Safety & Quality Assurance
Program
What does the VAA Quality Assurance Programme demonstrate?
Virgin Atlantic's commitment to Food Safety onboard all aircraft.
What design considerations are taken for aircraft galleys?
They are designed and equipped to promote food safety and quality, such as having
easy-to-clean work surfaces.
What is used to control the temperature of food onboard when chillers are
inoperative?
Dry ice.
What requirement is placed on all caterers and suppliers used by VAA?
They must meet VAA standards for food safety.
On what basis are VAA food safety standards established?
Best practice across international jurisdictions and compliance with local regulations.
What does VAA do with catering to destinations that don't meet their quality
standards?
They round trip VAA catering to those destinations.
What consideration is made during the menu selection stage of food
development?
Food safety is accounted for, ensuring high-risk foods like oysters are not loaded
onboard.
How does VAA ensure food safety onboard?
By implementing a Quality Assurance programme and adhering to strict standards.
What is the purpose of the VAA Quality Assurance Programme?
To ensure food safety and quality onboard Virgin Atlantic aircraft.
What happens if a caterer does not meet VAA's quality standards?
VAA does not use their catering services.
Why is the design of aircraft galleys important?
To promote food safety and quality.
What is the role of dry ice in VAA's food safety measures?
To control food temperature when chillers are not functioning.
What types of food are considered high risk and avoided during loading?
Foods like oysters.
What is the significance of compliance with local regulations in VAA's standards?
It ensures that food safety practices are appropriate for each region VAA operates in.
What does VAA do to ensure food safety across different jurisdictions?
They base their standards on best practices from various international jurisdictions.