CMS 315M MIDTERM QUESTIONS WITH VERIFIED
ANSWERS
centrality of communication - Answers - •people judge us based on our communication
•we accomplish almost everthing through communication-the evolution advantage
- speech makes us different
- survival is enhanced by coordination
•communication makes us happier and healthier
low social interaction reduces our immunities and is equivalent to - Answers - • smoking
15 cigarettes each day
• being an alcoholic
• twice as harmful as obesity
Why do People Meet and Talk: - Answers - •Proximity- when you are around someone
•Appearance- approach people who are attractive
•Utility- they are useful to us somehow
•Loneliness
Why Do We Say What We Do: - Answers - -managing an impression: we wanna look
good, we want people to like us, warmth and competence (are you nice and smart?)
-reduce uncertainty by making predictions: try to predict who this person is based on
what they talk about
cultural predictions about who someone is - Answers - know people based on the
cultures they fit into or where they are from
sociological predictions about who someone is - Answers - o I know you by your
hobbies or groups
o Greek life vs not in greek life
o Stereotypes-but we may not be like the group we belong to
interpersonal - Answers - - when we know someone so well we know how they differ
from the groups they belong to
- only know between 5-7 people on this level at one time: +when we stop hanging
around people daily we lose this connection with them,
+ when we talk to people on a regular bases we know them on this level
+ spending time together and talking you learn things about them that they didn't tell you
+ hard to maintain because it requires constant interaction
you cannot not communicate - Answers - it is in how we stand and look and talk
meanings are in people.... - Answers - not in words, or in behavior
,communication is irreversible - Answers - you cannot take back what you said or how
you communicated something
communication is functional - Answers - •giving/receiving information
•persuading/influencing
•affinity- we want people to like us
•identity- who we spend time with can affect how we act and what we say
•entertainment- talking to people who are fun to talk to, gossip, fun conversations
Communication is a tool - Answers - can be used for good or bad
Communication is Learned - Answers - no one is born a good communicator
Communication is Both Intentional and Unintentional - Answers - we know we are doing
it sometimes (speaking) and sometimes we don't (body language)
communication is contextual - Answers - physical context
psychological context- frame of reference
Communication has Both Content and Relational Aspects - Answers - •Verbally and
nonverbally communication
•90% of relational communication is nonverbal
Communication Model: - Answers - •Interpersonal communication is the process
whereby one stimulates meaning in the mind of another through verbal and/or
nonverbal means
Source- someone giving the message
Encode- how the message is give
Message- what is being communicated
Channel- how the massage is given
Decoding- how the receiver receives the message
Receiver- who receives the message
Noise- any distraction going on while the message is being received
Feedback- information given to and from the source/receiver
Ensuring Message Quality: - Answers - A. Organizing Message
B. redundancy
C. Focus on Schemas
D. Ask Questions
Organizing Message (ensuring Message Quality) - Answers - a. Know your purpose-
What you want to get out of telling the person the story
b.Drop what's unimportant
c."chunk" what's important
, redundancy (ensuring Message Quality) - Answers - •Offer multiple examples for any
concept
• Beware of seductive details- take away names, take away details that distract you
• follow "tell-show-do-respond"
Focus on Schemas (ensuring Message Quality) - Answers - •A schema is a category
system for storing information
Ask Questions (ensuring Message Quality) - Answers - •Open-ended vs close ended
•Advice vs question- Stop asking questions; say you need advice
•Empowering questions
•Avoid taking positions too soon
•Let them talk
Selective Exposure: - Answers - Involvement
Proximity
Utility/Value
Reinforcement
Involvement (Selective Exposure: ) - Answers - •if you highly involved in something you
are more likely to be exposed
Proximity (Selective Exposure: ) - Answers - •expose ourselves to things that our close
to us
•like sitting close to someone in class
Utility/Value (Selective Exposure: ) - Answers - •if something is useful to us we will
expose ourselves to it
•if we don't find it valuable, why expose ourselves to it?
