CHIA Certification Exam Ultimate STR Hospitality Analytics
Study Guide & Practice Test Bank American Hotel
Tourism
The Certification in Hotel Industry Analytics (CHIA) Exam preparation packet is an
essential, high-yield study resource engineered for hospitality professionals,
managers, and tourism students aiming to validate their data-driven decision-
making skills. Candidates master critical revenue management competencies,
including analyzing STR Hotel Market Reports, calculating key metrics like
Occupancy, ADR, and RevPAR, and interpreting competitive set benchmarking data.
Utilizing this expert-verified test bank equips you with realistic math practice
problems, data interpretation exercises, and comprehensive logical rationales to
guarantee a passing score on your official exam
A Ritz Carlton hotel will always be in the same Scale and Class groups in
every country throughout the world
Which one of the following is an accurate statement regarding Scale and
Class groups and a single chain?
Uniform System of Accounts for the Lodging Industry
The definitions for Supply, Demand and Revenue used by STR and others
in the lodging industry are taken from what source?
The majority of data is exported from the hotel company systems
,Which statement is true regarding raw data that is submitted to STR? Daily and
monthly only
Which is true regarding the type of performance data (Supply, Demand,
Revenue) that STR receives?
Sunday thru Thursday
You receive your monthly STAR and find that it includes weekday and
weekend performance, what days are included in "weekday" in most parts
of the world?
Supply decreases 10% and demand decreases 5%
In which of the following situations will occupancy increase? It can
be thought of as a combination of Occupancy and ADR Which
statement is true regarding RevPAR?
63.2%
The March YTD Occupancy (E5) is _______ .
1.5%
The Average Daily Rate percent change for April (G5) is ______.
The sufficiency rules are in place to protect the confidentiality of the
data
Which one of the following statements is accurate regarding "Sufficiency" as it
related to competitive set data?
Always based upon the aggregated raw data of each member of the
competitive set
Key Performance Indicators (KPI) for the Competitive Set (for example the
average Occupancy) are:
Your ADR was $10 higher than the average of all of the members of the
competitive set
,demand/supply (rooms sold/rooms available) * 100 (displayed as a
percentage) Occupancy formula
revenue/demand (displayed as a percentage)
Average Daily Rate (ADR) formula revenue/supply
(displayed as a currency value).
Revenue Per Available Room (RevPAR) formula
((This Year - Last Year) / (Last Year)) * 100
Percentage Change formula
(Subject Value (Occupancy)/Comp Set Value) * 100
Index formula
(Index current year- Index last year)/Index last year * 100
Index percentage change between 5
and 6
Including your hotel, what is the average number of hotels in a
competitive set?
-1.59%
Between the two years, what is the occupancy percent change for the
month of January?
9.98%
Between the two years, what is the ADR percent change for the month of
March?
January 2021's occupancy percentage decreases from January 2020,
which could have been caused by the increase in ADR.
Given the information in the table, which of the following statements is
true?
Luxury → Upper Upscale → Upscale → Upper Midscale → Midscale →
Economy → Independent
The scale hotel categories in order from highest ADR to lowest ADR.
, Luxury → Upper Upscale → Upscale → Upper Midscale → Midscale →
Economy
The class hotel categories in order from highest ADR to lowest ADR. competitive
set percentage checks
Is based on the 50, 50, 70 rule: No single property can account for more than
50% of the total rooms in a competitive set. No single chain can account for
more than 50% of the total rooms in a competitive set. No single company can
account for more than 70% of the total rooms in a competitive set. rooms
revenue ÷ room nights sold
According to the STR and the USALI, Average Daily Rate (ADR) is
calculated as:
rooms revenue ÷ room nights available
According to the STR and the USALI, Revenue Per Available Room
(RevPAR) is calculated as:
room nights sold ÷ room nights available
According to the STR and the USALI, Occupancy is calculated as:
leisure travelers
Which of the following is NOT a segmentation term used by STR? It's a
joint effort involving many stakeholders Who creates a competitive
set for a hotel? Chain Management, Franchise, Independent What
are the three different operation types?
Have one set that you can easily beat and another which is a realistic target
All of the following are good reasons for a hotel to have an additional
competitive set, except which one?
Accor
Most of the entities below are classified as "Chains". Which one is a
"Parent Company" consisting of multiple chains?
