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Question 1
In the 17th century, the name given to the bloodletting tool or lancet was:
A. Cup
B. Fleam
C. Hemostat
D. Leech
Correct Answer: B
Explanation: A fleam was the bloodletting tool used in the 17th century, consisting of a
sharp lancet.
Question 2
A factor that contributes to the overall professional impression made by the
phlebotomist is:
A. Compassion
B. Dependability
C. Self-confidence
D. Any of the above
Correct Answer: D
Explanation: Compassion, dependability, and self-confidence all contribute to a
phlebotomist's professional impression.
Question 3
After successful completion of the American Society for Clinical Pathology phlebotomy
examination, the initials for the title granted are:
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,A. CPT
B. CLT
C. PBT
D. RPT
Correct Answer: C
Explanation: PBT stands for Phlebotomy Technician, the title granted by ASCP.
Question 4
Understanding the ____ of a diverse population is very important in providing
healthcare.
A. Ethics
B. History
C. Motivation
D. Traditions
Correct Answer: D
Explanation: Understanding the traditions of a diverse population is important for
culturally competent healthcare.
Question 5
The evidence that an individual has mastered fundamental competencies in his or her
technical area is called:
A. Certification
B. Ethics
C. Esteem
D. Tort
Correct Answer: A
Explanation: Certification provides evidence that an individual has mastered
fundamental competencies.
Question 6
An example of a type of coding for diagnosis is:
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,A. CLIA
B. DRG
C. Medicare
D. OSHA
Correct Answer: B
Explanation: DRG (Diagnosis-Related Group) is a coding system for diagnoses.
Question 7
Which of the following is a duty of the phlebotomist?
A. Analyze specimens
B. Collect drug screens
C. Obtain vital signs
D. Transport patients
Correct Answer: B
Explanation: Collecting drug screens is a duty of the phlebotomist.
Question 8
Which of the following is an example of proxemics?
A. Eye contact
B. Zone of comfort
C. Facial expressions
D. Personal hygiene
Correct Answer: B
Explanation: Proxemics is the study of personal space and zones of comfort.
Question 9
Which of the following is improper telephone technique?
A. Listening and restating information
B. Putting an irritated caller on hold
C. Taking notes as the caller is talking
D. Referring the caller elsewhere if uncertain
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, Correct Answer: B
Explanation: Putting an irritated caller on hold is improper telephone technique.
Question 10
A healthcare facility that provides ambulatory services is:
A. An acute-care hospital
B. A nursing home
C. A rehabilitation center
D. An urgent care center
Correct Answer: D
Explanation: An urgent care center provides ambulatory (outpatient) services.
Question 11
The name of a federal entitlement program:
A. IDS
B. HIPAA
C. Managed care
D. Medicare
Correct Answer: D
Explanation: Medicare is a federal entitlement program.
Question 12
The specialty that treats disorders of the brain is called:
A. Cardiology
B. Gerontology
C. Neurology
D. Pathology
Correct Answer: C
Explanation: Neurology treats disorders of the brain and nervous system.
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