CQT ACTUAL 2026/2027 LATEST EXAM QUESTIONS
AND SOLUTIONS RATED A+
✔✔Master black belts - ✔✔The most technical training and knowledge in the typical Six
Sigma organization typically resides in which of the following roles?
✔✔State the position of the company on quality. - ✔✔Quality policies are principally
issued by management to:
✔✔A quality program is considered to be: - ✔✔A system of activities to provide quality
of products and services.
✔✔Cost savings from participative problem solving. - ✔✔A successful team effort
should produce which of the following benefits?
✔✔DMAIC (Define, Measure, Analyze, Improve, and Control. - ✔✔An organized and
disciplined approach to problem solving in most Six Sigma organizations is called:
✔✔Kaizen (Kaizen blitz or blast can speed up things a great deal) - ✔✔Which of the
following Japanese techniques is most clearly identified with small incremental change?
✔✔Prevention - ✔✔Review of purchase orders for quality requirements falls into which
one of the following quality cost segments?
✔✔Product Quality - ✔✔A composite of characteristics that meet an expectation.
✔✔It is a perpetual coordination device - ✔✔The advantage of a written procedure is
✔✔Failure Costs - ✔✔If prevention costs are increased to pay for engineering work in
quality control, and this results in a reduction in the number of product defects, this
yields a reduction in:
✔✔Learning the teamwork process and improving the work process. - ✔✔What are the
primary activities that take place during most team meetings?
✔✔Facilitator/leader conflicts - ✔✔Which one of the following usually represents the
greatest potential problem in team meetings?
✔✔Adding inspectors to reduce scrap costs. - ✔✔Quality cost analysis has shown that
appraisal costs are apparently too high in relation to sales. Which of the following
actions probably would NOT be considered in pursuing this problem?
✔✔Consist of qualified people with the experience needed. - ✔✔The composition of a
team for a typical Six Sigma project should:
, ✔✔Quality of design and quality of conformance. - ✔✔What are two basic aspects of
product quality?
✔✔Six Sigma project teams - ✔✔Cross functional membership would typically be used
for which of the following?
✔✔Where the sources or causes may be found. - ✔✔Which of the following places
should be considered when selecting improvement team members?
✔✔Forming and performing - ✔✔According to Bruce Tuckerman, what are the first and
last development stages?
✔✔Walter Shewhart - ✔✔Who created the plan, do, check, and act cycle for process
improvement?
✔✔Eliminating waste. - ✔✔Lean manufacturer's attack non-value-added activities with
the principal intention of:
✔✔Customer Satisfaction - ✔✔In consumer products, the complaint rate is most directly
a measure of:
✔✔M only (Measure) - ✔✔In what stage of the DMAIC process would a process data
collection plan be developed or customer survey results tallied?
✔✔The sharing of critical business information. - ✔✔A key characteristic of a business
partnership is:
✔✔Lean Enterprise - ✔✔An entire organization involved with improvement
✔✔Histogram - ✔✔The tabulation of the number of times a given quality characteristic
measurement occurs, within the sample of product being checked, is called a:
✔✔Process control charts are used mainly to: - ✔✔Portray process status
✔✔9 - Rule of thumb suggests using a number of data intervals approximately equal to
square root of the number of data observations. - ✔✔If 87 data observations from a
process were to be plotted on a histogram, the rule of thumb would suggest using which
number of intervals across the range of data?
✔✔It presents the problem graphically - ✔✔An advantage of a fishbone diagram is:
✔✔Brainstorming - ✔✔What other problem solving tool is customarily used to
compliment the fishbone diagram?
AND SOLUTIONS RATED A+
✔✔Master black belts - ✔✔The most technical training and knowledge in the typical Six
Sigma organization typically resides in which of the following roles?
✔✔State the position of the company on quality. - ✔✔Quality policies are principally
issued by management to:
✔✔A quality program is considered to be: - ✔✔A system of activities to provide quality
of products and services.
✔✔Cost savings from participative problem solving. - ✔✔A successful team effort
should produce which of the following benefits?
✔✔DMAIC (Define, Measure, Analyze, Improve, and Control. - ✔✔An organized and
disciplined approach to problem solving in most Six Sigma organizations is called:
✔✔Kaizen (Kaizen blitz or blast can speed up things a great deal) - ✔✔Which of the
following Japanese techniques is most clearly identified with small incremental change?
✔✔Prevention - ✔✔Review of purchase orders for quality requirements falls into which
one of the following quality cost segments?
✔✔Product Quality - ✔✔A composite of characteristics that meet an expectation.
✔✔It is a perpetual coordination device - ✔✔The advantage of a written procedure is
✔✔Failure Costs - ✔✔If prevention costs are increased to pay for engineering work in
quality control, and this results in a reduction in the number of product defects, this
yields a reduction in:
✔✔Learning the teamwork process and improving the work process. - ✔✔What are the
primary activities that take place during most team meetings?
✔✔Facilitator/leader conflicts - ✔✔Which one of the following usually represents the
greatest potential problem in team meetings?
✔✔Adding inspectors to reduce scrap costs. - ✔✔Quality cost analysis has shown that
appraisal costs are apparently too high in relation to sales. Which of the following
actions probably would NOT be considered in pursuing this problem?
✔✔Consist of qualified people with the experience needed. - ✔✔The composition of a
team for a typical Six Sigma project should:
, ✔✔Quality of design and quality of conformance. - ✔✔What are two basic aspects of
product quality?
✔✔Six Sigma project teams - ✔✔Cross functional membership would typically be used
for which of the following?
✔✔Where the sources or causes may be found. - ✔✔Which of the following places
should be considered when selecting improvement team members?
✔✔Forming and performing - ✔✔According to Bruce Tuckerman, what are the first and
last development stages?
✔✔Walter Shewhart - ✔✔Who created the plan, do, check, and act cycle for process
improvement?
✔✔Eliminating waste. - ✔✔Lean manufacturer's attack non-value-added activities with
the principal intention of:
✔✔Customer Satisfaction - ✔✔In consumer products, the complaint rate is most directly
a measure of:
✔✔M only (Measure) - ✔✔In what stage of the DMAIC process would a process data
collection plan be developed or customer survey results tallied?
✔✔The sharing of critical business information. - ✔✔A key characteristic of a business
partnership is:
✔✔Lean Enterprise - ✔✔An entire organization involved with improvement
✔✔Histogram - ✔✔The tabulation of the number of times a given quality characteristic
measurement occurs, within the sample of product being checked, is called a:
✔✔Process control charts are used mainly to: - ✔✔Portray process status
✔✔9 - Rule of thumb suggests using a number of data intervals approximately equal to
square root of the number of data observations. - ✔✔If 87 data observations from a
process were to be plotted on a histogram, the rule of thumb would suggest using which
number of intervals across the range of data?
✔✔It presents the problem graphically - ✔✔An advantage of a fishbone diagram is:
✔✔Brainstorming - ✔✔What other problem solving tool is customarily used to
compliment the fishbone diagram?
