SHS 496 EXAM 2 STUDY GUIDE
Self-efficacy: mastery experience - Answers - direct experience in a successful
communication interaction
Self-efficacy: vicarious experience - Answers - direct observation of others succeeding
can bolster patient's belief that he or she too can succeed
Self-Efficacy: Verbal Persuasion - Answers - a clinician might tell or logically explain to
the patient that communication difficulties can be managed and that a patient has the
tools necessary to manage them
Self-efficacy: emotional arousal - Answers - occurs if the patient stresses about having
to engage in conversation, patient likely has low self efficacy
Assess self-efficacy - Answers - questionnaires, figuring out situations patient requires
assistance
model for communication strategies training - Answers - formal instruction, guided
learning, real-world practice
Formal instruction - Answers - Patients receive examples of various types of
communication strategies.
Guided Learning - Answers - Participants are encouraged to use conversational
strategies in a structured setting
AR Group programs - Answers - provides opportunity for individual with hearing loss,
their spouses, children or caregivers to participate and understand the larger affects
quality of life caused by hearing loss
AR Counseling - Answers - understanding of hearing loss and effects
Informational counseling - Answers - Inform patient about hearing loss.
Present informally as a dialogue.
--Use easy-to-understand language .
Use explicit categorization.
--Categorize pertinent information to discuss
Personal adjustment counseling - Answers - focuses on the permanency of the hearing
loss and on psychological, social, and emotional acceptance
Self-efficacy: mastery experience - Answers - direct experience in a successful
communication interaction
Self-efficacy: vicarious experience - Answers - direct observation of others succeeding
can bolster patient's belief that he or she too can succeed
Self-Efficacy: Verbal Persuasion - Answers - a clinician might tell or logically explain to
the patient that communication difficulties can be managed and that a patient has the
tools necessary to manage them
Self-efficacy: emotional arousal - Answers - occurs if the patient stresses about having
to engage in conversation, patient likely has low self efficacy
Assess self-efficacy - Answers - questionnaires, figuring out situations patient requires
assistance
model for communication strategies training - Answers - formal instruction, guided
learning, real-world practice
Formal instruction - Answers - Patients receive examples of various types of
communication strategies.
Guided Learning - Answers - Participants are encouraged to use conversational
strategies in a structured setting
AR Group programs - Answers - provides opportunity for individual with hearing loss,
their spouses, children or caregivers to participate and understand the larger affects
quality of life caused by hearing loss
AR Counseling - Answers - understanding of hearing loss and effects
Informational counseling - Answers - Inform patient about hearing loss.
Present informally as a dialogue.
--Use easy-to-understand language .
Use explicit categorization.
--Categorize pertinent information to discuss
Personal adjustment counseling - Answers - focuses on the permanency of the hearing
loss and on psychological, social, and emotional acceptance
