Study Guide For
CPI Nonviolent Crisis
Intervention® Training
Complete Chapters Solutions Manual
are Included
** Final Exam Questions With 100%
Correct Answers | Grade A+
** Guaranteed Pass
** Updated | New Version
,Function is the reason or motivation for a target behavior
3 zones of personal space intimate, personal, social; oval shape since we tolerate proximity from the side
more than in front or behind
4 types of power struggles defending authority or credibility, personal button pushing, reminders of past
history or irrelevant issues, empty threats and ultimatums
5 levels of CPI Verbal Escalation Continuum 1- questioning, information seeking; provide a rational response, avoid power
information seeking struggle
5 levels of CPI Verbal Escalation Continuum 2 refusal, noncompliance, slight loss of rationality; set limits
5 levels of CPI Verbal Escalation Continuum 2- questioning authority, attempting to draw staff into a power struggle; provide
challenging question rational response and avoid power struggles
5 levels of CPI Verbal Escalation Continuum 3 release, verbal and emotional outburst; remove audience from area, allow
individual to let off steam
5 levels of CPI Verbal Escalation Continuum 4 intimidation, verbally and/or nonverbally threatening staff; seek assistance from
team and avoid individual intervention
5 levels of CPI Verbal Escalation Continuum 5 tension reduction, decrease in physical and emotional energy; re-establish
communication and therapeutic rapport
5 roles of nonverbal communication - Accenting add emphasis to verbal message, pounding a table, etc.
5 roles of nonverbal communication - Complementing it may add to your verbal message, pat on the back, stepping back from...
5 roles of nonverbal communication - Substitution facial expression and body language can convey a more vivid message than
words
5 roles of nonverbal communication -Contradiction it contradicts the message you're trying to convey, suggesting a lie
5 roles of nonverbal communication -Repetition it repeats and strengthens the message you're making verbally
5-step approach to setting limits 1. identify the unwanted behavior 2. explain why it is unwanted 3. give
reasonable choices and consequences 4. allow time 5. be prepared to enforce
the consequences
7 types of nonverbal communication facial expression, body movement and posture, gestures, eye contact, touch,
space, voice
, ABCS antecedent, behavior, consequence, setting event
Acting out person - grap (response) gain a physiological advantage
Acting out person - strike (response) block or deflect the weapon, move the target
Acting-out person: nonviolent physical crisis intervention
antecedent conditions that occur before behavior, which trigger the behavior
Anxiety, anxious (Crisis Development/Behavior Levels) Change in behavoir; pacing, jimmy leg, repetitive body movement, sweating,
perseveration
Auxiliary team member duties check, address, recognize, engage in
behavior observable actions that immedicately follow the antecedent
Behavior level and interventions - Acting-out CPI Classroom Models of CPI Personal Safety Techniques and Nonviolent
Person/Nonviolent Physical Crisis Intervention Physical Crisis Intervention as a last resort
Behavior level and interventions - anxiety/supportive proxemics, kinesics, CPI Supportive Stance, paraverbal communicataion
Behavior level and interventions - defensive/directive CPI Verbal Escalation Continuum and Setting Limits
Behavior level and interventions - Tension The CPI COPING Model
Reduction/Therapeutic Rapport
Biomechanical Benefit Hold & stabilize, pull/push, lever
Build on the CPI foundation - demonstrate demonstrate ability and confidence in applying course content and skills to real-
life work experiences
Build on the CPI foundation - develop develop a greater understanding of course concepts
Build on the CPI foundation - problem problem solve and strengthen crisis intervention skills
CPI Nonviolent Crisis
Intervention® Training
Complete Chapters Solutions Manual
are Included
** Final Exam Questions With 100%
Correct Answers | Grade A+
** Guaranteed Pass
** Updated | New Version
,Function is the reason or motivation for a target behavior
3 zones of personal space intimate, personal, social; oval shape since we tolerate proximity from the side
more than in front or behind
4 types of power struggles defending authority or credibility, personal button pushing, reminders of past
history or irrelevant issues, empty threats and ultimatums
5 levels of CPI Verbal Escalation Continuum 1- questioning, information seeking; provide a rational response, avoid power
information seeking struggle
5 levels of CPI Verbal Escalation Continuum 2 refusal, noncompliance, slight loss of rationality; set limits
5 levels of CPI Verbal Escalation Continuum 2- questioning authority, attempting to draw staff into a power struggle; provide
challenging question rational response and avoid power struggles
5 levels of CPI Verbal Escalation Continuum 3 release, verbal and emotional outburst; remove audience from area, allow
individual to let off steam
5 levels of CPI Verbal Escalation Continuum 4 intimidation, verbally and/or nonverbally threatening staff; seek assistance from
team and avoid individual intervention
5 levels of CPI Verbal Escalation Continuum 5 tension reduction, decrease in physical and emotional energy; re-establish
communication and therapeutic rapport
5 roles of nonverbal communication - Accenting add emphasis to verbal message, pounding a table, etc.
5 roles of nonverbal communication - Complementing it may add to your verbal message, pat on the back, stepping back from...
5 roles of nonverbal communication - Substitution facial expression and body language can convey a more vivid message than
words
5 roles of nonverbal communication -Contradiction it contradicts the message you're trying to convey, suggesting a lie
5 roles of nonverbal communication -Repetition it repeats and strengthens the message you're making verbally
5-step approach to setting limits 1. identify the unwanted behavior 2. explain why it is unwanted 3. give
reasonable choices and consequences 4. allow time 5. be prepared to enforce
the consequences
7 types of nonverbal communication facial expression, body movement and posture, gestures, eye contact, touch,
space, voice
, ABCS antecedent, behavior, consequence, setting event
Acting out person - grap (response) gain a physiological advantage
Acting out person - strike (response) block or deflect the weapon, move the target
Acting-out person: nonviolent physical crisis intervention
antecedent conditions that occur before behavior, which trigger the behavior
Anxiety, anxious (Crisis Development/Behavior Levels) Change in behavoir; pacing, jimmy leg, repetitive body movement, sweating,
perseveration
Auxiliary team member duties check, address, recognize, engage in
behavior observable actions that immedicately follow the antecedent
Behavior level and interventions - Acting-out CPI Classroom Models of CPI Personal Safety Techniques and Nonviolent
Person/Nonviolent Physical Crisis Intervention Physical Crisis Intervention as a last resort
Behavior level and interventions - anxiety/supportive proxemics, kinesics, CPI Supportive Stance, paraverbal communicataion
Behavior level and interventions - defensive/directive CPI Verbal Escalation Continuum and Setting Limits
Behavior level and interventions - Tension The CPI COPING Model
Reduction/Therapeutic Rapport
Biomechanical Benefit Hold & stabilize, pull/push, lever
Build on the CPI foundation - demonstrate demonstrate ability and confidence in applying course content and skills to real-
life work experiences
Build on the CPI foundation - develop develop a greater understanding of course concepts
Build on the CPI foundation - problem problem solve and strengthen crisis intervention skills
