Operations Certification Exam Practice
Questions And Correct Answers (Verified
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SECTION 1: BUILDING SCOPING FOR OPERATIONAL IMPROVEMENTS (BOC 2001)
Question 1
What is the primary purpose of a building scoping process in BOC Level II?
A) To identify aesthetic improvements for the building
B) To collect and analyze building data to identify opportunities for improving
operational performance and energy efficiency
C) To calculate the building's energy star score
D) To document the building's construction materials
Answer: B — To collect and analyze building data to identify opportunities for
improving operational performance and energy efficiency
Rationale: BOC Level II prepares operators to evaluate the operational
performance of their buildings with a focus on improving energy efficiency.
Through their project assignments, operators learn how to collect and analyze
building data in order to prepare a building walk-through plan to identify
opportunities to improve performance.
Question 2
Which of the following is a key data-gathering tool used in building scoping?
,A) Building maintenance schedule
B) Building operations map
C) Employee time sheets
D) Equipment purchase receipts
Answer: B — Building operations map
Rationale: The BOC 2001 class covers data gathering tools such as a building
operations map and an occupant interview guide. These tools help operators find
opportunities for improving their building's efficiency and operational
performance.
Question 3
What is the purpose of an occupant interview guide in the building scoping
process?
A) To evaluate employee job performance
B) To gather information about building operations from key personnel
C) To assess tenant satisfaction with building aesthetics
D) To calculate energy consumption
Answer: B — To gather information about building operations from key
personnel
Rationale: The building scoping process includes tools like the occupant interview
guide to collect information from resource people within the organization about
building operations, equipment, controls, and occupancy.
Question 4
The BOC Level II project assignments must be completed between class sessions
and require:
A) Research paper submission only
B) A 5-part set of project assignments completed at the participant's facility
, C) Group project collaboration only
D) Online simulation exercises
Answer: B — A 5-part set of project assignments completed at the participant's
facility
Rationale: Levels I and II include project assignments to be completed at the
participant's facility. The Level II project involves a 5-part set of assignments
completed between class sessions.
Question 5
What is the culminating activity for the BOC Level II project assignments?
A) A written final exam
B) A short presentation to classmates and the instructor on a scoping report for
their building
C) A site inspection by the instructor
D) An online portfolio submission
Answer: B — A short presentation to classmates and the instructor on a scoping
report for their building
Rationale: The Level II projects include a culminating short presentation to
classmates and the instructor on a scoping report for their building (BOC 2005,
Project Peer Exchange Day).
Question 6
What are the "four common opportunities for operational improvement"
identified in BOC 2001?
A) Lighting retrofits, HVAC replacement, window upgrades, and insulation
B) Operational improvements that can be identified through building
walkthroughs