BUAD 2200 CHAP 8 QUESTIONS WITH VERIFIED
ANSWERS
A sales executive likes to have the option of drafting, editing, and rehearsing a message
before delivering it. Which aspect of communication does the executive value? -
Answers - planning
Jason is conducting a study that compares the cost of keeping print messages on file
versus storing digital messages in the cloud. Jason is considering the ________ of
messages. - Answers - permanence
Larissa is responsible for setting up the annual shareholder meeting which involves
seven different groups—with six of the groups participating virtually. In addressing the
coordination issues to get all of the virtual groups online on time, she is dealing with -
Answers - constraints.
The administrator needs to notify Clint that the proposal he wrote did not get funded.
Which communication channel is most appropriate? - Answers - spoken communication
Jackie needs to communicate with many people in her department, but it is not
necessary for everyone to receive the message at the same time. Which channel is the
best tool for her to use? - Answers - an email
Moriah always hits "reply to all" whenever she answers a team email, even if the email
was a question posed by one other person and directed only to her. When she initiates
an email about her project, she sends it to everyone in her department. Judging only
from this information, what impact is Moriah most likely having on her department's
communications? - Answers - She is contributing to email overload in her department.
Since email is not considered a form of rich communication, it is not appropriate for -
Answers - sensitive messages.
Which of these are almost always more appropriate as attachments to an email? -
Answers - graphics
Email communication is characterized by - Answers - little coordination.
A staff member needs to request time off to deal with a family emergency. The boss
prefers email for this kind of communication. What is the best subject line for the email?
- Answers - Request for time off this month
What should you do when you cannot respond to a request made in an email? -
Answers - Reply immediately to explain how soon you can respond in full.
ANSWERS
A sales executive likes to have the option of drafting, editing, and rehearsing a message
before delivering it. Which aspect of communication does the executive value? -
Answers - planning
Jason is conducting a study that compares the cost of keeping print messages on file
versus storing digital messages in the cloud. Jason is considering the ________ of
messages. - Answers - permanence
Larissa is responsible for setting up the annual shareholder meeting which involves
seven different groups—with six of the groups participating virtually. In addressing the
coordination issues to get all of the virtual groups online on time, she is dealing with -
Answers - constraints.
The administrator needs to notify Clint that the proposal he wrote did not get funded.
Which communication channel is most appropriate? - Answers - spoken communication
Jackie needs to communicate with many people in her department, but it is not
necessary for everyone to receive the message at the same time. Which channel is the
best tool for her to use? - Answers - an email
Moriah always hits "reply to all" whenever she answers a team email, even if the email
was a question posed by one other person and directed only to her. When she initiates
an email about her project, she sends it to everyone in her department. Judging only
from this information, what impact is Moriah most likely having on her department's
communications? - Answers - She is contributing to email overload in her department.
Since email is not considered a form of rich communication, it is not appropriate for -
Answers - sensitive messages.
Which of these are almost always more appropriate as attachments to an email? -
Answers - graphics
Email communication is characterized by - Answers - little coordination.
A staff member needs to request time off to deal with a family emergency. The boss
prefers email for this kind of communication. What is the best subject line for the email?
- Answers - Request for time off this month
What should you do when you cannot respond to a request made in an email? -
Answers - Reply immediately to explain how soon you can respond in full.
