FACILITY MAINTENANCE STUDY GUIDE EXAM 2026/2027
QUESTIONS AND SOLUTIONS RATED A+
✔✔Which of the following expense items is not covered by replacement reserve funds?
a. FF&E
b. building expansions
c. building repairs
d. emergency services - ✔✔B. building expansions
✔✔Functions for which the facilities manager has responsibility include all but which of
the following?
a. contractual and regulatory compliance
b. parts inventory and control
c. emergency planning and response
d. housekeeping service - ✔✔D. house keeping service
✔✔Maintenance that pertains to the general unkeep of the property, recurs on a regular
basis, and requires minimal training is referred to as?
a. emergency or breakdown maintenance
b. routine maintenance
c. preventive maintenance
d. predictive maintenance - ✔✔B. routine maintenance
✔✔Which of the following types of maintenance has an immediate revenue effect?
a. predictive maintenance
b. preventive maintenance
c. emergency of breakdown maintenance
d. routine maintenance - ✔✔C. emergency of breakdown maintenance
✔✔Maintenance that includes preparing equipment for changes in the seasons is
called:
a. scheduled maintenance
b. preventive maintenance
c. routine maintenance
d. predictive maintenance - ✔✔A. scheduled maintenance
✔✔A form used for all major pieces of equipment to record important maintenance
information is called:
a. material safety data sheet
,b. room data card
c. rooms checklist
d. equipment data card - ✔✔D. equipment data card
✔✔A room data card typically includes all of the following components except:
a. a detailed outlive of the process to follow for requisitioning any new room furniture,
fixtures, or equipment
b. space for scheduling and verifying the preventive maintenance dates for the room
c. information about the major HVAC and electrical services in a room
d. Some equipment warranty information - ✔✔A. a detailed outline of the process to
follow for requisitioning and new room furniture, fixtures, or equipment
✔✔Material safety data sheets (MSDS):
a. inform employees about potentially hazardous materials used in the workplace and
explain how to work with these materials
b. do not tell employees any procedures in case of an accident
c. are written and supplied to hospitality organizations by the U.S. government
d. explain where in the hospitality facility an employee can find training manuals and
vdieotapes that show how equipment can be repaired safety. - ✔✔A. inform employees
about potentially hazardous materials used in the workplace and explain how to work
with these materials
✔✔Which of the following statements about emergency and breakdown maintenance is
true?
a. an effective maintenance management system greatly reduces the need for
emergency maintenance
b. Even the best ongoing maintenance possible will not eliminate all emergency
maintenance
b. even the best ongoing maintenance possible will not eliminate all emergency
maintenance needs
c. Emergency and breakdown maintenance tends to be quiet costly
d. All of the above - ✔✔D. All of the above
✔✔All of the following provisions are normally included in a maintenance contract
except:
a. A schedule of frequency of work and specific duties
b. a cancellation clause
c. specific fees for the work to be done
d. automatic renewal - ✔✔D. automatic renewal
✔✔The largest portion of the maintenance departments POM expenditure is usually"
, a. water and sewage charges
b. wages and benefits
c. operating supplies
d. electrical and mechanical equipment - ✔✔B. wages and benefits
✔✔Facilities benchmarking for establishing goals for quality is based on"
a. statistical analysis
b. quality milestones
c. comparisons
d. quality circles - ✔✔C. comparisons
✔✔Responsibility for safety and security in a hospitality facility rests with:
a. corporate and line management
b. the facilities maintenance department
c. the safety committee
d. all employees - ✔✔D. all employees
✔✔Glass sliding doors to balconies, glass patio doors, and glass exit/entrance doors
should be made of _______ glass to reduce the chance of injury resulting from broken
of shattered glass.
a. double-pain
b. tinted
c. tempered
d. flexible - ✔✔C. tempered
✔✔Bathroom floors, showers, and tubs should be:
a. hazard-coated
b. slip-resistant
c. tempered
d. safety-glazed - ✔✔B. slip-resistant
✔✔Single-station smoke detectors used in lodging operations differ from most smoke
detectors used in residential properties primarily in that they:
a. send a louder alarm signal
b. are more sensitive to rapid changes in temperatures
c. are powered by a dedicated electrical circuit, not by batteries
d. contain both a smoke detector and an integral alarm - ✔✔C. are powered by a
dedicated electrical circuit, not by batteries
QUESTIONS AND SOLUTIONS RATED A+
✔✔Which of the following expense items is not covered by replacement reserve funds?
