CNML Exam 1 Questions with Correct
Answers
Variable Costs
Variable costs are corporate expenses that fluctuate in direct proportion to production output
or sales VOLUME. They increase as output rises and decrease when business slows down
HICs 4 phases?
mitigate, prepare, response, recovery
4 analysis types?
conjoint, pareto, force field, grid
conjoint analysis
Relates to BUYER. Conjoint analysis is a quantitative market research method where
stakeholders make trade-offs between competing product or service features
pareto analysis
Pareto Analysis is a decision-making technique based on the Pareto Principle (or the 80/20
rule), which states that roughly 80% of effects come from 20% of causes. It helps businesses
prioritize resources and efforts by identifying the "vital few" problems or causes that yield the
greatest impact when resolved
force field analysis
for/against. Force Field Analysis is a decision-making and change management tool created
by psychologist Kurt Lewin. It operates on the principle that any situation is a balance of
forces pushing for change (driving forces) and forces resisting it (restraining forces). To
successfully implement change, the driving forces must outweigh the resisting forces
, SMART goal
specific, measurable, attainable, relevant, time
kurt lewin
Lewin's Change Model, developed by Kurt Lewin in the 1940s, is a classic three-step
framework used to guide organizations through transitions. It uses an ice cube analogy to
explain how to disrupt the status quo, implement a new system, and make the changes
permanent.
henry mintzberg
management theorist. Henry Mintzberg is a prominent management theorist best known for
debunking the "classical" view that managers are just systematic planners. Instead, his
research revealed that managerial work is fast-paced, fragmented, and heavily reliant on
verbal communication. He organized his insights into three core theories: Managerial Roles,
Organizational Configurations, and the 5 Ps of Strategy
vroom-yetton
The Vroom-Yetton (and Jago) Decision Model is a situational leadership framework that
helps managers determine the best level of team participation for any given decision. It
dictates that leaders should not use a "one-size-fits-all" approach, but rather weigh situational
factors to balance decision quality, speed, and team buy-in. [1, 2, 3]
john ketter
8 step process, leading change management. Developed by Harvard Business School
professor Dr. John Kotter, the 8-Step Process for Leading Change is a widely used change
management framework designed to help organizations successfully implement
Answers
Variable Costs
Variable costs are corporate expenses that fluctuate in direct proportion to production output
or sales VOLUME. They increase as output rises and decrease when business slows down
HICs 4 phases?
mitigate, prepare, response, recovery
4 analysis types?
conjoint, pareto, force field, grid
conjoint analysis
Relates to BUYER. Conjoint analysis is a quantitative market research method where
stakeholders make trade-offs between competing product or service features
pareto analysis
Pareto Analysis is a decision-making technique based on the Pareto Principle (or the 80/20
rule), which states that roughly 80% of effects come from 20% of causes. It helps businesses
prioritize resources and efforts by identifying the "vital few" problems or causes that yield the
greatest impact when resolved
force field analysis
for/against. Force Field Analysis is a decision-making and change management tool created
by psychologist Kurt Lewin. It operates on the principle that any situation is a balance of
forces pushing for change (driving forces) and forces resisting it (restraining forces). To
successfully implement change, the driving forces must outweigh the resisting forces
, SMART goal
specific, measurable, attainable, relevant, time
kurt lewin
Lewin's Change Model, developed by Kurt Lewin in the 1940s, is a classic three-step
framework used to guide organizations through transitions. It uses an ice cube analogy to
explain how to disrupt the status quo, implement a new system, and make the changes
permanent.
henry mintzberg
management theorist. Henry Mintzberg is a prominent management theorist best known for
debunking the "classical" view that managers are just systematic planners. Instead, his
research revealed that managerial work is fast-paced, fragmented, and heavily reliant on
verbal communication. He organized his insights into three core theories: Managerial Roles,
Organizational Configurations, and the 5 Ps of Strategy
vroom-yetton
The Vroom-Yetton (and Jago) Decision Model is a situational leadership framework that
helps managers determine the best level of team participation for any given decision. It
dictates that leaders should not use a "one-size-fits-all" approach, but rather weigh situational
factors to balance decision quality, speed, and team buy-in. [1, 2, 3]
john ketter
8 step process, leading change management. Developed by Harvard Business School
professor Dr. John Kotter, the 8-Step Process for Leading Change is a widely used change
management framework designed to help organizations successfully implement
