BU288 REVIEW EXAMS ALL UPDATED QUESTIONS
AND ANSWERS SURE A+
✔✔Implicit personality theories - ✔✔Personality characteristics are paired together.
✔✔Projection - ✔✔Perceivers attribute their own thoughts and feelings to others.
✔✔Stereotyping - ✔✔Tendency to generalize about people in a certain social category.
✔✔Halo effect - ✔✔One characteristic over powers others in a person.
✔✔Selective fulfilling prophecy - ✔✔When you think something is going to happen, and
it does and you are surprised.
✔✔Attribution - ✔✔Is the process by which we assign causes or motives to explain
people's behaviour.
✔✔Fundamental attribution error - ✔✔The tendency to overemphasize dispositional
explanations for behaviour at the expense of situational explanations.
✔✔self serving bias - ✔✔The tendency to take credit for successful outcomes and to
deny responsibility for failures.
, ✔✔Workforce diversity - ✔✔Differences among recruits and employees in
characteristics such as gender, race, religion, cultural background, etc.
✔✔Stereotype threat - ✔✔Members of a social group feel they might be judged or
treated according to a stereotype and that their behaviour and or performance will
confirm the stereotype.
✔✔Perceived organizational support - ✔✔Employees general belief that their
organization values their contribution and cares about their well being.
✔✔Signalling theory - ✔✔Job applicants interpret their recruitment experiences as cues
or signals about unknown characteristics of an organization and what it will be like to
work in an organization.
✔✔Contrast effects - ✔✔Previously interviewed job applicants affect an interviews
perception of a current applicant, leading to an exaggeration of differences between
applicants.
✔✔values - ✔✔A broad tendency to prefer certain states of affairs over others.
✔✔terminal values - ✔✔Values you are aiming for. (ex. comfortable, exciting life,
freedom, sense of accomplishment, happiness, self respect)
✔✔Instrumental values - ✔✔Values that are the means for achieving the values you are
aiming for. (ex. ambitious, broad minded, courageous, honest, loving, responsible,
intellectual)
✔✔Work centrality - ✔✔Work is valued differently across cultures.
✔✔Attitudes - ✔✔A fairly stable evaluative tendency to respond consistently to some
specific object, situation, person or category of people.
✔✔Cognitive dissonance - ✔✔A feeling of tension experienced when certain cognitions
are contradictory or inconsistent with each other.
✔✔Job satisfaction - ✔✔A collection of attitudes that workers have about their job.
✔✔Facet satisfaction - ✔✔Tendency for an employee to be more or less satisfied with
various facets of the job.
✔✔Discrepancy theory - ✔✔A theory that job satisfaction stems from the discrepancy
between the job outcomes wanted and the outcomes that are perceived to be obtained.
✔✔Distributive fairness - ✔✔Something that you feel you should get.
AND ANSWERS SURE A+
✔✔Implicit personality theories - ✔✔Personality characteristics are paired together.
✔✔Projection - ✔✔Perceivers attribute their own thoughts and feelings to others.
✔✔Stereotyping - ✔✔Tendency to generalize about people in a certain social category.
✔✔Halo effect - ✔✔One characteristic over powers others in a person.
✔✔Selective fulfilling prophecy - ✔✔When you think something is going to happen, and
it does and you are surprised.
✔✔Attribution - ✔✔Is the process by which we assign causes or motives to explain
people's behaviour.
✔✔Fundamental attribution error - ✔✔The tendency to overemphasize dispositional
explanations for behaviour at the expense of situational explanations.
✔✔self serving bias - ✔✔The tendency to take credit for successful outcomes and to
deny responsibility for failures.
, ✔✔Workforce diversity - ✔✔Differences among recruits and employees in
characteristics such as gender, race, religion, cultural background, etc.
✔✔Stereotype threat - ✔✔Members of a social group feel they might be judged or
treated according to a stereotype and that their behaviour and or performance will
confirm the stereotype.
✔✔Perceived organizational support - ✔✔Employees general belief that their
organization values their contribution and cares about their well being.
✔✔Signalling theory - ✔✔Job applicants interpret their recruitment experiences as cues
or signals about unknown characteristics of an organization and what it will be like to
work in an organization.
✔✔Contrast effects - ✔✔Previously interviewed job applicants affect an interviews
perception of a current applicant, leading to an exaggeration of differences between
applicants.
✔✔values - ✔✔A broad tendency to prefer certain states of affairs over others.
✔✔terminal values - ✔✔Values you are aiming for. (ex. comfortable, exciting life,
freedom, sense of accomplishment, happiness, self respect)
✔✔Instrumental values - ✔✔Values that are the means for achieving the values you are
aiming for. (ex. ambitious, broad minded, courageous, honest, loving, responsible,
intellectual)
✔✔Work centrality - ✔✔Work is valued differently across cultures.
✔✔Attitudes - ✔✔A fairly stable evaluative tendency to respond consistently to some
specific object, situation, person or category of people.
✔✔Cognitive dissonance - ✔✔A feeling of tension experienced when certain cognitions
are contradictory or inconsistent with each other.
✔✔Job satisfaction - ✔✔A collection of attitudes that workers have about their job.
✔✔Facet satisfaction - ✔✔Tendency for an employee to be more or less satisfied with
various facets of the job.
✔✔Discrepancy theory - ✔✔A theory that job satisfaction stems from the discrepancy
between the job outcomes wanted and the outcomes that are perceived to be obtained.
✔✔Distributive fairness - ✔✔Something that you feel you should get.
