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✔✔Structure - ✔✔Arrangement or relationship of positions within an organization.
✔✔Organizational charts - ✔✔Visual displays of organizational structure, chain of
command, and other relationships.
✔✔Holocracy - ✔✔Structure in which job titles are abandoned
✔✔Specialization - ✔✔Division of labor into small, specific tasks and the assignment of
employees to do a single task.
✔✔Departmentalization - ✔✔Grouping of jobs into working units usually called
departments, units, groups, or divisions. Commonly organized by function, product,
geographic region, or customer.
✔✔Functional departmentalization - ✔✔Groups of jobs that perform similar functional
activities, such as finance, manufacturing, marketing, and human resources.
✔✔Product departmentalization - ✔✔Organized jobs around the products of the firm.
✔✔Geographical departmentalization - ✔✔Groups jobs according to geographic
location, such as a state, region, country, or continent.
✔✔Customer departmentalization - ✔✔Arranges jobs around the needs of various types
of customers. Allows companies to address unique requirements of each group.
✔✔Delegation of Authority - ✔✔Not only giving tasks to employees, but also
empowering them to make commitments, use resources, and take whatever actions are
necessary to carry out those tasks.
✔✔Responsibility - ✔✔Obligation for employees to carry out assigned tasks
satisfactorily and holds them accountable for the proper execution of assigned work.
✔✔Accountability - ✔✔Employees who accept an assignment and the authority to carry
it out are answerable to a superior for the outcome.
✔✔Centralized organization - ✔✔Authority is concentrated at the top, and very little
decision making authority is delegated to lower levels.
✔✔Decentralized organization - ✔✔One in which decision making authority is delegated
as far down the chain of command as possible.
, ✔✔Span of management - ✔✔Refers to the number of subordinates who report to a
particular manager.
✔✔Organizational layers - ✔✔Levels of management in an organization. Relate to a
description of the layers and number of layers in the organizational structure. Company
with many layers is considered tall and narrow, few layers are flat and wide.
✔✔Line structure - ✔✔Direct lines of authority that extend from the top manager to
employees as the lowest level of the organization.
✔✔Line-and-staff structure - ✔✔Traditional line relationship between superiors and
subordinates, and specialized managers - called staff managers - are available to assist
line managers.
✔✔Multidivisional structure - ✔✔Organized departments into larger groups called
divisions.
✔✔Matrix structure - ✔✔Sets up teams from different departments, thereby creating two
or more intersecting lines of authority.
✔✔Group - ✔✔Two or more individuals who communicate with one another, share a
common identity, and have a common goal.
✔✔Team - ✔✔Small group whose members have complementary skills, have a
common purpose, goals, approach, and hold themselves mutually accountable.
✔✔Committee - ✔✔Usually a permanent, formal group that does some specific task.
✔✔Task force - ✔✔Temporary group of employees responsible for bringing about a
particular change.
✔✔Project teams - ✔✔Similar to task forces, but normally they run their operation and
have total control of a specific work project.
✔✔Product-development teams - ✔✔Special type of project team formed to devise,
design, and implement a new product.
✔✔Quality assurance teams/quality circles - ✔✔Fairly small groups of workers brought
together from throughout the organization to solve specific quality, productivity, or
service problems.
✔✔Self-directed work team (SDWT) - ✔✔Group of employees responsible for an entire
work process or segment that delivers a product to an internal or external customer.