Final Exam 2026 Exam
Questions and Answers |
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Which of the following is not a hotel intermediary? - ANSWER
✔✔Front desk agents
Which travel industry-related business group developed the Global
Distribution System? - ANSWER ✔✔The airline industry
What was the original purpose of THISCO? - ANSWER ✔✔To
develop a single GDS connection for major hotel companies
,What is true about the calculations required to calculate the following
Net ADR Yield formula? - ANSWER ✔✔Standard ADR (-) Distribution
Channel Costs (=) Net Room Rate
Lani is the revenue manager at the Aloha Inn. In which situation would
Lani optimize the Inn's gross rooms revenues? - ANSWER ✔✔High
Standard ADR, high Net ADR Yield
What is the industry term for a lower room rate that is offered when a
potential rooms buyer exhibits initial price resistance? - ANSWER
✔✔Fade rate
What is true about a future room reservation booked for a guest whose
original reservation was booked through expedia.com and who is
presently checking out of the hotel?
No IDS fees will be paid on the revenue the new reservation will
generate - ANSWER ✔✔No IDS fees will be paid on the revenue the
new reservation will generate
Harold tracks his hotel guest check outs and the number of new
reservations made at check out. Last week a total of 640 guests
checked out of his hotel. In that same period, his front desk staff booked
reservations for 32 future rooms nights from this group of check out
, guests. What is true at Harold's hotel? - ANSWER ✔✔The
reservation nights booked per check out for last week was .05
For which distribution channel type do hotels typically employ a
shopper's service? - ANSWER ✔✔sales made via the telephone
Which is most often true about room sales made by a hotel's group sales
department? - ANSWER ✔✔ADRs are lower than average and Net
ADR Yield is higher than average
How are most CVBs in the United States funded? - ANSWER ✔✔By
a combination of hotel occupancy taxes and membership dues
Which statement does not accurately describe a non-electric distribution
channel? - ANSWER ✔✔CRS is a non-electric distribution channel
Which of the following rooms marketing strategies would contribute to
the commoditization of hotel rooms? - ANSWER ✔✔Participation on
a web site that lists only a hotel's name and a single rack room rate
Into which hotel industry distribution channel component would a brand's
call center worker enter room reservations he or she has made? -
ANSWER ✔✔CRS
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