1 | Page
OMGT 5373 QUALITY MANAGEMENT
MIDTERM/Final Actual Exam Newest Complete
Questions And Correct Detailed Answers (Verified
Answers) |Brand New Version!!
Amalgamation - SOLUTION=Not a phase of the Industrial Revolution
The discipline by which quality characteristics are embedded into the
product or service is known as ________. - SOLUTION=Quality Design
Managing for quality in organizational processes has been referred to as
________ while managing product quality has been referred to as
___________. - SOLUTION=big Q, little q
___________ means how well the product or service meets the
specifications determined by designers. - SOLUTION=Quality
Conformance
Identify the Quality Guru with their achievement:
created 14 points - SOLUTION=Deming
,2 | Page
Identify the Quality Guru with their achievement:
wrote "Quality is Free" - SOLUTION=Crosby
Identify the Quality Guru with their achievement:
developed the fishbone diagram - SOLUTION=Ishikawa
Identify the Quality Guru with their achievement:
known for the "Absolutes of Quality Management" -
SOLUTION=Crosby
Identify the Quality Guru with their achievement:
known for his "universal breakthrough sequence" - SOLUTION=Juran
Identify the Quality Guru with their achievement:
developed the "Goal Post" theory - SOLUTION=Crosby
Identify the Quality Guru with their achievement:
,3 | Page
created SMED - SOLUTION=Shingo
Identify the Quality Guru with their achievement:
known for his "quality trilogy" - SOLUTION=Juran
Identify the Quality Guru with their achievement:
Created the 7 basic problem solving tools - SOLUTION=Ishikawa
Identify the Quality Guru with their achievement:
father of the Toyota Production System - SOLUTION=Ohno
Identify the Quality Guru with their achievement:
popularized the "hidden factory" - SOLUTION=Feigenbaum
Identify the Quality Guru with their achievement:
, 4 | Page
created the loss function formula - SOLUTION=Taguchi
Identify the Quality Guru with their achievement:
created the poka yoke and "zero quality control" concepts (systems over
tools) - SOLUTION=Shingo
Identify the Quality Guru with their achievement:
Wrote the book "Total Quality Control" - SOLUTION=Feigenbaum
Identify the Quality Guru with their achievement:
PDSA Cycle - SOLUTION=Deming
The functions at left are associated with which Quality Trilogy elements
at right?
Not an element of the Quality Trilogy - SOLUTION=Quality
Management
The functions at left are associated with which Quality Trilogy elements
at right?
OMGT 5373 QUALITY MANAGEMENT
MIDTERM/Final Actual Exam Newest Complete
Questions And Correct Detailed Answers (Verified
Answers) |Brand New Version!!
Amalgamation - SOLUTION=Not a phase of the Industrial Revolution
The discipline by which quality characteristics are embedded into the
product or service is known as ________. - SOLUTION=Quality Design
Managing for quality in organizational processes has been referred to as
________ while managing product quality has been referred to as
___________. - SOLUTION=big Q, little q
___________ means how well the product or service meets the
specifications determined by designers. - SOLUTION=Quality
Conformance
Identify the Quality Guru with their achievement:
created 14 points - SOLUTION=Deming
,2 | Page
Identify the Quality Guru with their achievement:
wrote "Quality is Free" - SOLUTION=Crosby
Identify the Quality Guru with their achievement:
developed the fishbone diagram - SOLUTION=Ishikawa
Identify the Quality Guru with their achievement:
known for the "Absolutes of Quality Management" -
SOLUTION=Crosby
Identify the Quality Guru with their achievement:
known for his "universal breakthrough sequence" - SOLUTION=Juran
Identify the Quality Guru with their achievement:
developed the "Goal Post" theory - SOLUTION=Crosby
Identify the Quality Guru with their achievement:
,3 | Page
created SMED - SOLUTION=Shingo
Identify the Quality Guru with their achievement:
known for his "quality trilogy" - SOLUTION=Juran
Identify the Quality Guru with their achievement:
Created the 7 basic problem solving tools - SOLUTION=Ishikawa
Identify the Quality Guru with their achievement:
father of the Toyota Production System - SOLUTION=Ohno
Identify the Quality Guru with their achievement:
popularized the "hidden factory" - SOLUTION=Feigenbaum
Identify the Quality Guru with their achievement:
, 4 | Page
created the loss function formula - SOLUTION=Taguchi
Identify the Quality Guru with their achievement:
created the poka yoke and "zero quality control" concepts (systems over
tools) - SOLUTION=Shingo
Identify the Quality Guru with their achievement:
Wrote the book "Total Quality Control" - SOLUTION=Feigenbaum
Identify the Quality Guru with their achievement:
PDSA Cycle - SOLUTION=Deming
The functions at left are associated with which Quality Trilogy elements
at right?
Not an element of the Quality Trilogy - SOLUTION=Quality
Management
The functions at left are associated with which Quality Trilogy elements
at right?
