OPMA FINAL EXAM STUDY GUIDE | MCQS, PRACTICE QUESTIONS AND OPERATIONS
MANAGEMENT EXAM REVIEW | 2026/2027
Which of the following is not a major strategic operational competitive dimension that forms a
company's competitive position?
A. Cost or price
B. Delivery speed
C. Delivery reliability
D. Management acumen
E. Coping with changes in demand - ANS ✔✔D. Management acumen
A major competitive dimension that forms a company's strategic operational competitive
position in their strategic planning is which of the following?
A. Cost or price
B. Focus
C. Automation
D. Straddling
,E. Activity-system mapping - ANS ✔✔A. Cost or price
When developing an operations and supply chain strategy, which of the following is an
important product-specific criterion to consider?
A. Technical liaison
B. Learning curve
C. Competitor's product performance
D. Production lot-size
E. Total quality management - ANS ✔✔A. Technical liaison
In development of an operations and supply chain strategy, which of the following may be an
important product-specific criteria to consider?
A. Focus
B. Production lot-size
C. Supplier after-sale support
D. Learning curve
,E. Total quality management - ANS ✔✔C. Supplier after-sale support
When a company seeks to match the benefits of a successful position while maintaining its
existing position in offering customers a variety of differing services, what is this process called?
A. Operations capability analysis
B. Straddling
C. Order qualifying
D. Order winning
E. Inter-functional analysis - ANS ✔✔B. Straddling
An activity-system map is which of the following?
A. A network guide to route airlines
B. A listing of activities that make up a project
C. A diagram that shows how a company's strategy is delivered to customers
, D. A facility layout schematic noting what is done where
E. A timeline displaying major planned events - ANS ✔✔C. A diagram that shows how a
company's strategy is delivered to customers
Which of the following is a partial measure of productivity?
A. Output/Materials
B. Output/(Labor + Capital + Energy)
C. Output/All resources used
D. Output/Inputs
E. All of the above - ANS ✔✔A. Output/Materials
Which of the following is a multifactor measure of productivity?
A. Output/(Materials)
B. Output/(Labor + Capital + Energy)
C. Output/All resources used
MANAGEMENT EXAM REVIEW | 2026/2027
Which of the following is not a major strategic operational competitive dimension that forms a
company's competitive position?
A. Cost or price
B. Delivery speed
C. Delivery reliability
D. Management acumen
E. Coping with changes in demand - ANS ✔✔D. Management acumen
A major competitive dimension that forms a company's strategic operational competitive
position in their strategic planning is which of the following?
A. Cost or price
B. Focus
C. Automation
D. Straddling
,E. Activity-system mapping - ANS ✔✔A. Cost or price
When developing an operations and supply chain strategy, which of the following is an
important product-specific criterion to consider?
A. Technical liaison
B. Learning curve
C. Competitor's product performance
D. Production lot-size
E. Total quality management - ANS ✔✔A. Technical liaison
In development of an operations and supply chain strategy, which of the following may be an
important product-specific criteria to consider?
A. Focus
B. Production lot-size
C. Supplier after-sale support
D. Learning curve
,E. Total quality management - ANS ✔✔C. Supplier after-sale support
When a company seeks to match the benefits of a successful position while maintaining its
existing position in offering customers a variety of differing services, what is this process called?
A. Operations capability analysis
B. Straddling
C. Order qualifying
D. Order winning
E. Inter-functional analysis - ANS ✔✔B. Straddling
An activity-system map is which of the following?
A. A network guide to route airlines
B. A listing of activities that make up a project
C. A diagram that shows how a company's strategy is delivered to customers
, D. A facility layout schematic noting what is done where
E. A timeline displaying major planned events - ANS ✔✔C. A diagram that shows how a
company's strategy is delivered to customers
Which of the following is a partial measure of productivity?
A. Output/Materials
B. Output/(Labor + Capital + Energy)
C. Output/All resources used
D. Output/Inputs
E. All of the above - ANS ✔✔A. Output/Materials
Which of the following is a multifactor measure of productivity?
A. Output/(Materials)
B. Output/(Labor + Capital + Energy)
C. Output/All resources used
