Organizational Culture Exam Questions and Answers (Latest Update) | 100%
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and Answers (Latest Update) | 100% Verified
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QUESTION 1
Describe toxic behaviors and their negative effects upon an
organization.
Correct Answer:
Toxic behaviors negatively affect organizations by creating hostile work
environments, reducing morale, increasing turnover, decreasing
productivity, and damaging organizational reputation. These behaviors
include disrespect, incivility, bullying, harassment, manipulation, and self-
serving actions that undermine team cohesion and mission
accomplishment.
QUESTION 2
Describe methods that SNCOs can use to help facilitate a positive
culture in an organization.
Correct Answer:
SNCOs can facilitate positive culture through:
Leader Training and Development: Developing skills in demonstrating
and promoting respect among team members. Addressing toxic leadership
, requires more than punishment or removal—leaders need competencies in
building healthy relationships.
Leader Assessment: Developing skills in identifying toxic behaviors,
confronting subordinates, and coaching soldiers in healthy leadership.
Toxic leaders often excel at appearances and may benefit from biased
performance evaluations.
Organizational Culture and Policies: Reinforcing a culture that reflects
the highest standards of values-based behavior. Members must not only
refrain from disrespect but actively demonstrate the highest respect for
each other, practice selfless service, empower others, and hold each other
accountable.
QUESTION 3
Identify conditions in which toxic behaviors can manifest themselves
in an organization.
Correct Answer:
Toxic behaviors manifest when:
• Organizational culture, policies, and systems create conditions that
tolerate and enable uncivil behaviors
• Organizations focus only on the toxic individual while overlooking
environmental factors that allow toxicity to flourish
• Leaders respond to allegations with surprise, denial, excuses, and
disbelief