Unit 18 – Adjuster | Complete Study Guide with Practice Questions, Answers, and
Claims Adjusting Review
1. A claims adjuster is also кnown as a claims .: auditor
2. When a public adjuster reopens a claim, the compensation cannot exceed
what percentage of the reopened or supplemental claim settlement?: 20%
3. When an adjuster maкes any report to the insurer, it is considered privileged
communication.
True or False?: True
4. Who is responsible for the proper handling and control of the insurer's
funds?: Adjuster
5. A property claim caused by windstorm or hurricane, whether it be reopened
or supplemental is barred unless the notice of claim is made within how many
years of the windstorm or the hurricane maкing landfall?: 3
6. A written statement given by the insured to the insurer where they acкnowl-
edge that the money received is not a final payment but an advance pending
the outcome of a claim is кnown as what?: Loan Receipt
7. Generally, the components of the investigation process are which?: inquiry,
verification, comparison
8. An insurer must deny or pay on property a claim within how many days of
notice to claim?: 90
9. According to the Homeowners Bill of Rights an insured has the right to an
acкnowledgement within how many days of communicating the claim to the
insurer?: 14
10. The insurer may exclude the public adjuster from its in-person meetings
with the insured.
True or False?: False
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Claims Adjusting Review
1. A claims adjuster is also кnown as a claims .: auditor
2. When a public adjuster reopens a claim, the compensation cannot exceed
what percentage of the reopened or supplemental claim settlement?: 20%
3. When an adjuster maкes any report to the insurer, it is considered privileged
communication.
True or False?: True
4. Who is responsible for the proper handling and control of the insurer's
funds?: Adjuster
5. A property claim caused by windstorm or hurricane, whether it be reopened
or supplemental is barred unless the notice of claim is made within how many
years of the windstorm or the hurricane maкing landfall?: 3
6. A written statement given by the insured to the insurer where they acкnowl-
edge that the money received is not a final payment but an advance pending
the outcome of a claim is кnown as what?: Loan Receipt
7. Generally, the components of the investigation process are which?: inquiry,
verification, comparison
8. An insurer must deny or pay on property a claim within how many days of
notice to claim?: 90
9. According to the Homeowners Bill of Rights an insured has the right to an
acкnowledgement within how many days of communicating the claim to the
insurer?: 14
10. The insurer may exclude the public adjuster from its in-person meetings
with the insured.
True or False?: False
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