Reinforcement (Selective Exposure: ) - Answers - •expose ourselves to things that
make us happy
•Delano vs Chris
o Delano has money but Chris makes you feel good when you go on a date
Selective Attention - Answers - Novelty
Concrete
Less Competing Stimuli
Speed
Momentum
Utility
Novelty (Selective Attention) - Answers - • things that are new get our attention
Concrete (Selective Attention) - Answers - • something we can "touch"
ANSWERS
centrality of communication - Answers - •people judge us based on our communication
•we accomplish almost everthing through communication-the evolution advantage
- speech makes us different
- survival is enhanced by coordination
•communication makes us happier and healthier
low social interaction reduces our immunities and is equivalent to - Answers - • smoking
15 cigarettes each day
• being an alcoholic
• twice as harmful as obesity
Why do People Meet and Talk: - Answers - •Proximity- when you are around someone
•Appearance- approach people who are attractive
•Utility- they are useful to us somehow
•Loneliness
Why Do We Say What We Do: - Answers - -managing an impression: we wanna look
good, we want people to like us, warmth and competence (are you nice and smart?)
-reduce uncertainty by making predictions: try to predict who this person is based on
what they talk about
cultural predictions about who someone is - Answers - know people based on the
cultures they fit into or where they are from
sociological predictions about who someone is - Answers - o I know you by your
hobbies or groups
o Greek life vs not in greek life
o Stereotypes-but we may not be like the group we belong to
interpersonal - Answers - - when we know someone so well we know how they differ
from the groups they belong to
- only know between 5-7 people on this level at one time: +when we stop hanging
around people daily we lose this connection with them,
+ when we talk to people on a regular bases we know them on this level
+ spending time together and talking you learn things about them that they didn't tell you
+ hard to maintain because it requires constant interaction
you cannot not communicate - Answers - it is in how we stand and look and talk
meanings are in people.... - Answers - not in words, or in behavior
,communication is irreversible - Answers - you cannot take back what you said or how
you communicated something
communication is functional - Answers - •giving/receiving information
•persuading/influencing
•affinity- we want people to like us
•identity- who we spend time with can affect how we act and what we say
•entertainment- talking to people who are fun to talk to, gossip, fun conversations
Communication is a tool - Answers - can be used for good or bad
Communication is Learned - Answers - no one is born a good communicator
Communication is Both Intentional and Unintentional - Answers - we know we are doing
it sometimes (speaking) and sometimes we don't (body language)
communication is contextual - Answers - physical context
psychological context- frame of reference
Communication has Both Content and Relational Aspects - Answers - •Verbally and
nonverbally communication
•90% of relational communication is nonverbal
Communication Model: - Answers - •Interpersonal communication is the process
whereby one stimulates meaning in the mind of another through verbal and/or
nonverbal means
Source- someone giving the message
Encode- how the message is give
Message- what is being communicated
Channel- how the massage is given
Decoding- how the receiver receives the message
Receiver- who receives the message
Noise- any distraction going on while the message is being received
Feedback- information given to and from the source/receiver
Ensuring Message Quality: - Answers - A. Organizing Message
B. redundancy
C. Focus on Schemas
D. Ask Questions
Organizing Message (ensuring Message Quality) - Answers - a. Know your purpose-
What you want to get out of telling the person the story
b.Drop what's unimportant
c."chunk" what's important
, redundancy (ensuring Message Quality) - Answers - •Offer multiple examples for any
concept
• Beware of seductive details- take away names, take away details that distract you
• follow "tell-show-do-respond"
Focus on Schemas (ensuring Message Quality) - Answers - •A schema is a category
system for storing information
Ask Questions (ensuring Message Quality) - Answers - •Open-ended vs close ended
•Advice vs question- Stop asking questions; say you need advice
•Empowering questions
•Avoid taking positions too soon
•Let them talk
Selective Exposure: - Answers - Involvement
Proximity
Utility/Value
Reinforcement
Involvement (Selective Exposure: ) - Answers - •if you highly involved in something you
are more likely to be exposed
Proximity (Selective Exposure: ) - Answers - •expose ourselves to things that our close
to us
•like sitting close to someone in class
Utility/Value (Selective Exposure: ) - Answers - •if something is useful to us we will
expose ourselves to it
•if we don't find it valuable, why expose ourselves to it?
Reinforcement (Selective Exposure: ) - Answers - •expose ourselves to things that
make us happy
•Delano vs Chris
o Delano has money but Chris makes you feel good when you go on a date
Selective Attention - Answers - Novelty
Concrete
Less Competing Stimuli
Speed
Momentum
Utility
Novelty (Selective Attention) - Answers - • things that are new get our attention
Concrete (Selective Attention) - Answers - • something we can "touch"