Participation, Proximity, Pricing and Product
Study Guide & Practice Test Bank American Hotel
Tourism
The Certification in Hotel Industry Analytics (CHIA) Exam preparation packet is an
essential, high-yield study resource engineered for hospitality professionals,
managers, and tourism students aiming to validate their data-driven decision-
making skills. Candidates master critical revenue management competencies,
including analyzing STR Hotel Market Reports, calculating key metrics like
Occupancy, ADR, and RevPAR, and interpreting competitive set benchmarking data.
Utilizing this expert-verified test bank equips you with realistic math practice
problems, data interpretation exercises, and comprehensive logical rationales to
guarantee a passing score on your official exam
A Ritz Carlton hotel will always be in the same Scale and Class groups in
every country throughout the world
Which one of the following is an accurate statement regarding Scale and
Class groups and a single chain?
Uniform System of Accounts for the Lodging Industry
The definitions for Supply, Demand and Revenue used by STR and others
in the lodging industry are taken from what source?
The majority of data is exported from the hotel company systems
,Which statement is true regarding raw data that is submitted to STR? Daily and
monthly only
Which is true regarding the type of performance data (Supply, Demand,
Revenue) that STR receives?
Sunday thru Thursday
You receive your monthly STAR and find that it includes weekday and
weekend performance, what days are included in "weekday" in most parts
of the world?
Supply decreases 10% and demand decreases 5%
In which of the following situations will occupancy increase? It can
be thought of as a combination of Occupancy and ADR Which
statement is true regarding RevPAR?
63.2%
The March YTD Occupancy (E5) is _______ .
1.5%
The Average Daily Rate percent change for April (G5) is ______.
The sufficiency rules are in place to protect the confidentiality of the
data
Which one of the following statements is accurate regarding "Sufficiency" as it
related to competitive set data?
Always based upon the aggregated raw data of each member of the
competitive set
Key Performance Indicators (KPI) for the Competitive Set (for example the
average Occupancy) are:
Your ADR was $10 higher than the average of all of the members of the
competitive set
,demand/supply (rooms sold/rooms available) * 100 (displayed as a
percentage) Occupancy formula
revenue/demand (displayed as a percentage)
Average Daily Rate (ADR) formula revenue/supply
(displayed as a currency value).
Revenue Per Available Room (RevPAR) formula
((This Year - Last Year) / (Last Year)) * 100
Percentage Change formula
(Subject Value (Occupancy)/Comp Set Value) * 100
Index formula
(Index current year- Index last year)/Index last year * 100
Index percentage change between 5
and 6
Including your hotel, what is the average number of hotels in a
competitive set?
-1.59%
Between the two years, what is the occupancy percent change for the
month of January?
9.98%
Between the two years, what is the ADR percent change for the month of
March?
January 2021's occupancy percentage decreases from January 2020,
which could have been caused by the increase in ADR.
Given the information in the table, which of the following statements is
true?
Luxury → Upper Upscale → Upscale → Upper Midscale → Midscale →
Economy → Independent
The scale hotel categories in order from highest ADR to lowest ADR.
, Luxury → Upper Upscale → Upscale → Upper Midscale → Midscale →
Economy
The class hotel categories in order from highest ADR to lowest ADR. competitive
set percentage checks
Is based on the 50, 50, 70 rule: No single property can account for more than
50% of the total rooms in a competitive set. No single chain can account for
more than 50% of the total rooms in a competitive set. No single company can
account for more than 70% of the total rooms in a competitive set. rooms
revenue ÷ room nights sold
According to the STR and the USALI, Average Daily Rate (ADR) is
calculated as:
rooms revenue ÷ room nights available
According to the STR and the USALI, Revenue Per Available Room
(RevPAR) is calculated as:
room nights sold ÷ room nights available
According to the STR and the USALI, Occupancy is calculated as:
leisure travelers
Which of the following is NOT a segmentation term used by STR? It's a
joint effort involving many stakeholders Who creates a competitive
set for a hotel? Chain Management, Franchise, Independent What
are the three different operation types?
Have one set that you can easily beat and another which is a realistic target
All of the following are good reasons for a hotel to have an additional
competitive set, except which one?
Accor
Most of the entities below are classified as "Chains". Which one is a
"Parent Company" consisting of multiple chains?
Participation, Proximity, Pricing and Product
