Running Head:C792Task 1:Part B
f4 f4 f4 f4 f4 f4
C792Task1:PartB David
f4 f4 f4 f4 f4 f4
f4 Conder
WesternGovernorsUniversity
f4 f4
, Running Head:C792Task 1:Part B f4 f4 f4 f4 f4 f4
Task1:B f4 f4
B. Explanation ofWorkflowAspects
f 4 f4 f4 f4
In the workflow analysis, the use of several shapes to precisely define each step of the
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 workflow involving ESI level 3 patients. The starting and endpoints of the workflow both use an oval
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
to signify the start or termination of the workflow process.At each step in the process, a line connector is
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 used to signify the relationship between the levels, provide information on the number of patients
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 (“N”), and the mean time to complete (“M”). The process shown is the patient flow through the
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f 4 f4 f4 f4
f4 emergency department, consisting of five patients with an emergency severity index (ESI) level 3.
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
The first process in the workflow is the patient being registered into the health information
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
system (HIS) by the receptionist. Process steps are symbolized with a rectangle and makeup the
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
majority of the workflow.Theregistration process hasa mean time of 21.4 minutes for each patient
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 presenting for treatment. f4 f4
After being registered, the patients wait until the triage nurseisavailable. During this step in the
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 workflow analysis, the patients’wait had a mean time of 32.6 minutes. Delays in the workflow,
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 specifically where patients are waiting, are symbolized with a trapezoid shape. f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
Next, the triage nurse initiates the patient chart. Steps involving documents or data which can be
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 reviewed by the staff are symbolized with the document shape (rectangle with s-curve on the bottom).
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 For the patients in this process analysis, the mean time to complete this step was
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
24.8 minutes.The triage nurse would then escort the patient to the ED bed and give a report to the ED
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 nurse (mean time 14.8 minutes), where the patient would wait for an additional 43.2 minutes before
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 the examination by the ED provider, who averages 17.8 minutes with each patient.
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 f4 f4 f4 f4 f4
C792Task1:PartB David
f4 f4 f4 f4 f4 f4
f4 Conder
WesternGovernorsUniversity
f4 f4
, Running Head:C792Task 1:Part B f4 f4 f4 f4 f4 f4
Task1:B f4 f4
B. Explanation ofWorkflowAspects
f 4 f4 f4 f4
In the workflow analysis, the use of several shapes to precisely define each step of the
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 workflow involving ESI level 3 patients. The starting and endpoints of the workflow both use an oval
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
to signify the start or termination of the workflow process.At each step in the process, a line connector is
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 used to signify the relationship between the levels, provide information on the number of patients
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 (“N”), and the mean time to complete (“M”). The process shown is the patient flow through the
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f 4 f4 f4 f4
f4 emergency department, consisting of five patients with an emergency severity index (ESI) level 3.
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
The first process in the workflow is the patient being registered into the health information
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
system (HIS) by the receptionist. Process steps are symbolized with a rectangle and makeup the
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
majority of the workflow.Theregistration process hasa mean time of 21.4 minutes for each patient
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 presenting for treatment. f4 f4
After being registered, the patients wait until the triage nurseisavailable. During this step in the
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 workflow analysis, the patients’wait had a mean time of 32.6 minutes. Delays in the workflow,
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 specifically where patients are waiting, are symbolized with a trapezoid shape. f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
Next, the triage nurse initiates the patient chart. Steps involving documents or data which can be
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 reviewed by the staff are symbolized with the document shape (rectangle with s-curve on the bottom).
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 For the patients in this process analysis, the mean time to complete this step was
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
24.8 minutes.The triage nurse would then escort the patient to the ED bed and give a report to the ED
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 nurse (mean time 14.8 minutes), where the patient would wait for an additional 43.2 minutes before
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
f4 the examination by the ED provider, who averages 17.8 minutes with each patient.
f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4 f4
