________ is that employees are motivated to
perform at a high level to the extent they obtain outcomes they desire - Answers -
Reinforcement theory
If you work at Giant Eagle mostly at checkout and you have a chance in some weeks to
work the customer service desk, these activities could make your job more motivating.
Moving from one task to another as described is called which of the following? -
Answers - Job rotation
One management implication of Maslow's Hierarchy of Needs is to give employees the
opportunity to use their skills and abilities and develop to the extent possible. This
implication aligns with which level in the Hierarchy of Needs? - Answers - Self
actualization