a. FF&E
b. building expansions
c. building repairs
d. emergency services - ✔✔B. building expansions
✔✔Functions for which the facilities manager has responsibility include all but which of
the following?
a. contractual and regulatory compliance
b. parts inventory and control
c. emergency planning and response
d. housekeeping service - ✔✔D. house keeping service
✔✔Maintenance that pertains to the general unkeep of the property, recurs on a regular
basis, and requires minimal training is referred to as?
a. emergency or breakdown maintenance
b. routine maintenance
c. preventive maintenance
d. predictive maintenance - ✔✔B. routine maintenance
✔✔Which of the following types of maintenance has an immediate revenue effect?
a. predictive maintenance
b. preventive maintenance
c. emergency of breakdown maintenance
d. routine maintenance - ✔✔C. emergency of breakdown maintenance
✔✔Maintenance that includes preparing equipment for changes in the seasons is
called:
a. scheduled maintenance
b. preventive maintenance
c. routine maintenance
d. predictive maintenance - ✔✔A. scheduled maintenance
✔✔A form used for all major pieces of equipment to record important maintenance
information is called:
a. material safety data sheet
,b. room data card
c. rooms checklist
d. equipment data card - ✔✔D. equipment data card
✔✔A room data card typically includes all of the following components except:
a. a detailed outlive of the process to follow for requisitioning any new room furniture,
fixtures, or equipment
b. space for scheduling and verifying the preventive maintenance dates for the room
c. information about the major HVAC and electrical services in a room
d. Some equipment warranty information - ✔✔A. a detailed outline of the process to
follow for requisitioning and new room furniture, fixtures, or equipment
✔✔Material safety data sheets (MSDS):
a. inform employees about potentially hazardous materials used in the workplace and
explain how to work with these materials
b. do not tell employees any procedures in case of an accident
c. are written and supplied to hospitality organizations by the U.S. government
d. explain where in the hospitality facility an employee can find training manuals and
vdieotapes that show how equipment can be repaired safety. - ✔✔A. inform employees
about potentially hazardous materials used in the workplace and explain how to work
with these materials
✔✔Which of the following statements about emergency and breakdown maintenance is
true?
a. an effective maintenance management system greatly reduces the need for
emergency maintenance
b. Even the best ongoing maintenance possible will not eliminate all emergency
maintenance
b. even the best ongoing maintenance possible will not eliminate all emergency
maintenance needs
c. Emergency and breakdown maintenance tends to be quiet costly
d. All of the above - ✔✔D. All of the above
✔✔All of the following provisions are normally included in a maintenance contract
except:
a. A schedule of frequency of work and specific duties
b. a cancellation clause
c. specific fees for the work to be done
d. automatic renewal - ✔✔D. automatic renewal
✔✔The largest portion of the maintenance departments POM expenditure is usually"
, a. water and sewage charges
b. wages and benefits
c. operating supplies
d. electrical and mechanical equipment - ✔✔B. wages and benefits
✔✔Facilities benchmarking for establishing goals for quality is based on"
a. statistical analysis
b. quality milestones
c. comparisons
d. quality circles - ✔✔C. comparisons
✔✔Responsibility for safety and security in a hospitality facility rests with:
a. corporate and line management
b. the facilities maintenance department
c. the safety committee
d. all employees - ✔✔D. all employees
✔✔Glass sliding doors to balconies, glass patio doors, and glass exit/entrance doors
should be made of _______ glass to reduce the chance of injury resulting from broken
of shattered glass.
a. double-pain
b. tinted
c. tempered
d. flexible - ✔✔C. tempered
✔✔Bathroom floors, showers, and tubs should be:
a. hazard-coated
b. slip-resistant
c. tempered
d. safety-glazed - ✔✔B. slip-resistant
✔✔Single-station smoke detectors used in lodging operations differ from most smoke
detectors used in residential properties primarily in that they:
a. send a louder alarm signal
b. are more sensitive to rapid changes in temperatures
c. are powered by a dedicated electrical circuit, not by batteries
d. contain both a smoke detector and an integral alarm - ✔✔C. are powered by a
dedicated electrical circuit, not by batteries
