BUAD 2200 CHAP 16 QUESTIONS WITH VERIFIED
ANSWERS
Jacob is a great speaker. He commands attention of the audience from the start and
engages them throughout. Jacob is good at establishing - Answers - a presence.
During Jordan's presentation, one of the audience members asked for the names of
additional sources of information about the topic. He promised to get it to her, looked up
the sources as soon as he returned to his desk, and emailed the information to her.
Which of the three aspects of credibility is most demonstrated by Jordan's action? -
Answers - caring
Presentations allow you to express your views in a(n) ________Blank environment. -
Answers - two-way
Steffi wants to practice a relaxation technique before her presentation. Which option
should she avoid using? - Answers - reviewing the problem areas of her speech
Which employee is practicing visualization as a relaxation technique? - Answers - The
employee who imagines how the presentation will go and sees themselves being
successful.
What will help you maintain a flexible approach during your presentation? - Answers -
Know the key messages of your presentation.
Kellen is making her first presentation at work and is extremely nervous. If you were her
co-worker, what advice would you give to help her calm down? - Answers - "Start
counting backward from 100 to distract yourself."
According to the SOFTEN model of nonverbal communication, during a presentation
you should - Answers - attempt to read your audience and get a sense for how much
energy they have.
Which guideline is recommended by the SOFTEN model of nonverbal communication?
- Answers - Use your facial expressions to connect with your audience and show
enthusiasm for your topic.
In the SOFTEN model of nonverbal communication, "T" stands for - Answers - tone.
Generally, formal business attire projects - Answers - authority.
According to the SOFTEN model of nonverbal communication, maintaining eye contact
is important because it - Answers - facilitates trust.
ANSWERS
Jacob is a great speaker. He commands attention of the audience from the start and
engages them throughout. Jacob is good at establishing - Answers - a presence.
During Jordan's presentation, one of the audience members asked for the names of
additional sources of information about the topic. He promised to get it to her, looked up
the sources as soon as he returned to his desk, and emailed the information to her.
Which of the three aspects of credibility is most demonstrated by Jordan's action? -
Answers - caring
Presentations allow you to express your views in a(n) ________Blank environment. -
Answers - two-way
Steffi wants to practice a relaxation technique before her presentation. Which option
should she avoid using? - Answers - reviewing the problem areas of her speech
Which employee is practicing visualization as a relaxation technique? - Answers - The
employee who imagines how the presentation will go and sees themselves being
successful.
What will help you maintain a flexible approach during your presentation? - Answers -
Know the key messages of your presentation.
Kellen is making her first presentation at work and is extremely nervous. If you were her
co-worker, what advice would you give to help her calm down? - Answers - "Start
counting backward from 100 to distract yourself."
According to the SOFTEN model of nonverbal communication, during a presentation
you should - Answers - attempt to read your audience and get a sense for how much
energy they have.
Which guideline is recommended by the SOFTEN model of nonverbal communication?
- Answers - Use your facial expressions to connect with your audience and show
enthusiasm for your topic.
In the SOFTEN model of nonverbal communication, "T" stands for - Answers - tone.
Generally, formal business attire projects - Answers - authority.
According to the SOFTEN model of nonverbal communication, maintaining eye contact
is important because it - Answers - facilitates trust.