IT Essentials (Version 8.0) – ITE 8.0 Final
Exam Questions and Answers
Question 1
An employee that has worked at the company for many years has started a home-
based business selling crafts. While leaving an office meeting, a company supervisor
notices the employee buying supplies for the personal crafting business of the
employee. What section of the security policy should the supervisor review when
determining how to handle this situation?
acceptable use policies
identification and authentication policies
incident handling policies
remote access policies
Correct Answer
acceptable use policies
Question 2
A PC technician has been asked by a supervisor to recommend a security solution for
drive redundancy. Which security technique should the technician recommend?
Provide security awareness training.
Disable ports.
Implement dual authentication.
Implement a RAID.
Correct Answer
Implement a RAID.
Page 1 of 80
,Question 3
The CIO wants to secure data on company laptops by implementing file encryption.
The technician determines the best method is to encrypt each hard drive using
Windows BitLocker. Which two things are needed to implement this solution?
(Choose two.)
at least two volumes
USB stick
password management
TPM
EFS
backup
Correct Answer
at least two volumes
TPM
Question 4
Why would a technical support representative need to use the ipconfig command?
to scan and verify the integrity of all protected system files and replace incorrect
versions with correct versions
to shutdown several remote computers one at a time
to repair, prepare, and fix Windows images and the recovery image within an
installation of the operating system
to display the IPv6 address of the PC
Correct Answer
to display the IPv6 address of the PC
Page 2 of 80
,Question 5
A PC technician has been asked by a supervisor to recommend a security solution for
preventing tailgating. Which security technique should the technician recommend?
Implement a RAID.
Use a mantrap.
Provide security awareness training.
Use encryption.
Correct Answer
Use a mantrap.
Question 6
Why would a manager need to use the ping command?
to change from the current working folder to another folder
to create a new Windows directory
to remove an empty directory
to quickly verify connectivity by sending echo-request messages to the destination
and receiving a series of echo-reply messages from that destination
Correct Answer
to quickly verify connectivity by sending echo-request messages to the destination
and receiving a series of echo-reply messages from that destination
Question 7
Why would a lawyer need to use the tracert command?
to verify activity on the PC by displaying all active TCP connections on the device
to query the Domain Name Sysytem (DNS) to get domain names and mapping
information
to quickly verify connectivity by sending echo-request messages to the destination
and receiving a series of echo-reply messages from that destination
to display a list of the near-side router interfaces between the source device and the
destination device
Correct Answer
to display a list of the near-side router interfaces between the source device and the
destination device
Page 3 of 80
, Question 8
What are two possible solutions to any Windows computer restarting continuously
and never displaying the desktop? (Choose two.)
Upgrade the processor.
Press F8 to open the Advanced Options menu and choose Disable Automatic Restart
on System Failure.
Access the BIOS and change the boot order options.
Run chkdsk /F /R from the recovery console.
Upgrade the video card.
Reset the hard drive jumpers.
Correct Answer
Press F8 to open the Advanced Options menu and choose Disable Automatic
Restart on System Failure.
Run chkdsk /F /R from the recovery console.
Question 9
Why would a user need to use the netstat command?
to verify activity on the PC by displaying all active TCP connections on the device
to scan and verify the integrity of all protected system files and replace incorrect
versions with correct versions
to shutdown several remote computers one at a time
to repair, prepare, and fix Windows images and the recovery image within an
installation of the operating system
Correct Answer
to verify activity on the PC by displaying all active TCP connections on the device
Page 4 of 80
Exam Questions and Answers
Question 1
An employee that has worked at the company for many years has started a home-
based business selling crafts. While leaving an office meeting, a company supervisor
notices the employee buying supplies for the personal crafting business of the
employee. What section of the security policy should the supervisor review when
determining how to handle this situation?
acceptable use policies
identification and authentication policies
incident handling policies
remote access policies
Correct Answer
acceptable use policies
Question 2
A PC technician has been asked by a supervisor to recommend a security solution for
drive redundancy. Which security technique should the technician recommend?
Provide security awareness training.
Disable ports.
Implement dual authentication.
Implement a RAID.
Correct Answer
Implement a RAID.
Page 1 of 80
,Question 3
The CIO wants to secure data on company laptops by implementing file encryption.
The technician determines the best method is to encrypt each hard drive using
Windows BitLocker. Which two things are needed to implement this solution?
(Choose two.)
at least two volumes
USB stick
password management
TPM
EFS
backup
Correct Answer
at least two volumes
TPM
Question 4
Why would a technical support representative need to use the ipconfig command?
to scan and verify the integrity of all protected system files and replace incorrect
versions with correct versions
to shutdown several remote computers one at a time
to repair, prepare, and fix Windows images and the recovery image within an
installation of the operating system
to display the IPv6 address of the PC
Correct Answer
to display the IPv6 address of the PC
Page 2 of 80
,Question 5
A PC technician has been asked by a supervisor to recommend a security solution for
preventing tailgating. Which security technique should the technician recommend?
Implement a RAID.
Use a mantrap.
Provide security awareness training.
Use encryption.
Correct Answer
Use a mantrap.
Question 6
Why would a manager need to use the ping command?
to change from the current working folder to another folder
to create a new Windows directory
to remove an empty directory
to quickly verify connectivity by sending echo-request messages to the destination
and receiving a series of echo-reply messages from that destination
Correct Answer
to quickly verify connectivity by sending echo-request messages to the destination
and receiving a series of echo-reply messages from that destination
Question 7
Why would a lawyer need to use the tracert command?
to verify activity on the PC by displaying all active TCP connections on the device
to query the Domain Name Sysytem (DNS) to get domain names and mapping
information
to quickly verify connectivity by sending echo-request messages to the destination
and receiving a series of echo-reply messages from that destination
to display a list of the near-side router interfaces between the source device and the
destination device
Correct Answer
to display a list of the near-side router interfaces between the source device and the
destination device
Page 3 of 80
, Question 8
What are two possible solutions to any Windows computer restarting continuously
and never displaying the desktop? (Choose two.)
Upgrade the processor.
Press F8 to open the Advanced Options menu and choose Disable Automatic Restart
on System Failure.
Access the BIOS and change the boot order options.
Run chkdsk /F /R from the recovery console.
Upgrade the video card.
Reset the hard drive jumpers.
Correct Answer
Press F8 to open the Advanced Options menu and choose Disable Automatic
Restart on System Failure.
Run chkdsk /F /R from the recovery console.
Question 9
Why would a user need to use the netstat command?
to verify activity on the PC by displaying all active TCP connections on the device
to scan and verify the integrity of all protected system files and replace incorrect
versions with correct versions
to shutdown several remote computers one at a time
to repair, prepare, and fix Windows images and the recovery image within an
installation of the operating system
Correct Answer
to verify activity on the PC by displaying all active TCP connections on the device
Page 4 of 80